Mark Holohan has been extremely helpful in assisting me with placing my order. He was professional, friendly, patient, and made the whole process very easy. I really appreciate his help and excellent... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I've been using Lawsons Camden for about 10 years, generally for small DIY projects around the house. They are always super knowledgeable, patient and friendly. I always come out of there with a good... See more
Have been using Lawsons for over 30 years at Whetstone and Now Camden (Blundell street). Staff are always Polite and Helpful. Had quite a large order of paving blocks but had to change half of the ord... See more
Great friendly professional service. The team know the account and help with any questions or requirements.
Company details
Written by the company
Lawson and Son Timber Merchant was established in 1921 in North London, becoming Lawsons Whetstone Ltd in 1931. Here at Lawsons, we stock a huge range of premium and high quality fencing supplies, consisting of fence panels, fence posts, gravel boards, closeboard fencing, fencing accessories and much more. Being one of the largest timber and builder's merchant in London and the South East allows us to stock timber fencing in much larger volumes than smaller suppliers, meaning that you benefit from our range of fencing and timber products.
Family Values, Professional Service
Written by the company
- Lawsons is a family-owned company, established in 1921, and we pride ourselves on our customer service - whether you're a tradesman/builder or a novice DIY enthusiast.
Contact info
53 Blundell Street, Camden Town, N7 9BN, North London, United Kingdom
- 020 7619 6470
4.2
Great
103 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
my delivery didn't turn up
my delivery didn't turn up. was then promise first drop the next morning in which didn't happen so called up again to then be told it be in the afternoon. after waiting over 5 hours for it i went and picked up and then had trouble with security because the shop give the wrong paperwork.
12 August 2026
Reply from Lawsons (Whetstone) Ltd - Camden
We’re sorry to hear about your experience. Unfortunately, unforeseen delivery delays can sometimes occur due to circumstances outside of our control, though we appreciate the frustration caused when expected delivery arrangements change.
We also apologise for the issue with the paperwork when you collected your order. We will review this with the relevant team to help improve our communication and service going forward.
Mark Holohan has been extremely helpful…
Mark Holohan has been extremely helpful in assisting me with placing my order. He was professional, friendly, patient, and made the whole process very easy. I really appreciate his help and excellent customer service. Highly recommended!
12 August 2026
Great friendly professional service
Great friendly professional service. The team know the account and help with any questions or requirements.
7 August 2026
The quality of the timber at Lawsons is…
The quality of the timber at Lawsons is always good... and the staff are helpful.
18 July 2026
Unbelievable service
Unbelievable service . Terry at the account that is always amazing and helpful.
14 July 2026
The staf is friendly
The staf is friendly, knowledgeable, and reliable with competitive prices and great customer support. Highly recommend!
14 July 2026
I returned some materials to the store…
I returned some materials to the store I never get any credits.
They haven’t contacted me to solve the situation.
I had visited the store twice to solve this but nothing happened.
15 July 2026
Reply from Lawsons (Whetstone) Ltd - Camden
Thank you for taking the time to leave your review.
We're sorry to hear about your experience. It does seem unusual that this has not yet been resolved and we'd like to investigate what has happened.
Please note that some of our products are non-returnable and non-refundable in line with our Returns Policy, which you can view here: https://www.lawsons.co.uk/delivery-returns.
If the items you returned are eligible for a refund, we'd like to ensure this is resolved as quickly as possible. Please contact us at online@lawsons.co.uk with your order details, or reply here with your order number, and we'll investigate the matter with the branch and provide you with an update.
Staff are always very helpful
Staff are always very helpful. Been using lawsons for 25 years
7 July 2026
We luv Lawsons 🩷
If Lawsons don’t have it, I don’t want it.
Always great service, quality, and bantz 🩷
16 June 2026
Order process very straightforward
Order process very straightforward, competitive proces and staff very helpful.
Will update review after delivery and receipt of goods
15 May 2026
Well stocked with very helpful staff
8 May 2026
When taking orders the staff are always…
When taking orders the staff are always in a hurry they are not helpful
Orders dint always get delivered in the date they say they will be delivered.
1 May 2026
Reply from Lawsons (Whetstone) Ltd - Camden
We’re sorry to hear that you’ve been disappointed with both our customer service and delivery experience.
Your feedback has been shared with the team so we can work on improving both our communication and service going forward. Thank you for taking the time to let us know.
Great Company to deal with
Great Company to deal with, easy ordering, good competitive prices & quick delivery
24 April 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.