Hey Baby 4D Reviews 

2,284
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 404 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, welcoming, and professional, making them feel comfortable and at ease throughout their visits. Many people highlight the detailed explanations provided by sonographers, ensuring a reassuring and unhurried experience where everything is clearly communicated. The service is often described as excellent, with consumers appreciating the high-quality scans, amazing images, and special offerings like gender reveals. However, some customers also noted that sometimes the baby's position made it difficult to get clear images or determine gender, occasionally requiring a rescan. Despite this minor inconvenience, people generally appreciated the company's willingness to offer follow-up appointments, ensuring they ultimately received the desired results and a successful outcome.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

User experience

Clients share positive opinions on user experience, with many describing it as memorable, special, and... See more

Service

Consumers find service to be positive, with many reviewers describing their experiences as outstanding and... See more

Product

Customers consistently note positive experiences with the product, particularly praising the 3D/4D baby scans... See more

Location

Customers had positive experiences with location, finding several branches to be lovely places to visit and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a really lovely experience here for our 3D scan. The initial scan didn’t go as planned and the sonographer couldn’t get clear photos, so we were given another appointment to come back a few we... See more

Rated 5 out of 5 stars

What a gorgeous and unforgettable moment. Right from the lovely and welcoming women at the front desk down to the sonographer who spoke all the way through the scan, telling me and my partner about... See more

Rated 5 out of 5 stars

We attended the Hayes branch. We had a wonderful experience at the clinic. The lady on reception and the sonographer who conducted our scan (I believe her name was Goldie) were both absolutely... See more

Company replied

Rated 5 out of 5 stars

Booked a gender and wellbeing scan in order for our daughter to come to a scan appointment as she wanted to see the baby. The staff at Hey Baby were fantastic, really accommodating for the whole famil... See more

Company replied


Company details

  1. Pregnancy Care Center
  2. Maternity Store

Written by the company

The official Hey Baby 4D ultrasound clinic review profile. Hey Baby 4D provide private ultrasound services to expectant parents throughout pregnancy, including reassurance scans, gender scans, 4D scans and NIPT services. Our clinics only hire qualified and experienced sonographers to ensure the safety of you and your baby at all times. With our exclusive gender reveal lighting, lovely merchandise and simple online booking system, you can be sure of a professional and supportive experience with us. Hey Baby 4D has clinics all over the country. Follow the link on our profile page to find your nearest clinic.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.9

All reviews

(2,284)

379 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The most incredible experience ever

The most incredible experience ever, they got the most perfect pictures and the best sound of baby’s heartbeat! We didn’t want to know the gender so they managed to keep it hidden from us which was a relief and answered so many questions and let us know loads of information! Thank you!

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend Hey Baby 4D

I highly recommend Hey Baby 4D! The entire team was incredibly professional, welcoming, and friendly, making the experience truly special from start to finish. We had a wonderful experience, and the package was excellent value for money with everything that was included. We were so pleased with every aspect of our visit and would definitely return again. Thank you for making it such a memorable experience!

2 August 2026
Unprompted review
Rated 5 out of 5 stars

Such nice staff

Such nice staff. The sonographer is very professional, knowledgeable and super lovely! It’s ran very well and very reasonably priced.

2 August 2026
Unprompted review
Rated 5 out of 5 stars

I went to the hey baby hayes branch a…

I went to the hey baby hayes branch a bunch of times during my first pregnancy, from 6 weeks all the way to 32 weeks. I had tons of scans, and every appointment was awesome. The staff were so nice and super helpful. The sonographer even explained everything in detail. Now I'm pregnant again, and there was no question I'd go back. I'll get lots of scans again since the NHS only gives you two. I'm so glad there's a good clinic close by.

1 August 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

We had a fantastic experience at Hayes 4D Baby Scan. From start to finish, everything was professional, welcoming, and efficient. Quincy, our sonographer, was excellent, she was friendly, knowledgeable, and took the time to explain every step of the scan, making us feel completely at ease throughout.

The images were amazing, and the turnaround time for receiving everything was incredibly fast, which was a lovely bonus. We couldn't be happier with the service and would highly recommend Hayes 4D Baby Scan to any expectant parents looking for a special and reassuring experience.

1 August 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful 3D Scan Experience

Had a really lovely experience here for our 3D scan. The initial scan didn’t go as planned and the sonographer couldn’t get clear photos, so we were given another appointment to come back a few weeks later. Both times, the staff were so friendly and the sonographer was brilliant — they took their time and made sure we saw everything we wanted to see.

It was such a reassuring experience, and we left feeling very excited. The prices were really reasonable compared to other places we looked at too.

Would definitely recommend to anyone looking for a 3D baby scan to get a sneak peek of their little one. Thank you!

26 July 2026
Unprompted review
Rated 5 out of 5 stars

100 percent recommend

All staff at the clinic were polite, friendly and respectful! The male who completed the ultrasound was empathetic, knowledgeable and reassured me when answering my questions. Thank you.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant from start to finish

Brilliant from start to finish. Staff are warm and welcoming. Sonographer was great in explaining every detail. Very friendly. Staff on recpetion also friendly and approachable. Highly recommend

19 July 2026
Unprompted review
Rated 5 out of 5 stars

What a lovely experience from start to…

What a lovely experience from start to finish the lady at the front was lovely and welcoming the sonographer was lovely the whole experience was amazing would definitely recommend

18 July 2026
Unprompted review

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