I messaged them at 2 AM expecting a reply next day. Got a response in 20 minutes. Support never sleeps apparently.
Company replied
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Review summary
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The service effectively cuts your costs as you join shated family plans and so far customer srrvice has been quick anf helpful if a billing took a moment to get prpcessed.
Company replied
Even though i had some problems from the beggining now it looks like everything works fine. Because support works very well. I like the idea that u can save money with sharing nice idea.
Company replied
I’ve been using Gamsgo for years to subscribe to Disney+, and it’s always been a great experience. The customer support is excellent. they respond quickly, are friendly and always manage to solve a... See more
Company replied
Company details
Written by the company
Gamsgo provides intelligent, efficient account sharing services to users around the world.We have the best user experience, smooth interface, simple purchase and renewal process.Gamsgo has built its reputation on competitive pricing, simple steps, and high quality, reliable customer service.
Contact info
Broadway Street, 19-42, 80302, Boulder, Colorado, United States
- support@gamsgo.com
- gamsgo.com
3.7
Average
19K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 month
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service good
31 August 2026
Reply from GamsGo
Thank you for your feedback! We’re glad you’re satisfied with our service. Wishing you a smooth and enjoyable experience with GamsGo.
GamsGo Customer Service Team
Terrible
For some reason the youtube premium expired 6 month in advance, and they couldnt even refund me the entire price, but offered other subscription that i dont want.
terrible experience and thats the second time that something like this occours.
3 March 2026
Unprompted review
Reply from GamsGo
Hello, I am the customer service manager at GamsGo. We have noted your report that your YouTube Premium subscription expired six months earlier than expected, as well as your concerns about the refund amount and the alternative subscription offered, which you did not want. We have also noted that you experienced a similar issue for the second time.
To help us review your order and the service status, please contact us at assistance@gamsgo.com and include your order number, the product page, proof of payment, a screenshot showing the unexpected expiration, the refund-related communication, and any relevant records from the previous incident. For account security, please do not share your password or verification codes. We will review the information provided and help move your case forward.
Thank you for sharing your feedback.
GamsGo Customer Service Team
Reply from GamsGo
Thank you for your feedback! We’re glad you find GamsGo affordable and easy to use. Wishing you a smooth and enjoyable experience with our services.
GamsGo Customer Service Team
good customer service
The customer service is pretty quick and the agent Arthur solved my confusion, the only issue is I didnt know it takes a couple days for the subscription to work and hence I cant use it on my project the day after tomorrow which is kinda underwhelming. But overall the customer support is quick and agent Arthur did a good job on helping me.
6 September 2026
Reply from GamsGo
Thank you for sharing your honest feedback. We’re glad Arthur was able to clarify your questions and assist you promptly. We’re sorry the activation timeline did not meet your project needs, and we’ll continue working to make the process and expectations clearer. We truly appreciate your understanding.
GamsGo Customer Service Team
scaaaaamers
6 September 2026
Unprompted review
Reply from GamsGo
Dear Customer,
Thank you for your feedback. We sincerely apologize that our service fell short of your expectations.
To ensure your issue is handled professionally and efficiently, please contact us via the following official email address:
Official Email: Assistance@gamsgo.com
Please include the following details in your email:
[Service Feedback]
Account ID/Username
Description of the issue and when it occurred
Relevant supporting documentation (if applicable)
Our technical team will respond to your request and provide a solution within one business day.
Thank you for your understanding and cooperation.
Gamsgo Customer Service Department
Superb support!
5 September 2026
Reply from GamsGo
Thank you for your wonderful feedback! We’re delighted that you’re satisfied with our support. Wishing you a smooth and enjoyable experience with GamsGo!
GamsGo Customer Service Team
Great experience
5 September 2026
Reply from GamsGo
Thank you for sharing your experience! We’re delighted that you had such a positive time with GamsGo. Wishing you continued satisfaction with our services!
GamsGo Customer Service Team
Great service
5 September 2026
Reply from GamsGo
Thank you for your kind feedback! We’re delighted that you’re satisfied with our service. Wishing you a smooth and enjoyable experience with GamsGo!
GamsGo Customer Service Team
Total Scam: GamsGo protects fraudulent sellers and bans honest customers! (Error 1014)
This platform is an absolute joke. I had a dispute with a fraudulent seller who was caught red-handed selling 1-month FREE TRIALS (which cost them $0) disguised and sold as 3-month premium subscriptions. Instead of banning this blatant scammer, what did GamsGo do? They protected the thief and punished me for defending my rights.
To silence me, they placed a fake security restriction (Error Code 1014) on my account, freezing my access and stealing the remaining credit balance left in my wallet. They are literally hosting scammers, taking cuts from fraudulent profits, and blocking honest customers who call them out. This is a scandalous, illegal, and highly unprofessional exit-scam strategy. Avoid GamsGo at all costs unless you want your money stolen and your account banned for complaining!
EDIT / REPLY TO GAMSGO:
Your response is a complete lie and an official admission of fraud. You literally just admitted that your sellers are taking customers' money for a 3-month premium plan but delivering a $0 1-month "Free Trial" instead. No automatic paid switch will happen because these sellers use empty virtual cards that Google will automatically reject on month 2.
Furthermore, you claim my wallet points were spent, but you are intentionally hiding the fact that your Error Code 1014 is a manual account freeze. You completely restricted my profile access just to silence me and stop me from reporting this scam to your support channel. Stop lying to the public, lift the Code 1014 restriction, and stop protecting fraudulent merchants!
3 September 2026
Unprompted review
Reply from GamsGo
Thank you for your feedback.
We have looked into the issue you raised.
The "free membership plan" provided by the seller was obtained because they participated in a YouTube promotion. Once the one-month free trial ends, YouTube will automatically switch to the paid membership plan; you will not incur any financial loss.
During the chat, you did not heed our explanation and instead immediately accused us of being "scammers." We have explained how the system works: the points in your wallet were spent on your own purchases, and GamsGo did not deduct them.
If you have further questions, please contact us at Assistance@GamsGo.com.
Reply from GamsGo
Merci beaucoup pour votre retour ! Nous sommes ravis que vous soyez satisfait de notre service client. Nous vous souhaitons une excellente expérience avec GamsGo !
L’équipe du service client GamsGo
Reply from GamsGo
Thank you for your kind review! We’re delighted that you’re happy with our service. Wishing you a smooth and enjoyable experience with GamsGo!
GamsGo Customer Service Team
Gamsgo è assolutamente insuperabile
Gamsgo è assolutamente insuperabile, economico, efficiente e immediato, perfetto!
4 September 2026
Unprompted review
Reply from GamsGo
Grazie di cuore per la sua splendida recensione! Siamo felicissimi che trovi GamsGo conveniente, efficiente e immediato. La sua soddisfazione significa molto per noi. Le auguriamo un’esperienza sempre perfetta!
Team del Servizio Clienti GamsGo
Worth it.
Easy, straitghforward, no hiden fees and always deliver.
Been a client for a long long time now.
Recommended
4 September 2025
Unprompted review
Reply from GamsGo
Thank you for being a long-time customer and for your recommendation! We’re glad you appreciate our straightforward service and reliable delivery. Your continued trust means a lot to us, and we look forward to serving you for many more years.
GamsGo Customer Service Team
Reply from GamsGo
Thank you for your kind feedback! We’re delighted that you’re satisfied with our services. Wishing you a smooth and enjoyable experience with GamsGo!
GamsGo Customer Service Team
The service is so good when you have a…
The service is so good when you have a problem they help you in more or less time but they resolve the problems
4 September 2026
Reply from GamsGo
Thank you for sharing your experience! We’re glad that our team has been able to help and resolve your issues whenever needed. We truly appreciate your patience and wish you continued satisfaction with GamsGo.
GamsGo Customer Service Team
There is no better option out there…
There is no better option out there that I have found. Faster than I expect and worth the money
3 September 2026
Unprompted review
Reply from GamsGo
Thank you for your wonderful feedback! We’re delighted that our service exceeded your expectations and offered great value for money. Your trust means a lot to us, and we wish you continued satisfaction with GamsGo.
GamsGo Customer Service Team
It's great.
4 September 2026
Unprompted review
Reply from GamsGo
Thank you for your kind feedback! We’re delighted that you’re enjoying your experience with GamsGo. Wishing you continued satisfaction with our services.
GamsGo Customer Service Team
First and last experience
First and last experience. Account purchased, seller never delivered the activation code to access. Unexisting Customer service... no help provided. Complete Waist of time and money.
3 September 2026
Unprompted review
Reply from GamsGo
Hello, I am the customer service manager at GamsGo. We have noted your report that the seller did not provide the activation code required to access the purchased account, leaving you unable to use the service and without effective customer support.
As this order involved a third-party seller, please keep the relevant communication records with the seller. To help us review the matter, contact us at assistance@gamsgo.com and include your order number, the product page, proof of payment, evidence that the activation code was not received, and the communication with the seller. For account security, please do not share your password or verification codes. We will review the information provided and help move your case forward.
Thank you for sharing your feedback.
GamsGo Customer Service Team
Reply from GamsGo
Thank you so much for your kind words! We’re delighted that you’re satisfied with our service. Wishing you a smooth and enjoyable experience with GamsGo!
GamsGo Customer Service Team
Extremely Disappointing Experience with GamsGo
Extremely Disappointing Experience with GamsGo
I have been both a GamsGo customer and an Affiliate/Partner Publisher. I invested a lot of time and effort creating content, promoting their brand to my friends, followers, and community, and referring customers to GamsGo. I successfully introduced many customers to their services and helped generate revenue for the company.
However, GamsGo suddenly locked my affiliate account without giving me enough time to respond or explain my side. When I tried to contact their support team, I received no meaningful response.
As both a customer and partner, I find this attitude extremely disappointing. After all the customers and revenue I helped bring to GamsGo, I cannot understand why they would suddenly treat a partner this way. It makes me wonder whether they simply do not want to pay the commissions owed to their partners.
If a company treats its customers and partners this way, it is difficult to build long-term trust and a sustainable business.
I want to warn both publishers considering becoming GamsGo partners and customers considering using their services: please think carefully before making your decision. Based on my personal experience, you may also end up facing a similar frustrating situation.
I believe that if GamsGo continues treating customers and partners with this kind of attitude, they may receive many more one-star reviews in the future.
I sincerely hope GamsGo will improve its attitude toward customers and partners and provide a more professional, transparent, and respectful support experience.
1 star based on my personal experience.
1 September 2026
Unprompted review
Reply from GamsGo
Dear Customer,
Thank you for your feedback. We sincerely apologize that your service experience did not meet your expectations.
To ensure your issue is handled professionally and efficiently, please contact us via the following official email address:
Official Email: Assistance@gamsgo.com
Please include the following details in your email:
[Service Feedback]
Account ID/Username
Description of the issue and when it occurred
Relevant supporting documentation (if applicable)
Our technical team will respond to your request and provide a solution within one business day.
Thank you for your understanding and cooperation.
Gamsgo Customer Service Department
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