Dealt with Newcastle branch , contacts were Chris and Tony . We had an issue with a previous order which got sorted . We got great advice when choosing our doors , they had the newest specificatio... See more
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Review summary
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What people talk about most
Reviews shaping this summary
What a great company. I ordered from the Abercarn branch but Cardiff were also very helpful). Phone answered by a super friendly and efficient person - ( whatca joy not to have a horrible automate... See more
Company replied
Was trying to buy shower panels. Was given the runaround from everyone online and instore until I found National Plastics. Called their head office in Tamworth and spoke to a very friendly and very h... See more
Company replied
The advice and guidance given by Andy and Jody have made our bathroom build a Delight. I would have no hesitation in returning to them for further projects. Friendly and knowledgeable and both really... See more
Company replied
Company details
- Building Materials Supplier
- Bathroom Supply Store
- Door Shop
- Home Improvement Store
- PVC Windows Supplier
- Roofing Supply Store
About National Plastics
Written by the company
Established in 1988, National Plastics are specialist suppliers of building plastics and much more! We have 29 branches around the UK and an online distribution network covering the whole country. We pride ourselves on offering superior quality plastic building products, at very competitive prices and with a service that is second to none.
Our expert team is able to supply a huge range of quality plastic building products including fascia boards and soffits, trims and architraves, bathroom wall panels, kitchen wall panels and external cladding, guttering, drainage systems, polycarbonate sheets and canopies, windows, composite doors, conservatories, EPDM rubber roofing, composite decking, roof lanterns and much more!
Contact info
Unit 5 Vantage House, Sandy Way Business Park, B77 4DU, Tamworth, United Kingdom
- 0800 227777
- help@nationalplastics.co.uk
- nationalplastics.co.uk
4.5
Excellent
2K reviews
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Replied to 97% of negative reviews
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Order short, not for the first time.
Ordered 38 brown ogee gutter brackets ( along with many other items ) only 35 were delivered, luckily I over ordered, as it’s too much hassle to get them replaced, this is not the first time an order has been short.
Why on earth local depots don’t stock these items or at the very least be able to order them for you is beyond me.
14 August 2026
good looking quality panels at a…
good looking quality panels at a reasonable price.
Most importantly, it is refreshing to see a manufacturer and supplier actually pack the product properly to avoid any damage in transit. Hopefully they will be long lasting when installed
14 August 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Sample wasn’t what was requested
Sample wasn’t what was requested
If you could send me the black and white marble sample pls
13 August 2026
Reply from National Plastics
Good morning,
I am really sorry. Would you like me to ask the warehouse to send the correct sample out to you. Again my apologies I was not aware.
Best Regards
Customer Services
Great Service & Price
As an installer used national plastics before for shower panels, great service & price
29 July 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Excellent service 5stars
12 August 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Fast delivery and delivered with care
Fast delivery and delivered with care. Great service thankyou
11 August 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Easy ordering process
Easy ordering process.
Got an order confirmation email but no dispatch notification.
Delivery driver was very accommodating though.
10 August 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Driver very helpful
4 August 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Everything went well with the ordering…
Everything went well with the ordering and delivery of the product- but the advice i received from Dave Osbourne technical director at Swish was excellent!
7 August 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Great service,great quality
Great service,great quality, great price & fast delivery. Highly recommend.
Many thanks.
John.
31 July 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Poor Service and dispatch
The only reason I’ve given you two is because a person in your support team in head Office phone me back every time to try and help me your delivery service is poor the time you take to deliver is extremely bad. You need to look at your infrastructure and your connectability between your website and your dispatch team.
7 August 2026
Reply from National Plastics
Good morning ,
Thank you for your review.
I am sorry that it took a little longer than normal. The branch had been waiting for the delivery but this did not come. I did switch it the warehouse who did get it out for you the same day. As discussed yesterday the delivery company had tried to deliver Monday but they couldn't find the house.
I do hope now you have your order everything will look amazing when done.
Best regards
Customer Services
Fantastic Service
Dealt with Newcastle branch , contacts were Chris and Tony . We had an issue with a previous order which got sorted .
We got great advice when choosing our doors , they had the newest specifications available .
We were kept up to date with the order and all arrived on time and as expected . Great quality product .
Service we got was top class all the way .
Would give National Plastics a strong recommendation .
11 August 2026
Unprompted review
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Great service
Great service! The Tamworth branch and Jill in customer services were really helpful from start to finish.
31 July 2026
Unprompted review
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Great company and prices delivery cost…
Great company and prices delivery cost a little steep but good customer service
5 August 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Excellent service from initial order to…
Excellent service from initial order to updates and delivery
5 August 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Great products delivery longer than…
Great products delivery longer than stated when ordered some slight damage but able to cut around
3 August 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product but I am sorry about the damage and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
The advice and guidance given by Andy…
The advice and guidance given by Andy and Jody have made our bathroom build a Delight. I would have no hesitation in returning to them for further projects. Friendly and knowledgeable and both really smiley and funny too thank you chaps.
6 August 2026
Unprompted review
Reply from National Plastics
Thank you for your review.
I am glad they looked after you. We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Incorrect item and late delivery
The rosewood board I received was not as advertised. The board was not smooth faced but had the ridges! I ordered 175mm wide and I received 300mm wide? The local branch was waiting for the brown sealant to arrive which is why it was delayed but i wasnt told until i asked. I agreed white is ok to get the delivery which arrived wrong as above. All in all it was rubbish.
30 July 2026
Reply from National Plastics
Good morning,
I am sorry you had the wrong part. If I or the driver had had known, we would have arranged to get the correct part out to you.
I can see you had ordered on the Friday evening but this would not have been transferred till Monday. Orders do usually take around a week to arrive and we do not work weekend. But I am sorry.
Best regards
Customer Services
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