What a great company. I ordered from the Abercarn branch but Cardiff were also very helpful). Phone answered by a super friendly and efficient person - ( whatca joy not to have a horrible automate... See more
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Review summary
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Was trying to buy shower panels. Was given the runaround from everyone online and instore until I found National Plastics. Called their head office in Tamworth and spoke to a very friendly and very h... See more
Company replied
Have used this company before and was very happy with the wall panels. We have since moved and we are renovating our bathroom. So I had no hesitation in using this company again. Wall panels are bea... See more
Company replied
The delivery took a bit longer than expected, but that was fine by me, my plastic products were delivered in good order, as per my purchase, no shortages or damages. All good.
Company replied
Company details
- Building Materials Supplier
- Bathroom Supply Store
- Door Shop
- Home Improvement Store
- PVC Windows Supplier
- Roofing Supply Store
About National Plastics
Written by the company
Established in 1988, National Plastics are specialist suppliers of building plastics and much more! We have 29 branches around the UK and an online distribution network covering the whole country. We pride ourselves on offering superior quality plastic building products, at very competitive prices and with a service that is second to none.
Our expert team is able to supply a huge range of quality plastic building products including fascia boards and soffits, trims and architraves, bathroom wall panels, kitchen wall panels and external cladding, guttering, drainage systems, polycarbonate sheets and canopies, windows, composite doors, conservatories, EPDM rubber roofing, composite decking, roof lanterns and much more!
Contact info
Unit 5 Vantage House, Sandy Way Business Park, B77 4DU, Tamworth, United Kingdom
- 0800 227777
- help@nationalplastics.co.uk
- nationalplastics.co.uk
4.5
Excellent
2K reviews
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Replied to 100% of negative reviews
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Excellent service from Nathan and Ryan…
Excellent service from Nathan and Ryan at Ilkeston.
Fast delivery and ordering was simplicity.
Would highly recommend.
Alan
13 July 2026
Unprompted review
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
WESTON branch-really good affordable…
WESTON branch-really good affordable products. Excellent communication and delivery time, including a pre call when 1 hour away. Nice and friendly drivers. Very happy with this service, thank you.
22 July 2026
Unprompted review
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
National Plastics do not do what they promise.
Seriously disappointed with National Plastics.
After placing an order just under £200, 5 days later after having to contact them for a shipping update they eventually replied stating they cannot deliver to my location (28 miles North of Inverness) even after paying a delivery premium even though their website states free delivery over £100.
Now I have to wait 5 days fof them to refund me before I can place an order with a more reliable supplier.
Beware folks, it appears that "National Plastics" acutally and ironically do not supply plastics nationally.
22 July 2026
Unprompted review
Reply from National Plastics
Thank you for your review,
We do apologise, but recent service issues with third-party couriers in your region, have meant that some customers have received a less-than-ideal service, with damages occurring during transit.
We aim to provide an excellent level of service to all our customers. To avoid disappointment, we have had to temporarily suspend deliveries to certain areas.
We offer all of customers FREE delivery when spending over £100 excluding VAT. We do not offer a paid for premium shipping service.
Your location was noted during the processing of your order and as such we notified you as soon as an issue was identified and provided a full refund.
We sincerely apologise for any inconvenience this may have caused on this occasion.
Kind Regards
Customer Service Team
Missed delivery am contacted driver who…
Missed delivery am contacted driver who made the effort to return pm.
15 July 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Cannot fault service
Cannot fault service. Ordered on Monday, arrived on Wednesday and fitted on Sunday
14 July 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Excellent service.
Excellent service communicating on the website. And quick delivery, would use again.
7 July 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
No email sent to me confirming…
No email sent to me confirming delivery,so not correct when I was told i will receive an email about date for delivery. Luckily I was at home when the materials arrived.
The driver said i was the 3rd person to comment about this on the day.
10 July 2026
Reply from National Plastics
Thank you for your review.
I do apologise that you wasn't made aware of the delivery date, I will pass this across to our team to ensure this information is given.
Kind Regards
Customer Service Team
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Yesyesyesyes
3 July 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Absolutely terrible service!!
Absolutely terrible service!!! No communication!!!!! Delivery not on time!!! and again no communication or explanation!!! And went eventually it arrived it was short!!!!!! Won't use again!!!!!
8 July 2026
Reply from National Plastics
Good morning,
I am sorry you have had issues. Orders do generally take around a week to arrive. The delivery branch were trying to get the order to you as quickly as possible. I understand they are in contact with you had have made you aware of what is happening,
Best regards
Customer Services
Only ordered samples …
Only ordered samples at this point but arrived in a few days of order.
Now to chose
7 July 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Great experience
Great - quick service and received what we were expecting. Looking forward to placing an order once we have made a choice.
9 April 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Easy to order on line on Sunday night &…
Easy to order on line on Sunday night & received order on Tues late am
7 July 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Overall, excellent.
The delivery took a bit longer than expected, but that was fine by me, my plastic products were delivered in good order, as per my purchase, no shortages or damages. All good.
6 July 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Amazing super fast delivery
Amazing super fast delivery. Panels as always great quality at a very reasonable price. Thanks again.
3 July 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Informing people about there order if I…
Informing people about there order if I had known it was passed to an outsider company that's only 5mins from me i would have went there
2 July 2026
Reply from National Plastics
Good morning, We sometimes use the branches to deliver to make sure that the order arrives in good condition. I was not aware who you were ordering with or I would have suggested them to you. I am sorry.
Best regards
Customer Services
I ordered over a week ago, no news.
I ordered over a week ago but haven't heard anything yet!
1 July 2026
Reply from National Plastics
Good afternoon,
I am sorry for the delay but I was unaware. I can see the order was placed on the 28th June and we sent it from our Warehouse on the 1st July. Because you are up in Cairndow it will take a little longer for it to get to you. Orders would usually take around a week to arrive, but this will be slightly longer because of the distance. I have asked the Courier to find out more information and I will let you know what is happening as soon as I hear back
Regards
Customer Services
Im I'm very happy of them they got a lovely product.!!!
Amazing product 👌 and very good quality.!!!
23 June 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
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