Great customer service - the phone calls to keep me updated about what was happening with my car and the repair were really helpful and a stand out feature from this company. Even when there were del... See more
Company replied
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Great customer service - the phone calls to keep me updated about what was happening with my car and the repair were really helpful and a stand out feature from this company. Even when there were del... See more
Company replied
Following what was a traumatic experience with my new car, which was hit by another just days after delivery, repair was arranged by my insurance company with Fix Auto. Throughout the whole process I... See more
Company replied
We were expecting to be without our car for quite some time having been told that delays in getting the necessary parts might occur. So we were pleasantly surprised to get it back three days after Fi... See more
Company replied
I had a great experience with Fix Auto Matlock. My car had been repaired according to the high standards. Massive THANK YOU 🙏 to all hard working team who took care of my “baby” (my car) and Kerry s... See more
Company replied
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
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Lant Lane, Tansley, DE4 5FW, Matlock, Derbyshire, United Kingdom
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The company was local, friendly and effecient. Kept me up to date with how work was progressing and completed on time.what more could you expect!

Reply from Fix Auto UK - Fix Auto Matlock
We have used Lant Lane Ltd/Fix Auto on a number of occasions over the years for both accident repairs and paint rectification issues on a variety of vehicles. They have always been very easy to deal with and the end results have never been disappointing.

Reply from Fix Auto UK - Fix Auto Matlock
Fix auto I’ve had a very good experience with this company this is the second time my vehicle has been in and they’ve messaged me to let me know what’s happening very polite very good experience with them would recommend these people to anyone

Reply from Fix Auto UK - Fix Auto Matlock

Reply from Fix Auto UK - Fix Auto Matlock
We were expecting to be without our car for quite some time having been told that delays in getting the necessary parts might occur. So we were pleasantly surprised to get it back three days after Fix Auto had collected it. Throughout the process, Fix Auto were courteous and helpful and we could not fault them.

Reply from Fix Auto UK - Fix Auto Matlock
All round professional friendly service. Picked car up from home, carried out works, and delivered back to me ahead of anticipated time keeping me up to date whole way through.

Reply from Fix Auto UK - Fix Auto Matlock
Great service always polite, kept up to date with repair.

Reply from Fix Auto UK - Fix Auto Matlock
Customer Servuice ia brilliant and the work done on my Car was amazing
Thank you all

Reply from Fix Auto UK - Fix Auto Matlock
Amazing service,
I was constantly updated on the progress of the repair, my car was returned in great condition inside and out. Would definitely recommend.

Reply from Fix Auto UK - Fix Auto Matlock
Considerate, friendly, understanding. A good job done with clear information and updating. Thank you to all.

Reply from Fix Auto UK - Fix Auto Matlock
They were amazing. The car has been fixed perfectly. The best bit about Fix auto Matlock is the staff. Everyone was so kind and professional, a special thank you to Malcolm . Thank you all for your kindness .

Reply from Fix Auto UK - Fix Auto Matlock
Kept me in the loop with all updates, friendly on the phone and in person when returning my car

Reply from Fix Auto UK - Fix Auto Matlock
Fast, easy very polite and helpful staff. The whole experience was made quite pleasant.

Reply from Fix Auto UK - Fix Auto Matlock
This garage has been amazing to keep me in regular contact regarding the repairs and part orders being made. I actually got my car back sooner than expected but couldn't receive earlier due to myself not being in town so they held onto it a few days longer. Amazing service and car looks brand new from it's RTC.

Reply from Fix Auto UK - Fix Auto Matlock
Absolutely first class from start to finish. Everyone in the team seems committed to excellent customer service and my repair was completed to the highest possible standard.
Communication was proactive and just the right amount to keep me informed. Highly recommended.

Reply from Fix Auto UK - Fix Auto Matlock
They did a great job on repairing our car. They collected the car from us and brought it back. Everyone is very friendly and everything is explained to you. I am very happy to recommend them.

Reply from Fix Auto UK - Fix Auto Matlock
This company was 100% from start to finish, the retrieval of my car to returning it, kept me informed through out the repair work, absolutely spot on, wishing you all a very happy Christmas 🎅,and all the best for the new year,

Reply from Fix Auto UK - Fix Auto Matlock
Service was great from start to finish. Everything well explained and staff very helpful .
Repairs were done in the time given and everything was perfect.
Highly recommend.

Reply from Fix Auto UK - Fix Auto Matlock
Communication was good. Work was completed within the estimated time. The finish was good.

Reply from Fix Auto UK - Fix Auto Matlock
After my first accident with significant damage/ a non-drivable vehicle, I wasn’t really sure what to expect or how the process worked…
The guys at FixAuto explained everything clearly keeping me reassured.
They collected my car quickly, then kept me updated with regular calls and messages through the whole process from recovery arrangements, receiving and assessing the vehicle, ordering parts, repairs and completion dates, and finally returning the car to me.
I knew what was going on and when, and they’re super helpful & friendly on the phone.
When my car was returned it was looking and driving like brand new.
Very happy!

Reply from Fix Auto UK - Fix Auto Matlock
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