Pedenknowles Reviews 550

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service they received, noting the staff's professionalism, helpfulness, and approachable demeanor. Many people appreciate the clear explanations and guidance provided, making complex processes feel manageable and stress-free. Reviewers consistently praise the customer service for being efficient, responsive, and informative, with many mentioning prompt updates and quick responses to their queries. The team's ability to simplify processes and offer reassurance is a recurring theme among satisfied customers.

What people talk about most

Service

Consumers find service to be positive. Many reviewers express delight with the service, highlighting how the... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, helpfulness,... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the excellent... See more

Response time

Customers had positive experiences with response time. Reviewers consistently praise the prompt communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Peden Knowles were fantastic in helping me secure my first mortgage. As someone who knew very little about the process, Owen was brilliant at talking me through everything step-by-step and explain... See more

Rated 5 out of 5 stars

The team were brilliant for securing my 1st time mortgage. Owen explained the whole process very clearly and helped me make very informed decisions. He took the time to discuss everything so I und... See more

Rated 5 out of 5 stars

I have been working with Peden knowles team for number of years now Always professional helpful give plenty of time for myself if need documentation. They deal with everything around the mortgage f... See more

Rated 5 out of 5 stars

Marie, Owen and everyone we've had dealings with have been so helpful & informative when renewing our mortgage, our life insurance & wills. We had no idea but they have helped every step of the way.... See more



Contact info

5.0

Excellent

TrustScore 5 out of 5

550 reviews

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Rated 5 out of 5 stars

Fast

Fast, sensible advice from a friendly team who are clearly well-informed and well-placed to guide customers. Mortgage renewals have been sorted with minimum fuss over a period of years.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

This is our second time using Peden…

This is our second time using Peden Knowles for our house moves. Both times, we have been so impressed by the genuine investment they have in our situation. They are also brilliant at keeping us updated (even when there’s nothing to update - they’ll let us know that too so we aren’t left wondering!) and have been great at getting things moving along for us.

Thank you Owen, Ian, Marie and team!

21 April 2026
Unprompted review
Rated 5 out of 5 stars

I highly recommend Peden Knowles Financial.

I highly recommend Peden Knowles Financial. Owen was a huge help when I was buying my first house, guiding me through the mortgage process with ease and professionalism. Now, Owen and Kathryn are assisting with my remortgage, and I couldn't be more pleased with their service.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

smooth, professional, friendly

we have recently made our wills and updated our life, critical illness and income protection insurnces with the help of Owen and the whole experience was very smooth, understandable and straight forward. Owen seemed to understand our needs and wants, he was approchable, friendly, helpfull and professional. One of the main positive for us was, that none of the appointments felt like a high pressure sales appointment, which could be really offputting, but we have never felt like we had to agree to anything. Overall great experience, if we need financial advice in the furure hoping to get back in touch with Owen again.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Brillant experience and knowledge

Absolutely delighted with the service from Peden Knowles. I had a bit of a complex ask, with getting a second mortgage but the team were amazing dealing with everything, I got regular updates and was kept in the loop with every step. The mortgage process can be daunting but this time around, it was so straightforward and stress free thanks to all the team. I couldn’t recommend enough!

26 February 2026
Unprompted review
Rated 5 out of 5 stars

I will highly recommend Owen and his team

Owen and his team were very friendly and helpful to me and were always available to answer any queries I had and provided me with reassurance when I was confused or worried about anything. I will highly recommend Peden Knowles to any of my friends and family.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic team

I have been working with Peden knowles team for number of years now
Always professional helpful give plenty of time for myself if need documentation. They deal with everything around the mortgage found me cheapest deal year by year.

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Mortgages the stressfree way

Used initially for getting my first mortgage, and as a first time buyer I felt a great weight lifted off my shoulders when everything was taken care of by all the advisors. Durring my remortgage I was contacted to book in for a meeting, and again everything was all taken care to get the best rate possible. I love how friendly the staff are, and how they break everything down to make everything simple to understand. I feel reassured that now every period of my mortgage is taken care off without myself having to stress or worry about it.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

This company was a pleasure to work with when I initially bought my house and has continued to provide a brilliant level of service with remortgaging everytime. Always friendly and extremely helpful with your best interest at heart when completing searches to provide recommendations for them to action on your behalf. Highly recommend

14 October 2025
Unprompted review

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