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See what reviewers are saying

Rated 1 out of 5 stars

What went wrong this time, well "every time" you Driver just throws parcel over fence to unsafe place. How to improve service. Just deliver to front door like everyone else does and leave in safe pl... See more

Rated 1 out of 5 stars

Our house is down a long driveway. The smallest letterbox for letters only at the top of road in full view of everyone. Left parcel 3 times the size of letterbox in suburb of Howick. Sent picture sho... See more

Rated 5 out of 5 stars

Ngl was extremely fearful based on previous reviews. However to my surprise was absolutely fine. They delivered it around 8am this morning and I got the text notification it had arrived. Went outside... See more

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Horrible service

Every time they try to deliver on days no one is at home, there is no option to specify a day. Now the package is being returned to sender.

There's no way to contact support, I get an automated response no matter what I try.

21 December 2023
Unprompted review
Rated 1 out of 5 stars

This company have the most stupidest…

This company have the most stupidest delivery drivers everrr. My parcel was left outside my place of employment which is a school. The school was closed for the day and still the driver left my parcel beside a letter box after hours. Yes behind a fence which can be easily climbed by whom ever. The driver took a picture and sent in an email. The letter box is Over 100m from the front entrance and can not be seen from the school admin block. I arrive extra early at work praying my parcel is still there, and of course it’s not. Oh and it was a rainy day and rained all night. I have never ever had this done to me before. Why couldn’t the driver put a note in the letterbox to say he couldn’t deliver and could I go pick up parcel at a certain place. Really disappointed/frustrated/angry. I paid SHEIN $71 for my order. The worst is I can’t even contact this company.

6 December 2023
Unprompted review
Rated 1 out of 5 stars

Avoid, avoid, avoid

What the actual f—k? They stuffed a HUGE package in my small mail box, the lid of the mailbox was completely upright and the package was just out in the open. It could have easily been stolen or got rained on and there was no way I was able to receive other mail today because of this. We have a courier box by our gate, and the gate was open so it could have gone on the front step too. I’ve never had a package delivered like this. What a joke. AVOID AT ALL COSTS!

7 December 2023
Unprompted review
Rated 1 out of 5 stars

Never did I receive my parcel

Never did I receive my parcel. Had no idea it had been delivered. No response. Tell me to ask my neighbours… I live on big land. No neighbour to ask. This is a SCAM to get money!! Don’t trust.

17 November 2023
Unprompted review
Rated 1 out of 5 stars

The worst delivery service ever they…

The worst delivery service ever they said they delivered it and they did but not to my address and lucky it was left on my neighbours letter box but a stupid place to put it was delivered sometime late at night lucky for me it wasn't stolen by anyone it should be left at front door in a safe place with all the thieves there are and took a photo of it at neighbours left it in the rain so hopeless

23 November 2023
Unprompted review
Rated 1 out of 5 stars

Pkg clearly shows the correct address

Pkg clearly shows the correct address, 13C. The photo sent clearly shows where the pkg was actually left was at 13D. This is the wrong address. My correct address is placed by the door in 4" black letters, I also put a sign hanging from the wrought iron railing which reads 'This is 13C' with an arrow. Guess the delivery person needs glasses. The person at that addressed took in the pkg.

4 November 2023
Unprompted review
Rated 1 out of 5 stars

Poor service

Extremely slow.
Left parcel at front door without bothering to knock when it eventually arrived, at least a week after the expected delivery date.
Boxes quite damaged.

6 October 2023
Unprompted review
Rated 1 out of 5 stars

False company

False company. Cannot contact anyone. Their website is vague with very little information on it. Appears to be a scam that just takes peoples money and parcels. YOU HAVE BEEN WARNED! do not use any online store that delivers through this con company! it is complete scam!

27 September 2023
Unprompted review

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