Hola Car Rentals Reviews 

1,008
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 474 reviews, reviewers overwhelmingly had a great experience with this company. Customers are very pleased with competitive pricing and the simplicity of the booking process, often noting that insurance is included. Reviewers frequently praise the team for excellent, responsive, and proactive support, particularly when handling rental complications. However, some people mentioned instances where charges were incorrectly applied by the actual rental provider, such as overcharging after returns. Also, a small portion of people felt issues arose with the booking validity for certain renters, and some reported having challenges with specific partner companies.

What people talk about most

Price

Reviewers mention positive feedback about price, highlighting competitive rates and inclusive insurance... See more

Booking process

People report positive experiences with the booking process, highlighting how simple, quick, and easy it is... See more

Service

Clients share positive opinions on service, highlighting incredible support, easy rental processes, and a... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that support teams are responsive and always... See more

Staff

Customers report highly positive experiences with staff, highlighting their supportive and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First of all the price you get from Hola is unmatchable. Secondly they are Amazing team and they do wonderful support. As a customer I've booked a car from SFO airport and I supposed to cancel in last... See more

Rated 5 out of 5 stars

Quick and convenient bookings with Hola for Miami airport car rentals. Best price as well. Avoid cheapest offsite vendors with hidden extra charges.

Rated 5 out of 5 stars

I rented a car through Hola in Seattle, I was unfortunate to hit a large pothole, which destroyed the side wall of the tyre and damaged the rim. The vehicle had to be towed, and a replacement vehicle... See more

Rated 5 out of 5 stars

I rented a car at Newark Airport (Hertz) through Hola Car Rental at a really great price, with all insurance included. I later had issues with Hertz, but Hola Car Rental helped me quickly and professi... See more


Company details

  1. Car Rental Agency

Written by the company

Hola Car Rentals is a leading American technology-driven car rental company, headquartered in Florida, with a global network of partners in over 100 countries. We offer a transparent and exceptional car rental experience by partnering with trusted rental agencies in the United States, including Alamo, National, Avis, Hertz, Dollar, Thrifty, and Budget. Our extensive fleet caters to all needs, from compact cars to luxury sedans. With services available across the United States, Hola Car Rentals has become synonymous with transparency, ensuring clients have all the information they need to make informed decisions and enjoy a seamless, stress-free car rental experience.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(1,008)

656 reviews in the last 12 months

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Rated 5 out of 5 stars

The price and service always hit!

I must say again that price is always right for car rental packages with Hola. I cannot say the same for the actual car company we pick up from. This recent rental from A**s, they made my swipe my card for incidentals on top of the Hola package, but they charged me at the end for daily tolls and for gas. I never went through tolls after I declined at the counter, and the car came back full. They charged nearly $200 for those as I returned the car to the airport. I immediately disputed with Hola the same day. I provided all the proof that was requested and then some. Miguel D went to bat for me immediately and over the course of a week battled with the rental company to get back my money in this deceptive cash grab. So the price, value and after service care was on point with Hola. I cannot overstate how much I appreciate Hola. I will always use them even if the rental car folks don't like it, they get my business start to finish and beyond.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Pleased so far

So far, Very good all inclusive pricing and clarity of benefits, this review is based on booking only at the moment. I will follow up when I collect the car on the day.

16 August 2026
Unprompted review
Rated 5 out of 5 stars

I had an absolutely fantastic…

I had an absolutely fantastic experience with Hola Car Rentals. From day one, the team was incredibly supportive and always willing to go the extra mile. The WhatsApp chat was always available and support team ready to help.
A special mention to Miguel D who was exceptionally helpful and took care of everything I asked for, including dealing with Hertz on my behalf. He made the whole process so much easier and was there to help from start to finish.
Amazing company, amazing service, and a truly outstanding work ethic. I honestly wish every rental company had the same level of care, support and professionalism.
Many thanks and I will highly recommend to anyone!!

14 August 2026
Unprompted review
Rated 5 out of 5 stars

We hired a 7 seater in Florida for 18…

We hired a 7 seater in Florida for 18 nights and searched around for the best deal. Hola Car Rentals were by far the cheapest. Our car was picked up at Tampa from Hertz. We had a small issue with liability insurance at pick up, however this was all clarified by Hola super quick. Their customer service is the best I’ve experienced in a long time. I will definitely be a returning customer. Thank you so much.

18 July 2026
Unprompted review
Rated 5 out of 5 stars

This is the third or fourth time I've…

This is the third or fourth time I've booked with Hola Rental Cars. This time I had an issue with a small non-specified additional charge that was added when I dropped off the car. I wrote to Hola asking for assistance and received a standard AI reply saying that Hola only covers refunds on double charges, etc. so I left it at that and planned to contact Avis (without much hope of getting an answer). Then after a couple of days I received an email from Hola customer service saying that they'd looked into the extra charge and could help me contest it. I was surprised but very pleased by their help, really going above and beyond what they had to. Thank you!

11 August 2026
Unprompted review

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