INSHUR Reviews 

9,223
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 1,288 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the setup process to obtain a policy is exceptionally quick, straightforward, and completely hassle-free. Consumers deeply appreciate the helpful and professional team members who provide clear guidance and reliable support whenever needed. Many people also highlight that the overall pricing remains very competitive compared to other providers in the market. However, some reviewers were not happy with unexpected extra costs, expensive policy prices, or difficult daily service requirements. A few individuals experienced communication hurdles or felt that certain policy conditions failed to meet their initial expectations.

What people talk about most

Service

People report positive experiences with service, highlighting competitive prices and professional staff.... See more

Price

Consumers find price to be very positive and competitive, often describing quotes as unbeatable compared to... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting that the platform is easy to navigate... See more

Customer service

Clients share positive opinions on customer_service, noting that representatives are quick, helpful, and... See more

Staff

Reviewers highlight positive aspects of staff, expressing deep satisfaction with their helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently got covered as private hire. Pair price. Efficient customer service. Especially I will remember kye smith for their response and explanation of the quotation. And helping me what is best fo... See more

Company replied

Rated 5 out of 5 stars

Great customer service, and supportive of your questions. After several search for an insurance from different company's, I got many phone calls of them and very expensive quotes. Hendrick was very h... See more

Company replied

Rated 5 out of 5 stars

They are simply great. The customer service advisor was outstanding with her helpful service. The quotation they've provided was the lowest and best quote in the market compared to all other insurance... See more

Company replied

Rated 5 out of 5 stars

Called me up when time for renewal, worked out price but was higher than last year then guided me on how to being it low by linking my unber account, following week got call with a much lower price.... See more

Company replied


Company details

  1. Commercial Insurance Company

About INSHUR

Written by the company

INSHUR GIF

Explore our online commercial motor insurance

For private hire insurance, courier coverage, and much more, INSHUR has you covered – with multiple payment and policy options for you to choose from. Get a personalised quote in minutes, buy, renew, and more all on our easy-to-use online Dashboard!

Find out more Get a quote


Manage your Insurance

Whether you're looking to request a change to your policy, renew your insurance, or access your policy documents, do it all online with INSHUR.

Manage insurance


Contact us

Whatever your query, we're here to help. Send us an email, speak to our chat assistant, or find answers to frequently asked questions 24/7 with our helpcentre.

Get in touch

Why INSHUR?

Get on the road faster when you buy with us

Instant cover

Get a quote, choose your coverage and policy length, make your payment, and you're all set. It’s as easy as 1, 2, 3!

24/7 access

Buy, renew, and access your policy anytime. Make changes, review documents, and more through your online Dashboard.

Tailored to your needs

Choose from a range of coverage and payment options for private hire, courier, fast food delivery, and more.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

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4.5

All reviews

(9,223)

1,289 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Competitive Pricing.

Helpful Staff… Straightforward Renewals👍🏼

27 April 2026
INSHUR logo

Reply from INSHUR

Hello Sh

Thank you for taking the time to leave us a review. We’re delighted to hear you had a positive experience with us. 

Your feedback is greatly appreciated and will help us to continuously improve our services. 

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Getting insurance with INSHUR hassle free

Getting insurance with INSHUR was easy and straightforward. The quote was reasonably priced, the process was clear, and everything was completed quickly without any hassle. Very satisfied overall.

17 August 2026
INSHUR logo

Reply from INSHUR

Hello Waqas

Thank you for sharing your positive feedback. I’m pleased to hear that getting insurance with INSHUR was easy, straightforward, and completed quickly without any hassle. We really appreciate your five-star review.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Good service

23 April 2026
INSHUR logo

Reply from INSHUR

Hello, thank you for taking the time to leave us a review.

We’re delighted to hear you had a positive experience with us. Your feedback is greatly appreciated.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Good services

Good services

19 August 2026
INSHUR logo

Reply from INSHUR

Hello Muhammad Saqib

Thank you for your positive feedback. We are pleased to hear you received good service.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Good services

Good services

13 August 2026
INSHUR logo

Reply from INSHUR

Hello Arsalan Abbasi

Thank you for your positive feedback about our services. We appreciate you taking the time to share your experience.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

It was a pleasure talking to Vidita

It was a pleasure talking to Vidita ,
Highly recommend.
Best insurance company in UK.

24 August 2026
Unprompted review
INSHUR logo

Reply from INSHUR

Hello Ad Am

Thank you for taking the time to leave us a review. We’re delighted to hear you had a positive experience with us.

Your feedback is greatly appreciated and will help us to continuously improve our services. 

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Fantastic service quick response

Fantastic service quick response

23 August 2026
INSHUR logo

Reply from INSHUR

Hello Mr Siddeeque

Thank you for your fantastic feedback. We’re pleased to hear you were happy with our service and quick response.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Simple and easy

Simple and easy

19 August 2026
INSHUR logo

Reply from INSHUR

Hello Niru

Thank you for your positive feedback. We are pleased to hear that you found our service simple and easy.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Great and very responsive

Great and very responsive

23 August 2026
INSHUR logo

Reply from INSHUR

Hello Umar

Thank you for taking the time to leave us a review. We’re delighted to hear you had a positive experience with us. 

Your feedback is greatly appreciated and will help us to continuously improve our services. 

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Easy to insure

23 August 2026
INSHUR logo

Reply from INSHUR

Hello Kamran

Thank you for sharing your feedback. We’re pleased to hear that you found it easy to insure with INSHUR.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars
INSHUR logo

Reply from INSHUR

Hello ARUNKUMAR

Thank you for your positive feedback. We are pleased to hear that you found the processing easy and our support helpful.

Thank you for choosing INSHUR

Rated 5 out of 5 stars

Very good customer service

Very good customer service

18 August 2026
INSHUR logo

Reply from INSHUR

Hello ARULANANTHAN NOELRAGU

Thank you for taking the time to leave us a review. We’re delighted to hear you had a positive experience with us. 
Your feedback is greatly appreciated and will help us to continuously improve our services. 

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

The service was great and price was…

The service was great and price was competitive.

20 August 2026
INSHUR logo

Reply from INSHUR

Hello Anwar Hussain

Thank you for your positive feedback about our service and pricing. We appreciate you taking the time to share your experience with us.

Thank you for choosing INSHUR

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