KAST Reviews 

138
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

I deposited money to access there virtual card. After deposit found out that they don't support my region. Now for withdraw there were certain fees. I wasted my time and fees. I contacted support... See more

Company replied

Rated 1 out of 5 stars

I made a deposit and submitted every document requested, but weeks later my funds are still unavailable. Support keeps saying my case is under review without providing real updates, leaving me frustra... See more

Company replied

Rated 5 out of 5 stars

KAST is an amazing global money app. I use it globally. I would like them to offer more direct EUR or EURC integrated card PoS services as I'm based in the EU mostly. Overall, it's superb most of the... See more

Company replied

Rated 4 out of 5 stars

Not the best crypto fintech in terms of fees, but offers a variety of onramp/offramp methods, which is good enough for me to have an account. Application was quick and mostly smooth. There are some qu... See more

Company replied


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2.6

Poor

TrustScore 2.5 out of 5

138 reviews

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No recent history of asking for reviews

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Replied to 77% of negative reviews

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2.6

All reviews

(138)

127 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Unlawful account blocking

I registered an account with this company to make online purchases. They suddenly blocked my account and demanded various documents, ranging from a video selfie with my documents to a video with my passport and visas. I provided all the documents I could, but they still weren't in a hurry to unblock my account and return access to my money. I deeply regretted dealing with this company and I don't recommend anyone to do business with them.

25 May 2026
Unprompted review
KAST logo

Reply from KAST

Sorry about the experience. Your case is already being reviewed, and our team will update you as soon as possible with the next steps. If you need to follow up, please contact support@kast.xyz from the email registered on your KAST account.

Rated 1 out of 5 stars

KAST IS SCAM - THEY CAN BLOCK YOU ANYTIME

Avoid to use kast - they can block you for no reason and also use your deposits - I've been using kast for daily market transactions, they suddenly lock my account when i was at market, for "security" they said, but i do nothing wrong, plus my deposit they freeze.

after tons of provided information at whatsapp support, it's like bot asking same questions again and again, with fake "forwarded to our team" messages.

so, kast is big scam. avoid using it.

19 May 2026
Unprompted review
KAST logo

Reply from KAST

Sorry about the experience Greti. We can’t review account-specific restrictions or deposits in a public review, but we do want to investigate and help.

Please email support@kast.xyz from the email registered on your KAST account with the subject line:“Account block – Greti Lts”. Our team will locate your case, review what happened, and get back to you with next steps.

Rated 4 out of 5 stars

I deposited 2 times 100 euros via sepa…

I deposited 2 times 100 euros via sepa instant transfer and later i did not received the third transfer losing my money. i was scammed and live chat did not helped me. i want my money back

UPDATE
The deposit arrived all good

25 May 2026
Unprompted review
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Reply from KAST

Thank you for your review, Diego. We checked with our Concierge team and your issue has been resolved. If you need any further support, please contact our concierge team, so we can help.

Rated 5 out of 5 stars

Great usability and user experience

Great usability and user experience. I especially appreciate 'kimisfast' for kindly helping me with my onboarding.

24 May 2026
Unprompted review
KAST logo

Reply from KAST

Thank you for the kind feedback - we’re really glad you’re enjoying the KAST experience.

Rated 5 out of 5 stars

It’s one of the best crypto cards for…

It’s one of the best crypto cards for USD spending. The rewards are simple and intuitive, and the app design feels sleek and premium. The Pengu card is also one of the bset physical cards that’s genuinely worth showing off.

24 May 2026
Unprompted review
KAST logo

Reply from KAST

Thank you for the review - we really appreciate your support, and we’re glad you’ve been enjoying KAST.

Rated 5 out of 5 stars

I am a 1 year user of KAST

I am a 1 year user of KAST, been onboarded by the team during an event back in 2025, the team was super supportive and friendly I made the switch from another service provider.

Pros:

1) Application UI is great and always improving, maybe too much lol always updating (don’t get me wrong that’s a good sign but too many)

2) It saved me!
Freedom to use stable coins anywhere, cash back rewards and Apple Pay support saved me in my travel trips due to limits imposed on my country’s banks credit cards abroad. When I had to extend my stay didn’t have other options but KAST was the key!

3) Their concierge service always helped me on issues via WhatsApp on a timely manner. Especially when I had an issue with Apple Pay not accepting adding any new HongKong cards, the got me covered with a new card that was accepted.

4) Got Physical and Virtual with Apple Pay support,

5) Crypto on chain, bank account and bank transfers.
Cons:

1) Not really a con but it was overwhelming a-bit to submit documents to KYC but now I know they make sure security is top notch.

2) Payment links to accept payments from the US.

3) Need more rewards to existing users or I am just greedy 😅

21 May 2026
Unprompted review
KAST logo

Reply from KAST

Thank you for the detailed review Nour, and for being with KAST for the past year — we really appreciate your support.

We’re glad the app and card have been reliable for you (especially while traveling), and it’s great to hear the team and WhatsApp support were helpful when you needed it. We also hear your feedback on frequent updates, KYC feeling overwhelming at first, and your requests around payment links and more rewards for existing users — we’ve shared these notes with our team.

Rated 1 out of 5 stars

I had a terrible experience with Kast

I had a terrible experience with Kast.
They requested an enormous amount of personal information from me: ID documents, biometric data, proof of physical address through a utility bill, and even proof of source of funds. After submitting everything, the banking service was never activated. For weeks, I kept receiving the same responses: “try again tomorrow” and “our team is working on the problem.”

After more than a month of useless waiting, I asked to close the account and permanently delete all my data. At that point, I was told that my data would still be retained for 5 years.

Very negative experience. I strongly advise everyone to be extremely careful before sharing such sensitive information with this firm.

19 May 2026
Unprompted review
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Reply from KAST

We are sorry about it, after going through the whole process, you still weren’t able to get onboarded. We’d like to resolve this.

Please email us at support@kast.xyz with the subject line “EJ - KYC Help” and briefly explain the issue. Our team will review your case and help resolve it.

Rated 5 out of 5 stars

Financial Freedom

I’ve been a Kast user for about 6 months, and the experience has been awesome. Now, every time I get my paycheck, I convert part of it into crypto just by making a SPEI transfer. I also went to Colombia, and the card helped me a lot with making payments

19 May 2026
Unprompted review
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Reply from KAST

Thank you for sharing Alexis, we’re really glad you’ve had an awesome experience with KAST. We appreciate you using it consistently, and it’s great to hear the card helped you while traveling.

Rated 5 out of 5 stars

Thanks KAST team, my new favourite app :)

I moved all of my idle USDT to KAST after meeting the team in Dubai and couldn't be happier. My first time ever tapping to spend stables and now I'm doing it all over the world, with 0 issues. Also love the vaults giving over 4% on my available balance, and the KAST rewards too!

19 May 2026
Unprompted review
KAST logo

Reply from KAST

Thank you for the amazing review Fin, it was great meeting you, and we’re really happy KAST has been working smoothly for you around the world.

We also appreciate you highlighting Vault and rewards. Feedback like this means a lot to our team - thank you for the support!

Rated 5 out of 5 stars

Excellent service

Excellent service, using it each time I pay abroad and works with my wallet and Cashback is instant

17 May 2026
Unprompted review
KAST logo

Reply from KAST

Thank you for the great feedback Nassym, we really appreciate your support! If you ever need help while traveling or using your wallet, please contact our concierge team inside the app.

Rated 5 out of 5 stars

KAST is amazing globally

KAST is an amazing global money app. I use it globally. I would like them to offer more direct EUR or EURC integrated card PoS services as I'm based in the EU mostly. Overall, it's superb most of the time. Low fees, near instant international transfers globally in fiat and instant in crypto/stablecoins

18 May 2026
Unprompted review
KAST logo

Reply from KAST

Thank you for the thoughtful feedback Jimmy, we appreciate you taking the time to share suggestions, and we’ve passed them along to our team.

Rated 5 out of 5 stars

Excellent experience with KAST cards so…

Excellent experience with KAST cards so far. Fast transactions, high security, and very reliable service. Everything works smoothly for online payments. Definitely one of the best card services I’ve used.

18 May 2026
Unprompted review
KAST logo

Reply from KAST

Thank you for the great feedback Elmohands, we really appreciate your support, and we’re glad your experience with KAST has been smooth and reliable.

Rated 5 out of 5 stars

The product works really well and the…

The product works really well and the app looks aesthetically pleasing which made my experience smooth. However I think KAST should be usable using Samsung pay.

18 May 2026
Unprompted review
KAST logo

Reply from KAST

Thank you for the feedback Sam, we’re glad you’ve had a smooth experience with KAST.

We hear you on Samsung Pay support, and we’ve shared this request with our team. Availability for mobile wallets can depend on device, region, and card eligibility, so if you need help checking what’s supported on your account, please contact us at support@kast.xyz

Rated 5 out of 5 stars

I've been using KAST since November…

I've been using KAST since November 2025 , very satisfied

18 May 2026
Unprompted review
KAST logo

Reply from KAST

Thank you for the feedback Taha, we’re really glad you’ve been satisfied with KAST since November 2025. We appreciate your support!

Rated 5 out of 5 stars

The only best crypto card

The only best crypto card

18 May 2026
Unprompted review
KAST logo

Reply from KAST

Thank you Hash, we’re honored to hear that. We really appreciate your support and we’ll keep working to make KAST even better.

Rated 5 out of 5 stars

i use it about 1 year now

i use it about 1 year now
great card and good benefit
just they were late in launching their token
we are waiting .

17 May 2025
Unprompted review
KAST logo

Reply from KAST

Thank you for the feedback and for using KAST for the past year! We’re glad the card and benefits have been a great experience for you.

We hear you on the token timing, and we appreciate your patience. We’ll continue sharing updates through our official channels as they’re available.

Rated 5 out of 5 stars

I tried it and was great and still…

I tried it and was great and still gonna keep using it because it has all i need.

17 May 2026
Unprompted review
KAST logo

Reply from KAST

Thank you for the feedback, Mehdi! We’re glad KAST has been a great fit for you. We appreciate your support and we’ll keep improving the app.

Rated 1 out of 5 stars

Terrible first experience with KAST.xyz

I made my first wire transfer through KAST.xyz, a routine payment of a few k USD to American Express to pay my own Amex card bill.

They immediately sent absurd compliance questions asking what the “exact purpose” of the payment was and “how will the customer be using these funds.” The recipient is American Express, retards! The purpose is paying a credit card bill. American Express will use the funds by crediting the card account, which is the entire point of paying a card bill. This is not complicated.

They also asked for source of funds/source of wealth documentation for a normal card payment on the very first wire I made with them. Compliance checks are one thing. Mindless copy-paste bureaucracy that delays ordinary payments and asks nonsensical questions is another.

If a platform cannot process a straightforward wire to a major regulated credit card issuer without making the customer explain what American Express does with credit card payments, that says a lot about the quality of their operations.

16 May 2026
Unprompted review
KAST logo

Reply from KAST

Sorry Mr Johhny, about your first experience — we understand how frustrating that is. Some transfers can trigger additional security/compliance checks (including purpose of payment and source-of-funds questions), especially on first-time transactions, but we should communicate this more clearly and avoid generic, repetitive questions.

Please contact us at support@kast.xyz so with email subject "Johnny - KYC" with some brief information about your issue, our team will review the transfer and help you complete it as quickly as possible.

Rated 1 out of 5 stars

so really bad my account can settle…

so really bad my account can settle really bad

15 May 2026
Unprompted review
KAST logo

Reply from KAST

Sorry to hear that — we couldn’t understand what happened from your message, but we want to help. Please contact our support team at support@kast.xyz so we can review your account issue and resolve it as quickly as possible.

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