Wowcher Reviews 3,031

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 528 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the website easy to use, making purchases and ordering straightforward, often securing great deals and reasonable prices. People appreciate the variety of products and services available, with some receiving their orders quickly and being delighted with the quality or value. However, some reviewers were not happy with the refund process, reporting difficulties in obtaining full refunds for damaged items or services not rendered, with some even being overcharged or receiving partial credits. There were also complaints about product discrepancies, such as items not matching descriptions or missing advertised features, and issues with viewing or printing vouchers from certain browsers.

What people talk about most

Product

Clients share ambiguous opinions on product quality and accuracy of descriptions. Many customers report... See more

Refund

Customers had negative experiences with refund, often reporting significant difficulties and delays in... See more

Order

People report ambiguous experiences with order, with some customers finding the ordering process completely... See more

Price

Users describe ambiguous interactions with price, with some reviewers finding prices reasonable and deals... See more

Website

Reviewers highlight ambiguous aspects of the website, with some finding it straightforward and easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was able to make my purchase without issue. The only problem is that you cannot view or print your voucher from Chrome Browser on the Desktop computer. The button to view voucher is not available. I... See more

Company replied

Rated 4 out of 5 stars

I was able to buy the voucher that I wanted to buy. However I was supposed to be able to get a discount for 5 euros but when I used my Woucher VIP subscription, I did not get the extra discount. I was... See more

Company replied

Rated 4 out of 5 stars

It is great getting emails about products and the special discounts . The details of the products,--- measurements ,materials and assembly along with photos are very good.

Company replied

Rated 4 out of 5 stars

Easy to order and redeem. But the date changed by a month after I ordered, otherwise I would have given 5 stars

Company replied



Contact info

3.6

Average

TrustScore 3.5 out of 5

3K reviews

5-star
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1-star

Asks customers to review

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Rated 4 out of 5 stars

very simple really

very simple really

5 June 2026
Wowcher logo

Reply from Wowcher

Thank you for your review! We’re glad to hear you enjoyed your experience and hope to continue
inspiring you with great deals.
Many thanks,
Wowcher Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service, absolutely fantastic deals on hotels especially in galway, I already booked twice with wowcher for the same hotel deal ,savings so much money 💰, keep up the good work 👏

3 June 2026
Wowcher logo

Reply from Wowcher

Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great
experience!
Many Thanks
Wowcher

Rated 1 out of 5 stars

I have complained regarding my faulty…

I have complained regarding my faulty bed and mattress. wowcher still have not rectified or given me a refund. It has been over 3 weeks and now ignoring whats app messages

3 June 2026
Unprompted review
Wowcher logo

Reply from Wowcher

Thank you for your feedback, I'm sorry to hear of your experience. If you can provide Order number and registered email address used to purchase , we will be more than happy to assist further. Kind regards Wowcher

Rated 5 out of 5 stars

Great

Great value for money. Friendly, helpful staff.

26 May 2026
Wowcher logo

Reply from Wowcher

Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
Wowcher

Rated 1 out of 5 stars

Absolute horrendous company...in…

Absolute horrendous company...in Ireland we have 5year expiry on all vouchers...however this crowd has used a loop and now don't honour vouchers that are out of date by a week or two. No even assistance in terms of a credit note or nothing...just take your money and zilch....nothing for your money. Grab and run job really.

28 May 2026
Unprompted review
Wowcher logo

Reply from Wowcher

Thank you for your feedback, I'm sorry to hear of your experience. If you can provide Order number and registered email address used to purchase , we will be more than happy to assist further. Kind regards Wowcher

Rated 4 out of 5 stars

After a query made on WhatsApp

After a query made on WhatsApp, they came back to me very quickly with a positive answer

2 June 2026
Wowcher logo

Reply from Wowcher

Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
Wowcher

Rated 1 out of 5 stars

Unable to redeem voucher

I bought a woucher voucher through 5pm and I'm unable to redeem it after trying different methods Tried to message but didn't work and no phone number seems available After several hours I have had no sucess

2 June 2026
Unprompted review
Wowcher logo

Reply from Wowcher

Thank you for your review.
I am sorry to hear that, I can see your case has been passed over to the dedicated team, they will
contact you on your case in the next 24 hours.
Many Thanks
Wowcher Team

Rated 1 out of 5 stars

Item has still not arrived

Item has not arrived. Missed divery date. WOWCHER HAS NO CUSTOMER SERVICE!!!!Just an algorythmic bot with no useful information. Be warned IT IS IMPOSSBLE to contact WOWCHER to request or ask anything no humans involved. It would also appear that they DO NOT varify the reliability of the sellers on their platform. Unfortunately there is no way to give 0 stars.

1 June 2026
Unprompted review
Wowcher logo

Reply from Wowcher

Sorry to hear that - I have chased the merchant for you. Please await a response from the merchant
within 3 working days (These are our guideline times, and the merchant could respond sooner). If in that
time the merchant has not responded, then please come back to us to investigate further - You will also
be notified via email of the outcome.
Kind regards
Wowcher

Rated 5 out of 5 stars

Amazing prices for the products…

Amazing prices for the products offered. I saved over €1,000 on a new mattress:-)

30 May 2026
Wowcher logo

Reply from Wowcher

Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
Wowcher

Rated 1 out of 5 stars

Stay away from Wowcher

Stay away from Wowcher. Bought something which never arrived and then when the refunded my money it is in the wallet but I can’t buy anything with it. Have been on to their customer service for over a week now and still not resolved. Takes 4 hours to get a reply from any chat and the ask the same questions over and over again. Shocking customer service

25 May 2026
Unprompted review
Wowcher logo

Reply from Wowcher

Thank you for your feedback, I'm sorry to hear of your experience. If you can provide Order number and registered email address used to purchase , we will be more than happy to assist further. Kind regards Wowcher

Rated 5 out of 5 stars

Fast and easy

Fast and easy, can't fault it

31 May 2026
Wowcher logo

Reply from Wowcher

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you
are satisfied with our service and will be sure to pass on this feedback!
Many Thanks
Wowcher

Rated 5 out of 5 stars

Easy voucher purchase and redeem…

Easy voucher purchase and redeem process. I have not yet made use of a couple of vouchers I purchased, though I will do very soon. I will give feedback back on the whole process then.

30 May 2026
Wowcher logo

Reply from Wowcher

Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great
experience!
Many Thanks
Wowcher

Rated 4 out of 5 stars

I was drawn by the extra 15% on an…

I was drawn by the extra 15% on an already great deal but forgot the code. It was still a great deal. This booking was better as you didn’t have to book date again with hotel. The company has done this which is an upgrade.

30 May 2026
Wowcher logo

Reply from Wowcher

Thanks for taking the time to leave your review. We really appreciate your feedback and will make sure
it gets passed on to the right team.
Many thanks,
Wowcher Team

Rated 4 out of 5 stars

Nice easy transaction

Nice easy transaction. No confirm nail received as yet thought.

30 May 2026
Wowcher logo

Reply from Wowcher

Thank you for your Review. We have already replied to you via email, so please check your inbox and respond so that we can look into the matter and assist you accordingly
Many Thanks
Wowcher

Rated 5 out of 5 stars

G Hotel Galway

Great value and easy to book.

30 May 2026
Wowcher logo

Reply from Wowcher

Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
Wowcher

Rated 1 out of 5 stars

Ordered a holiday through Wowcher.

Ordered a holiday through Wowcher.
Travelolo rang me and offered me a so called good deal for something similar?
Then found out I could have got the same deal 300 pound cheaper else where?
Wowcher have replied on here telling me they will help me???
They will not it’s a lie!!!!
Please contact me by phone or mail?
Bet you will not????
Wowcher were absolutely useless!
Did not help one bit??
Never again…….

27 May 2026
Unprompted review
Wowcher logo

Reply from Wowcher

Thank you for your feedback,

I'm sorry to hear of your experience. If you can provide Order number and registered email address used to purchase , we will be more than happy to assist further.

Kind regards

Wowcher

Rated 1 out of 5 stars

I purchased a table and chairs glass…

I purchased a table and chairs glass all scratched and chairs full of chunky scratches I ordered a garden ottoman all pieces of plastic smashed out of it.
I ordered a garden umbrella price of plastic missing out of it.
I explained via watts app that I am disabled and my garden is my only outlet and they just don’t seem to care so it looks like today we will be going through consumers rights to get the ball rolling with this useless company.

20 May 2026
Unprompted review
Wowcher logo

Reply from Wowcher

Thank you for your feedback,

I'm sorry to hear of your experience. If you can provide Order number and registered email address used to purchase , we will be more than happy to assist further.

Kind regards

Wowcher

Rated 4 out of 5 stars

Great deals on events

Its great that you can get good events in one area

25 May 2026
Wowcher logo

Reply from Wowcher

Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team.
Many Thanks
Wowcher Team

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