GrabBars.com Reviews 1,224

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the superior craftsmanship, sturdy feel, and attractive appearance of the grab bars. Many people found the website user-friendly, making the ordering process easy and efficient. The delivery service is frequently mentioned as exceptionally fast, with items arriving promptly and well-packaged, often exceeding expectations for standard shipping. However, some customers were dissatisfied with the return policy, describing it as difficult or effectively useless, especially when products did not meet their expectations regarding appearance or description. A few people also reported issues with packaging, noting that some items arrived without adequate protection or were crammed into boxes, leading to minor damage.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the excellent... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the quick and... See more

Quality

Consumers consistently express high satisfaction with product quality. Many reviewers praise the items as... See more

Order

Customers had positive experiences with order. Reviewers consistently praise the ease of ordering, with many... See more

Website

Reviewers mention positive feedback about the website. Customers found the website easy to use and navigate,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Such an easy and satisfying experience in purchasing grab bars from GrabBars.com. Instead of scrolling through lists and lists of grab bars on a popular 'smile' big company site and being frustrated,... See more

Company replied

Rated 5 out of 5 stars

I highly recommend grabbars.com for their product selection, product information, placement guides, informative installation guides, and helpful customer service. Pricing is competitive too, even wh... See more

Company replied

Rated 5 out of 5 stars

My wife was coming home from the rehab hospital. The therapists said we needed a horizontal grab bar in the shower at home. The grab bar was ordered from Grabbars.com, shipped, received and now we... See more

Company replied

Rated 5 out of 5 stars

We updated our bathroom and decided to install ADA compliant grab bars. Found GrabBars.com online. Great selection and ordered easily. Package arrived two days later, using standard delivery. Durin... See more

Company replied


Company details

  1. Bathroom Supply Store

Written by the company

GrabBars.com is the the internet's #1 destination for grab bars for showers, bathtubs, toilets, and more! Our bathroom grab bars come in a wide selection of colors, styles, shapes, and lengths. Searching for a specific designer grab bar? Rest assured, we have it. All grab bar orders ship within 24 hours!


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Customer service along with product…

Customer service along with product quality are the most important aspects of a successful company in my opinion. That said, I found your company demonstrated both and more. When I called your company about an error I made in the order I placed, I talked to a real person not a machine. She was most helpful, polite, and anxious to make certain I ordered exactly what I wanted to my complete satisfaction. On top of all that, the product arrived within two days. Great work. I will purchase from this company again and tell others about my experience.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

I have used Grabbars.com on multiple…

I have used Grabbars.com on multiple occasions mostly for bathroom bars. Their options, ease of ordering and quick delivery is why I keep going back to them. If you have never used them before but plan to I am confident you will not be disappointed.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Grab Bars

Website easy to use. Excellent assortment of products. Very fair prices.

2 April 2026
Unprompted review
Rated 1 out of 5 stars

Buyer beware!

Ordered some grab bars in the wrong size. Had to return, pay 20% restocking fee and return shipping fees. I get it. Some of the parts returned were dented (not sure why when the website claims "supports up to 500 pounds". I was notified that the items are deemed "non-refundable". But they will ship them back to me for yet another $10 fee. Not!
Moral of the story - Just be very careful if you place an order.

29 March 2026
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

Thank you for your feedback. We understand how frustrating this situation must be and appreciate you sharing your experience.

We strive to be transparent with our return policy.

The bars you returned had damage to their flanges as noted & pictured in the email we sent you. As they are not able to be returned to inventory we offered to ship them back to you at a reduce rate. If there’s anything further we can do to assist, please don’t hesitate to reach out.

Jayme
Operations Manager
704-800-4629

Rated 5 out of 5 stars

Great company to do business with

Great company to do business with. I have ordered the wave grab bars for two homes. I didn't want grab bars that looks commercial. They look very nice.

20 March 2026
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

Thank you for your review. We are glad you found an option that fits your style and needs.

Jayme
Operations Manager
704-800-4629

Rated 5 out of 5 stars

Quick Service/great customer service

I ordered an incorrect grab bar and they fixed the problem in no time. Shipping and delivery was super fast as well for the bar I did order correctly.

21 March 2026
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

Thank you for sharing your review! We’re glad we could quickly resolve the issue and get everything to you without delay.

Jayme
Operations Manager
704-800-4629

Rated 5 out of 5 stars

I am very pleased that I found this… Lee G.

I am very pleased that I found this website when searching for items to maintain my bathroom safety and usefulness. The grab bar I purchased is perfect, mounted quickly and easily, and looks great. I doubt I can budge it from its wall mounting. I am a very pleased customer and have easily, and reasonably, added a level of safety to my bathroom. Thanks for a great item and equally great customer service. Lee - Leonard Garigliano, 3/38/26

28 March 2026
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

We’re glad everything met your expectations and your are happy with your grab bar. Thank you for your kind review!

Jayme
Operations Manager
704-800-4629

Rated 5 out of 5 stars

Purchasing on line with Grabbar was EASY.com…

Purchasing on line with Grabbars.com was seamless and easy. I would highly recommend doing so. This is around the 4th project Ive ordered for.

26 March 2026
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

Thank you, we truly appreciate your continued trust and support across your projects.

Jayme
Operations Manager
704-800-4629

Rated 5 out of 5 stars

What I was hoping for and more!

Was having a hard time finding the size and color of grab bars we needed. We had no problem finding them at GrabBars.com. I couldn't believe, ordered them on a Friday afternoon and they were delivered Monday morning. Didn't pay for extra shipping and live in the Midwest, which isn't close. They were all and more than expected. They are great quality and very well made and look great. So glad we found them.

25 March 2026
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

Thank you for sharing your review. We’re glad you found exactly what you needed and that everything exceeded your expectations. We appreciate you choosing us and are happy we could deliver a great experience.

Jayme
Operations Manager
704-800-4629

Rated 5 out of 5 stars

Great Experience

The web site is easy to use and the descriptions are great! You know what you are buying. The grab bar was received when promised and it is very well made. Appreciate the quality!

24 March 2026
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

We’re glad the information made it easy to make your choices and that everything met your expectations. We appreciate your review!

Jayme
Operations Manager
704-800-4629

Rated 5 out of 5 stars

Excellent experience with online ordering!

Very clear website, easy ordering, quick delivery as expected! The items look well-made and we look forward to installing them.

25 March 2026
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

Thank you! We’re glad the process was smooth and that everything arrived as expected. We hope installation goes just as easily!

Jayme
Operations Manager
704-800-4629

Rated 5 out of 5 stars

GrabBars is great

GrabBars is great - wonderful selection, easy to navigate website, great products and detailed descriptions, quick shipping! Glad I found it!

15 March 2026
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

Thank you! We’re glad you found us and had a great experience from start to finish.

Jayme
Operations Manager
704-800-4629

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