After choosing some shoes to buy that were exceedingly expensive, after waiting in the queue 5 minutes before closing time for over 10 minutes we were met at the till with mild hostility and customer... See more
Location
Switch locationWest Side Plaza Shopping Centre, Wester Hailes Rd, EH14 2SW Edinburgh, Scotland, GB
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I am attending the class sessions and have been made very welcome by the members and coaches . I suffer from arthritis and know my limitations and coaches happy to help me adapt an exercise . So far... See more
Company replied
Just joined up with the discount for the first month Really enjoying the classes and meeting new people Have encouraged a few others to join me too! Excellent facilities Highly recommend it
Company replied
Bathrooms and gym equipment are clean, really appreciate that. Good music which helps when I forget my AirPods :D. Only thing wrong would be there’s water leaking from the ceiling in all different pla... See more
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Company details
About JD Gyms - Edinburgh
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Contact info
West Side Plaza Shopping Centre, Wester Hailes Rd, EH14 2SW, Edinburgh, Scotland, United Kingdom
- 01312023806
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The worst customer service i have ever experienced.
After choosing some shoes to buy that were exceedingly expensive, after waiting in the queue 5 minutes before closing time for over 10 minutes we were met at the till with mild hostility and customer service of people who actively looked like they couldn't be bothered to serve us, she was huffing around acting like it was our fault we were in the queue for ages.
It was only 5 minutes past closing time, i dont know how people like that have a job. Appalled
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I am attending the class sessions and…
I am attending the class sessions and have been made very welcome by the members and coaches . I suffer from arthritis and know my limitations and coaches happy to help me adapt an exercise .
So far I have attended circuits, stretch and tone, Pilates, boot camp and body pump - enjoyed the variety of these classes. I like to attend a 9ish class today’s was 10:40 but I went to see what it was like but would prefer the 9 ish classes. First week nearly done and so far so good .

Reply from JD Gyms - Edinburgh
Just joined up with the discount for…
Just joined up with the discount for the first month
Really enjoying the classes and meeting new people
Have encouraged a few others to join me too!
Excellent facilities
Highly recommend it

Reply from JD Gyms - Edinburgh
Mirrors are not clean
Mirrors are not clean.
Gym smells so bad. It’s so stinky.
Need proper floor cleaning .

Reply from JD Gyms - Edinburgh
Amazing atmosphere
Amazing atmosphere, amazing people working there , good lighting but the equipment it’s pretty bad , can’t complain too much for £25

Reply from JD Gyms - Edinburgh
Gyms a joke pt walk about blind no new…
Gym’s a joke. No new machines in years, equipment always broken, and the place is dirty. Bottles and chewing gum left on machines, broken D-handles ignored by PTs, and equipment left all over the floor creating trip hazards. Do not join — absolute shambles.

Reply from JD Gyms - Edinburgh
because the women toilets are very bad…
because the women toilets are very bad smell and shit smell always, makes me sick and disgusting

Reply from JD Gyms - Edinburgh
Everything is absolutely fantastic
Everything is absolutely fantastic, staff is cooperative and helpful , there is a variety of equipments , the gym is super clean and they clean it regularly while people training, I would recommend it to anyone 👌🏼♥️

Reply from JD Gyms - Edinburgh
Pros and cons, overall rather okay
Lots of regular gym goers at this gym so people know what they're doing and are more or less tidy and respectful of others. Locker rooms and bathroom area are clean. Atmosphere in terms of music and light levels are good. However, cons are the severe lack of cable attachements. Looking around it seems people bring a bag with their own attachments because they have no other choice. The few that the gym has are in bad shape. It's always disappointing to pay for a membership just to go to a gym that doesn't even have the basics. There's only one chest fly machine which is certainly not enough. Only one hip thrust machine and it's broken. Not a big one, but there's only one way of getting in and out: using your phone. I wish there was a second option not to have to fully rely on my phone...

Reply from JD Gyms - Edinburgh
I have a problem with my pass and the…
I have a problem with my pass and the company didn’t answer me

Reply from JD Gyms - Edinburgh
Everything is in place but but no one…
Everything is in place but but no one to guide you as a first timer

Reply from JD Gyms - Edinburgh
Spacious Gym with lot of Equipments
Good work staff, Your are always making sure the gym is tidy.
Thank you

Reply from JD Gyms - Edinburgh
Great gym
Great gym, even better now it's open 24/7. No more bank holidays off. No excuses now 😅

Reply from JD Gyms - Edinburgh
Local gym...it's 24 hours now which is…
Local gym...it's 24 hours now which is good.however I feel there's too many people jogging the machines.filiming themselves which is annoying...maybe need another water area.just one area..otherwise good gym lots of space

Reply from JD Gyms - Edinburgh
Decent, worth the price
I'm enjoying this gym and it's definitely 4 stars but not quite a 5 for its bracket.
Machines are in fine working order, but some are starting to show their age and looking a bit shabby. Some are a bit grubby looking and suffer from the gym not having access to cleaning product/wipes.
There's a good variety of gear but some of the very popular machines, there's only one of e.g. the chest fly - there's constantly a wait for it.
Very good free weights, lots of power racks, a great set of dumbells.
It's a good atmosphere with moody, dark lighting which is alright! Happy with it.
great gym everyone is nice great for anyone wanting to better themselves
large gym plenty of workout options

Reply from JD Gyms - Edinburgh
Best gym
I have recently renewed my membership with JD Gyms. I am 67 and really enjoy going. The staff are lovely and helpful if I need them. Also the gym is very well equipped and clean.

Reply from JD Gyms - Edinburgh
It’s amazing
It’s amazing, honestly the best gym I’ve been too but if only your guys have had a toilet and changing rooms and a shower room it would be even better because when I work out I need to use the bathroom. The bathroom is the priority. I go to the Edinburgh Westside Plaza JD Gym btw

Reply from JD Gyms - Edinburgh
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