What a magnificent job was done on my car, total expert advice from the office girls especially Aria, to manager Paul. I would like to thank you all for your hard work in putting my car back together... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
What a magnificent job was done on my car, total expert advice from the office girls especially Aria, to manager Paul. I would like to thank you all for your hard work in putting my car back together... See more
Company replied
From Louise on the phone, Nick who came out to initially look at the car to the gentleman who helped me empty my hire car into my own car all professional, the workman ship so far looks great however... See more
Company replied
Fix Auto Ayr is an effective and friendly car repairer. I have had the same good experience twice in the last couple of months. Although I hope to avoid seeing them again in the near future. 1 star... See more
Company replied
My car was repaired by Fix Auto via my insurance following it being hit by another vehicle. From initial contact until pick up found staff to be friendly and efficient. Decent courtesy car. Kept updat... See more
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

Unit 18/20, 16 York Street, KA8 8AN, Ayr, Ayrshire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
From start to finish the staff were great. My car was collected from my home and returned when the repairs were completed. Door to Door service for me is a blessing as i am disabled. The paintwork and alloy repairs were flawless, now my Mini Cooper looks fab again. Thanks Guys. x x

Reply from Fix Auto UK - Fix Auto Ayr
The staff were extremely helpful and kept me informed of the progress of the repairs throughout.The repairs were carried out to a high standard and I am completely satisfied. The car was ready ahead of schedule.

Reply from Fix Auto UK - Fix Auto Ayr

Reply from Fix Auto UK - Fix Auto Ayr
Absolutely brilliant from start to finish
Communication excellent always updated where repair is at
5*****

Reply from Fix Auto UK - Fix Auto Ayr
Overall a very positive experience. The repair maybe took a little linger to complete than I would have expected, and It would have been nice to have received a couple more personal update calls along the way.

Reply from Fix Auto UK - Fix Auto Ayr

Reply from Fix Auto UK - Fix Auto Ayr
The staff were very helpful and got the job done I didn’t take a courtesy car as I was told it would be picked up and delivered back which never happened.

Reply from Fix Auto UK - Fix Auto Ayr
Very helpful and efficient service. They go the extra mile to please.

Reply from Fix Auto UK - Fix Auto Ayr
This team is amazing. They been so nice an polite with myself. They keep me up to date regarding the repair as well they give me a replacement car for the all period. The work immaculate couldn't find a single un conformity. In a single word to describe TRUST. Well done Auto Fix Ayr. Stefan

Reply from Fix Auto UK - Fix Auto Ayr
Absolute top class work done by fix auto. Initially, I was annoyed they had my class for so long (it was over the easter holidays to be fair) however it was totally worth it to see how brand new my car looked. They also gave my car a cracking looking valet.
Also, the man at the customer service desk was lovely. We were waiting as he was dealing with another customer and my daughter whispered to me to ask for a drink which I never had. He stopped what he was doing and disappeared around the back for a second and came back with diluting juice for my daughter who was delighted.
As said, top class customer service both in mannerisms and performance.

Reply from Fix Auto UK - Fix Auto Ayr
Repaired was done well and I was kept informed by text and email constantly very efficient.

Reply from Fix Auto UK - Fix Auto Ayr
First class repair, service the whole package . The guys looked after me and has the job done ahead of time

Reply from Fix Auto UK - Fix Auto Ayr
Excellent service, professionally dealt with by Noel, thanks for all your help

Reply from Fix Auto UK - Fix Auto Ayr
Alan and his team were a pleasure to deal with. They were friendly, professional and I felt like I was in goods hands. I was kept up to date with my car repairs, which was extremely fast. I would highly recommend this company.

Reply from Fix Auto UK - Fix Auto Ayr
This company went the extra mile with my repair. Great communications and information on timescales and what was happening with my car.

Reply from Fix Auto UK - Fix Auto Ayr
A great company to deal with. Very professional with good customer service. They just make things so easy at what could be a very difficult time they take all the stress out.

Reply from Fix Auto UK - Fix Auto Ayr
My insurance company sent my car to Fix Auto Ayr to be sorted after I smashed it into the back of a van! I am really glad they did use this company though. I had never heard of them before but will 100% use them again in the future if I ever need to (hopefully not though!) Anyone I spoke to was very polite and helpful and couldn't do enough for me. They kept me updated throughout the repairs and were quick to answer any queries or concerns I had. The finished job was brilliant. Can't complain about a single thing. Would absolutely recommend.

Reply from Fix Auto UK - Fix Auto Ayr
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.