For years I always book through Carjet and always book a Green Motion car. Their customer service is always great. I was disappointed this time in their definition of a mid size automatic car. If that... See more
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Location
Switch locationSecure Airparks,, 100 Ingliston Rd,, Ingliston,, EH28 8AU Edinburgh, GB
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Friendly and good customer service. Vehicle was very good and economical. However the location of the office at Edinburgh Airport is hard to find at Secure Parks, and it would be helpful if it was loc... See more
Company replied
I would give no stars. Similar issue to others, you need to read every term and condition as they will refuse to release a hire car if you fail to comply. And although they don’t remind you that you n... See more
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Great customer service and efficient workings prior to and after car hire.Only issue was that the parking lot was a bus ride away from airport.
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Company details
Written by the company
Green Motion Edinburgh Airport provides car hire for travellers using Edinburgh Airport (EDI), with the desk based within the Secure Airparks site at 100 Ingliston Rd, Ingliston, Edinburgh EH28 8AU. From arrivals, head to the coach park near the multi-storey car park, opposite the Tram Station, following signs to the Tram Station and then the covered walkway. Wait at stand 10 and tell the driver you are a Green Motion customer; a complimentary shuttle runs to Bus Stop 2 at Secure Airparks Car Park, where the Green Motion desk is located. Desk opening hours (local time): every day 07:00–22:00, including public holidays.
Why rent with Green Motion
Written by the company
- Cars and vans for every trip
- From city cars to 7-seaters and commercial vans, with lower-emission and electric models at many locations.
- Know what you need before you go
- You'll need a credit card in the main driver's name for the deposit, plus your driving licence. The deposit amount and accepted cards are shown before you pay.
- No surprises at the counter
- Optional cover and extras are listed at booking, so you can compare what's included before you reach the counter.
Something not right with your rental?
Our customer care team will look into it personally
If your rental didn't go the way it should have, we want to put it right. Email our customer care team at ics@cs.greenmotion.com and include:
• your booking reference
• the location you rented from
• a short summary of what happened, plus any photos or receipts
This lets our head office team review your rental record with the branch straight away, rather than coming back to you with questions. Deposit, charge and damage queries are all handled by the same team.
Thank you for telling us. Every review on this page is read, and your feedback goes back to the branch team so we can keep improving.
Contact info
Secure Airparks,, 100 Ingliston Rd,, Ingliston,, EH28 8AU, Edinburgh, United Kingdom
- 0131 2850600
10% off when you book direct
4.3
Excellent
40 reviews
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Reply from Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Hi Marian,
Thank you for your five-star review.
We are thrilled that you received good service from our Green Motion team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Great customer service
Great customer service and efficient workings prior to and after car hire.Only issue was that the parking lot was a bus ride away from airport.
5 August 2026
Reply from Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Hi Andrew Kramer,
Thank you for your five-star review. We are delighted to hear that you experienced great customer service and smooth processing throughout your car rental. We also appreciate your feedback regarding the distance between the terminal and our vehicle lot. We understand that taking a shuttle transfer can be an added step to your journey and we truly value your patience. We hope to welcome you back again soon.
Kind regards,
Green Motion International.
Reply from Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Hi Pauline Simpson,
We thank you for your five-star review. We are delighted that you found the car which you received for your rental with Green Motion to be nice. We sincerely apologize for the long wait time you experienced when picking up your vehicle, as we aim to provide a much faster service. We are taking steps to improve our handoff process to ensure quicker pickups in the future.
Kind regards,
Green Motion International.
Reply from Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Thank you for the recommendation. We’re pleased the team was so helpful.
Great service from the beginning to the…
Great service from the beginning to the end . Staff and car were the best . Great price too
15 October 2026
Reply from Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Thank you for your review. It is lovely to hear that the team, car and price all worked well for you from start to finish in Edinburgh.
Reply from Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Thank you for your review. We’re pleased the Edinburgh Airport team was friendly and efficient.
Pleasure to deal with
Pleasure to deal with. Staff member we deal with was exceptional !
Easy to get out and back to Rental area.
As for price..wow!
Second time using Greenmotion, won`t be the last.
13 October 2026
Reply from Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Thank you for returning to us and for your review. We’re glad the team member made the experience exceptional, the rental area was easy to access and the price worked well for you.
Car rental
The car rental worked out very well, the person at the drop off was very polite & friendly!
19 September 2026
Reply from Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Thank you for your review. We’re pleased the Edinburgh rental went well and that our colleague at drop-off was polite and friendly.
Reply from Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Thank you for your review. We’re pleased you had a great rental experience in Edinburgh.
Reply from Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Thank you for your review. We’re glad you found the Edinburgh car good quality, the explanations clear and the cost reasonable.
Reply from Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Thank you for your review. We are glad booking and online check-in were easy, and that the Edinburgh reception team looked after you well.
All was great.
14 October 2026
Reply from Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Thank you for your review. We are pleased everything went well with your Edinburgh rental.
For years I always book through Carjet…
For years I always book through Carjet and always book a Green Motion car. Their customer service is always great. I was disappointed this time in their definition of a mid size automatic car. If that was mid size Toyota Yaris I wouldn’t like to see a smaller car. It was the most uncomfortable car to drive. Comparison to a four wheeler wheel barrow. Very disappointing
12 October 2026
Reply from Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Thank you for returning to Green Motion over the years and for recognising the customer service. We understand why this booking disappointed you: the Yaris did not match what you expected from a midsize automatic and you found it uncomfortable to drive. If you would like the booked category compared with the car supplied, please send your Carjet confirmation and rental reference privately to ics@cs.greenmotion.com so customer services can review them.
It was quick and easy to pick up and…
It was quick and easy to pick up and drop off the car.
The car was in top condition and the staff are very friendly.
All in all excellent service 👌
13 October 2026
Reply from Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Thank you for your review. We’re glad collection and return in Edinburgh were quick and easy, the car was in top condition and the team was friendly.
Good service
Overall hiring process was very smooth. Car provided was in a very good condition.
13 October 2026
Reply from Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Thank you for your review. We’re glad the Edinburgh hiring process was smooth and the car was in very good condition.
Excelente.
13 October 2026
Reply from Green Motion Car and Van Rental - Green Motion Edinburgh Airport
¡Muchas gracias por su reseña! Nos alegra que su experiencia en Edimburgo haya sido excelente.
Very helpful and friendly!
12 October 2026
Reply from Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Thank you for your review. We’re glad our Edinburgh team was helpful and friendly.
Smooth process
Checking in and out was a smooth process with a friendly agent. The car was great and very economical.
15 September 2026
Reply from Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Thank you for your review. We’re glad check-in and return at Edinburgh were smooth, the agent was friendly, and the car was economical to drive.
Friendly and good customer service
Friendly and good customer service. Vehicle was very good and economical. However the location of the office at Edinburgh Airport is hard to find at Secure Parks, and it would be helpful if it was located in the main car rental centre, nearer the hotels.
2 October 2026
Reply from Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Thank you for your balanced review. We’re glad the team was friendly and the vehicle was good and economical. We’re sorry the Secure Parks office at Edinburgh Airport was hard to find; your suggestion about clearer access near the main rental centre is useful feedback.
Green motion has become my favourite…
Green motion has become my favourite car rental: their delivery and return process is quick and smooth, staff are friendly and sociable, the rental prices are very reasonable, often you are given an upgrade at no extra charge ( on more than one occasion I was given an automatic instead of a manual car and a bigger car than I had booked) ; the location is actually in one of the airport car parks which means a few minutes on the shuttle.
10 October 2026
Reply from Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Thank you for choosing Green Motion repeatedly. We’re glad the Edinburgh pickup and return process is quick, the team is friendly, the prices suit you, and you have appreciated the occasional complimentary upgrades.
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