The whole process with my agent Jack Bonick, was so personal, from my initial contact to the end and my interview and other meetings. I have always felt they were just always there. No silly questio... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Just starting out with NRL as the agency for my UK contract, and it's been a great experience so far. Onboarding was clear, questions about the Master Agreement were answered with proper written confi... See more
Company replied
I’ve worked for nrl since February, every single query, every single issue (rarely caused by nrl) is fixed and sorted by a wonderful member of staff. My personal connection to the company Rosie. She h... See more
Company replied
I have been working with NRL since July 2025, I an now in my second role, the service Jack Bonnick and the team provides is exceptional Jack has been proactive in matching me to this role and supp... See more
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Company details
About NRL Recruitment
Written by the company
Connect with us
NRL Recruitment is a leading UK recruitment agency and workforce solutions provider, specialising in engineering, technical and infrastructure recruitment across a range of critical sectors. We connect businesses with the skilled talent they need to deliver complex projects, while supporting candidates to find rewarding roles that progress their careers.
With over 40 years of experience, NRL provides expert recruitment services including permanent recruitment, temporary recruitment, contractor management, compliance management and payroll solutions. Our teams work closely with clients to understand their workforce challenges, offering flexible, tailored recruitment solutions that ensure access to the right skills, at the right time.
We recruit across key sectors such as energy, renewables, nuclear, oil and gas, infrastructure, rail, pharmaceuticals and data centres, supporting leading engineering companies both in the UK and internationally. Alongside this, our international recruitment expertise enables global talent sourcing, helping organisations overcome skills shortages and deliver projects worldwide.
As part of the NRL Group, we combine recruitment expertise with wider workforce solutions, consultancy and project support, delivering collaborative, compliant and innovative services built around industry best practice.
At the heart of everything we do is our people. With deep sector knowledge, local market insight and a commitment to quality, we help clients succeed and candidates thrive - earning recognition as APSCo UK’s Recruitment Company of the Year (£50-250m).
Supporting the construction and engineering industry
Written by the company
- We're a company supporter of the Lighthouse construction industry charity, who provide a range of emotional, physical and wellbeing support to workers and their families free of charge. If you're struggling, you are not alone and you can speak to the Lighthouse team in complete confidence.
Contact info
Building 5 Glasshouse Business Park, WN3 6GL, Wigan, United Kingdom
- 01942 614 650
- enquiries@nrl.co.uk
- nrl.co.uk
Search for a role with NRL
4.8
Excellent
2K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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great support and follow up
great support and follow up. quick response from the team and always supporting every case !
15 September 2026
Reply from NRL Recruitment
We’re glad to hear the team’s quick responses and ongoing support have been so helpful to you Mohamed, thanks for your review.
Reply from NRL Recruitment
Thanks Nigel, we’re pleased to hear everything was well organised and that you had a positive experience
kept me well informed throughout the…
kept me well informed throughout the process. Matched me with right jobs. Excellent staff.
15 September 2026
Reply from NRL Recruitment
It's great to know you had such a positive experience, Ali. Thank you for taking the time to share your feedback.
Worst experience in my life , NRI should come with a warning sign!!!!!!
The worst experience of my life!!!!!!!I’ I went & had interviews this year in june around the 17th , they give me the job , shake my hand & ask me to try my uniform on , I was so excited, I knew there was a lot off training & personal clearance to do but that didn’t put me off and what other people had said to me on how bad the company was. I was still excited.i payed out £46 in certificates , they needed for my DBS I did everything they asked, it was coming up to the stat date & one of the management rang me two weeks before I was going to start to say that my clearance hadn’t gone through in time and I was put on the reserve list yes I was upset but I accepted it , then they rang me a few days after and said they had a new job could I come up so I went for another interview. Did all the training that they wanted me to do confirmed my start date and signed my contract .i went on the start date & queued for three hours for my pass to start work, my friend on the deck told me that the main information they needed wasn’t done the vetting because they hadn’t give me the CT link I was so upset I went home and started doing the CT link like they asked me to , I struggled to get it done because It kept logging me off , no help , I ask for help & you get pass around no phone call from the manager to ask how I was and what was going on, I have hit financially rock bottom , can’t pay my bills rent , car , vet bills , phone been cut off , trying to look for a new job , I give up a job to start there , I have no trust in NRL and my family & friends were right how bad they are , I have hit Rock bottom in my life with all the stress they caused me and financially!!!!!I have Spent hours & hours & so much stress with the email s & training, I give them a second chance, words can not describe what am going through!!!!!!!!! When I see the word NRI it should have a warning sign
i
15 June 2026
Reply from NRL Recruitment
We’re very sorry to hear about the difficulties you’ve experienced, Cherry. We understand how disappointing it was not to be able to start as expected. Unfortunately, the required security clearance was not completed in time, and our team has continued to communicate with you and provide the relevant contact details for support with the outstanding vetting process. We remain available to discuss this with you directly and will continue to explore suitable opportunities once the necessary clearance has been completed.
Brilliant coordination and user…
Brilliant coordination and user friendly recruitment service
15 September 2026
Reply from NRL Recruitment
That's great to hear, thanks for sharing your experience.
Recruitment process was very good
Recruitment process was very good, very nice staff and very good services
15 September 2026
Reply from NRL Recruitment
Thank you for your feedback, Marian.
Approachable friendly and knowledgeable…
Approachable friendly and knowledgeable staff
15 September 2026
Reply from NRL Recruitment
Thanks Pamela, we appreciate your review.
Reply from NRL Recruitment
It's great to hear you've found our team helpful and communication clear. Thank you for your feedback, Suleiman.
Tim was great
Tim was great, kept me up to date throughout the whole process and even when I started with the organisation he was checking in.
15 September 2026
Reply from NRL Recruitment
Thank you for your feedback, Eram. We're pleased to hear Tim kept you updated throughout the process and continued to provide support after your start date.
The staff were diligent and prompt with…
The staff were diligent and prompt with the information they sent my way. The overall result securing the position made the experience all the more satisfying. Thank you NRL.
15 September 2026
Reply from NRL Recruitment
Thank you for your review. We're delighted to hear our team kept you informed throughout the process and helped secure a positive outcome. We appreciate your feedback, Vanessa.
Helpful staff
Helpful staff, never a problem with payment, and overall an excellent agency to be with.
15 September 2026
Reply from NRL Recruitment
Thanks for your kind feedback, Sonny. It's great to hear you've found our team helpful and that your experience with NRL has been a positive one.
Great communication
Great company to work for & clear instructions from the lads in the office.
15 September 2026
Reply from NRL Recruitment
Thank you for your review, William. We're pleased to hear you've found the team helpful and communication clear throughout. We appreciate your feedback.
NRl…
NRl staff are helpful and professional but the use of forced payment companies to process a simple invoice at 20 a time and threats of being payed minimum wage if the Clients decide they don’t link you in the first 3 days is a kick in the teeth before you even start
15 September 2026
Reply from NRL Recruitment
We're pleased you found our team helpful and professional. We appreciate that contractual and payment arrangements can have a significant impact on the overall experience, and we value your feedback.
Very straightforward experience.
15 September 2026
Reply from NRL Recruitment
It's great to hear everything ran smoothly and appreciate you taking the time to share your feedback. Thank you, Fergus.
Great agency to work through
Great agency to work through. Always on the other end of the phone if you need to talk, and excellent on time payers.
2 September 2026
Reply from NRL Recruitment
We're pleased to hear the team are always responsive and helpful Gary. Thanks for your review.
Reply from NRL Recruitment
Thanks Jerrod, we're pleased to hear this was your experience.
The NRL process, was an arm around my shoulder!
The whole process with my agent Jack Bonick, was so personal, from my initial contact to the end and my interview and other meetings. I have always felt they were just always there. No silly questions feeling, brilliant HR people.
The whole process was so relevant to my goal of working at Heysham Power Station and I can't wait to see where it takes me.
Thank you all at NRL.
2 September 2026
Reply from NRL Recruitment
Thank you for your review, David. We’re delighted to hear that Jack provided such personal support throughout the process and helped make everything feel straightforward for you. We wish you every success with the Heysham Power Station role.
i was keep informed of all information…
i was keep informed of all information by the staff very polite sorted all training and payment for me
2 September 2026
Reply from NRL Recruitment
Thanks Antony, your comments are really appreciated.
They gave me good instructions to…
They gave me good instructions to follow when was confused and made my time easy whilst switching jobs
2 September 2026
Reply from NRL Recruitment
We're glad the team were able to help you Beth, thanks for leaving a review.
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