While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

1.3

Bad

TrustScore 1.5 out of 5

65 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Chocking service and rules

Jeg var i Humorshoppen fordi min barnebarn valgte en glitter pude, som han kunne lide. På vores vej ud, lige præcis 3 minutter senere, inklusive ekspeditionstid, spørger min barnebarn om han kan ændre sit valg til et andet legetøj. Denne legetøj koster 130 kr mindre. Jeg spørger Casper (ikke helt sikker på hans navn), som er i kassen, om jeg kan ændre valget og det indvier han i uden nogle yderligere info . Efter end expedition for anden gang , spørger han om, hvorvidt jeg gerne vil købe noget andet for beløbs forskellen eller have en kreditnota. Jeg svarer, at jeg gerne vil have forskellen tilbage i kontanter eller på mit kort. Casper peger på et tegn og siger, det er ikke muligt. Jeg er CHOCKED. Vi havde ikke engang forladt butikken !!!

I was in Humorshoppen because my grandchild chose a glitter pillow that he liked. On our Way out , being precisly 3 minutes later, including time of expedition, my grandchild asks if he can change his choice to another toy. This toy cost 130 Kr less. I ask Casper ( not quite sure of his name ) who is at the till, if I can change it, to which he agrees positively . On finishing the swop he asks wether I would like to buy something else for the difference or a credit nota. I reply that I would like the difference back in cash or on my card . Casper points to a sign, saying , that is not possible. I am CHOCKED. We had not even left the shop !!!

21 March 2019
Unprompted review
Show reviews in all languages. (65 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look