Hilltop Financial Planning Reviews 1,516

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 351 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and extensive knowledge, making interactions pleasant and informative. Many people highlight the exceptional service, noting that explanations are clear and detailed, and that advisors take the time to understand individual needs. Reviewers also appreciate the efficient and seamless user experience, with calls happening as scheduled and easy access to ongoing advice. The company's commitment to clear communication and a low-pressure approach is frequently mentioned, with customers feeling confident and well-informed about their financial decisions. People also value the consistent, good advice and the support provided in managing their finances effectively.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, knowledge, and... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the professional, friendly,... See more

Customer service

Users describe positive interactions with customer service, highlighting the knowledgeable and patient... See more

User experience

People report positive experiences with user experience. Customers consistently praise the clear, concise,... See more

Customer communications

Customers had positive experiences with contact. Reviewers consistently praise the proactive and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've only just given this team my pension to look after and I'm pretty impressed with their service so far. Calls happen exactly when the plan them, everything is explained in as much detail as you ne... See more

Rated 5 out of 5 stars

I am well informed of my options and they are clear and understanding with my pension. There is a portal for any questions i need to ask and cam see how my pension is doing at anytime i like.the fina... See more

Rated 5 out of 5 stars

I have been with Hilltop for over 3 years. They have given me consistently good advice and all their advisors are friendly and knowledgeable. I am a "cautious" investor (risk profile is 4 out of 10) b... See more

Rated 5 out of 5 stars

Had a great chat with George Tomlinson. He was very knowledgeable and informative and answered all my queries without hesitation. I came away with a load of new information and certainly put my mind... See more


Company details

  1. Pension Fund
  2. Financial Consultant
  3. Investment Service

Written by the company

At Hilltop Financial Planning, we understand the importance of planning for a secure and enjoyable future. With our comprehensive range of services, including pensions advice and smart investments, we strive to help you achieve your financial and retirement goals. Our team of experts is dedicated to providing you with a safe pair of hands to navigate the complex financial world. Whether you're a young professional looking to build wealth or closing in on retirement and seeking to make the most of your savings, we're here to guide you every step of the way. With years of experience and professional knowledge, we offer personalized advice, tailored to your specific needs and aspirations. We believe that financial planning is not just about numbers; it's about providing peace of mind and confidence in the future. Let us be your trusted partner on this journey toward financial success.

95% of clients would recommend us.

Written by the company

Start Taking Control Of Your Future..
We put our clients at the heart of everything we do, and we're proud to say that 95% of our clients* would recommend us to their friends and relatives. Start your free assessment today and see how we can help you achieve your retirement plans. *Client survey Aug'22

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

2 years on....

I've been with Hilltop for 2 years and though I'm not a risk taker my pension is growing over and above expectations (though no guarantees) due to Hilltops portfolio strategy.
They take the time to understand you, your lifestyle and what your expectations are for retirement and beyond.
Nothing is too much trouble and are always on hand to answer your questions. I would highly recommend Hilltop

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Great communication

Yearly review appointment on the phone this morning with Connor . Excellent results on my pension fund . Straightforward & clear communication. Friendly customer service.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Tom ..

Tom ... decent bloke, trustworthy advice given as is always the case.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Both Megan and Connor who I dealt with…

Both Megan and Connor who I dealt with were friendly and professional. They took time to answer any questions I had and gave a good explanation in answer to my queries. I have been very impressed with Hilltop Financial Planning during the year they have been my advisors.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Hilltop Financial Planning Review

Have used Hilltop Financial Planning for pension & advice. They have invested my pension fund in accordance with my wishes & keep me fully informed with half yearly & full yearly review. They also have an excellent portal that can be used for any questions. Very pleased with their services.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Professional friendly and efficient service.

I've only just given this team my pension to look after and I'm pretty impressed with their service so far. Calls happen exactly when the plan them, everything is explained in as much detail as you need and it's avery low pressure conversation. They've been professional, friendly and efficient throughout. Highly recommended.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Pension clarity and a good company

I am well informed of my options and they are clear and understanding with my pension. There is a portal for any questions i need to ask and cam see how my pension is doing at anytime i like.the financial side of their expertise i trust and this year my pension has grown a good amount especially in the economic turmoil we are in at the moment.
I would recommend them to anyone who needs a finacial advisor for their money,a good service indeed.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent and expert advice and service

Excellent service and advice. Everything is explained in simple terms during my annual review and any questions I asked were answered thoroughly and comprehensively. The review took just over an hour, I felt listened to and Tamara covered all the areas I needed. I have confidence in this company and all the staff that I have communicated with.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

We have had an excellent service from Hilltop

We have had an excellent service from Hilltop. They review our finances regularly and we have easy access to them for ongoing financial advice. The advisors are very knowledgeable and explain things simply to enable us to make our financial decisions.

Would highly recommend them to anyone needing investment advice. Thanks

28 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look