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LawnStarter Reviews 

7,540
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,812 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the exceptional service provided by the dedicated staff, noting that yards are always left looking exceptionally neat, clean, and professional. People deeply appreciate the incredible ease of scheduling and the prompt, consistent communication throughout the entire process, making ongoing yard maintenance completely hassle-free. Some reviewers were not happy with unreliable pros who repeatedly failed to show up for scheduled appointments or finish the required tasks. A few other people also mentioned frustrating experiences with customer support and a distinct lack of proper communication when attempting to address emerging problems.

What people talk about most

Service

Customers had positive experiences with service, consistently noting that professionals arrive on time,... See more

Staff

Customers consistently note positive experiences with staff, praising the dedication and professionalism of... See more

Quality

Reviewers mention positive feedback about quality, noting that lawns always look clean, neat, and beautifully... See more

User experience

People report positive experiences with user experience, highlighting how easy it is to do business and... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with experiences varying dramatically among... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience with LawnStarter has been amazing. They communicate every step of the way and if there is an issue they let me know right away. They take their time with mowing and trimming the bushes a... See more

Rated 5 out of 5 stars

My house is on a corner lot & the lawn was uneven with long grass, short grass, & lots of trimmings scattered throughout the front. What an eyesore...until LawnStarter worked their magic, & my yard n... See more

Rated 5 out of 5 stars

Since Russell has started he has gone above and beyond to make sure our yard looks great and that we’re happy! That is his #1 goal is customer satisfaction! He always has a great positive attitude and... See more

Rated 5 out of 5 stars

I am pleased with the service provided by Lawn Starter. My servicer, DeAndre, does a great job. Not complaining: He has blown clippings into my flowerbed and blown the clippings into the ridges mad... See more


Company details

  1. Lawn Care Service

About LawnStarter

Written by the company

LawnStarter makes lawn care easy and stress-free. Whether you're balancing work, family, or time away from home, our platform helps you book reliable, affordable lawn services from trusted local professionals. Get a free, instant quote online—no spam calls. Manage everything through our app and enjoy a well-kept yard without the hassle. Rated highly for convenience and quality, LawnStarter gives you back your time while ensuring your lawn always looks its best. Read our reviews and see why thousands trust LawnStarter for weekly mowing, seasonal cleanups, and more.

More Than Just Lawn Mowing

Written by the company

From seasonal cleanups to shrub trimming—we do it all.
LawnStarter offers a full suite of lawn care services to keep your yard looking great year-round. Whether you need edging, fertilization, aeration, or leaf removal, our local pros have you covered. Book what you need, when you need it—all in one place.

Meet Our Done Right Guarantee

If it’s not right, we’ll make it right.

If it’s not right, we’ll make it right.
Your satisfaction is our priority. If a service doesn’t meet expectations, we’ll re-mow, fix the issue, or refund—no hassle, just peace of mind.

Contact info

Too much on your plate?

Let us handle the lawn—so you have one less thing to worry about.

4.5

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 52% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(7,540)

1,547 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Contacted company for bush trimming and…

Contacted company for bush trimming and garden weeding. Gave rep my appt preferences. Received an email from pro introducing self. The next day they show up and trimmed 3 bushes and left. No communication. Contacted lawnstartsr again. Note stating they planned on returning the next day to finish. Returned two days later. Two men dropped off dressed in chemical protection. The garden was in my back yard. They stood in front yard. Took some pics of them " working" and left. No communication. Contacted lawn starter. I was sent pics of workers. This was totally fraudulent. My cc was charged for work that wasnt down. 5 days later and no communication from lawnstarter or pro. I wouldn't use this service again.

28 August 2026
Unprompted review
Rated 5 out of 5 stars

LawnStarter does an excellent job

LawnStarter does an excellent job . They went above and beyond what I asked them to do that made my husband job easier and I will always be grateful for that . I did have to ask them to come back and finish part of the yard the first time they mowed yard and they came back the very same day . I am very happy with there work and they were very nice to talk to also.

8 September 2026
Rated 5 out of 5 stars

I live out of town

I live out of town, so it’s great that there’s a service like this so it makes my life much easier than having to run up there and figure out how I’m going to get there to get the grass mowed. I have been very happy with your service so far.

8 September 2026
Unprompted review
Rated 5 out of 5 stars

Very pleased with Winston and Lawn Starter

Very pleased with LawnStarter and especially with Winston as our actual landscaper, he does a fantastic job every week. And I don’t have to worry about him missing spots or anything like . He’s a very reliable and professional individual. Excellent. Five stars!

7 September 2026
Unprompted review
Rated 1 out of 5 stars

Stay away from this company

Stay away from this company. They are scammers. It is impossible to talk to anyone who can give you a truthful explanation or resolve any issue. They will over charge you and never get your money back. Stay away. n

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Professional and Simple

I really appreciate how easy it is to manage my service and communicate with the lawn professionals on the LawnStarter website. The pros who’ve taken care of my lawn have been thorough and efficient every time.​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

7 September 2026
Rated 5 out of 5 stars

So far, So execellent!

I have been using LawnStarter service for about a month now, and it has been a great experience so far. The lawn ,and trimmed trees and bushes look great all around the yard! The water drainage areas have been kept clean of leaves and wood debri. The edging in the front looks great as well. I was quoted a fair price for the bushes and trees being trimmed in the front and back yards. Chris has been a great communicater and follows through with his work!

7 September 2026
Rated 1 out of 5 stars

Worst Service

Worst Service! Their service never shows up! Cancels last minute. They kept us waiting for service for 2 weeks after scheduling. All of a sudden, after 3 phone calls asking where the landscaper was, they were a NO Show! Their customer service can't help with anything. No repercussions, and we have an HOA so risk getting fined because of their negligence! Absolutely Horrible Service!

6 September 2026
Unprompted review
Rated 5 out of 5 stars

My experience with LawnStarter has been…

My experience with LawnStarter has been amazing. They communicate every step of the way and if there is an issue they let me know right away. They take their time with mowing and trimming the bushes and leave my yard looking simply amazing.

3 September 2026

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