Our experience with Farefield has been really positive. Both Tammy and Samantha have been so supportive with any questions we’ve had and answered them really fast.
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See what reviewers are saying
We recently moved into a property to rent through Fairfield estates. Moving house can be so stressful but they are fantastic at making it as smooth as possible. Tammy - absolutely fabulous as f... See more
Had two viewings with farefield, both incredibly professional buildings with knowledgable agents. Reserved one property on the day of viewing and started the process to approve rental. Very clear abou... See more
Company replied
Recently I had to call the emergency line for an unexpected leak. Within an hour Kyle turned up and was containing the leak. Straight away fixtures and repairs were already being organised. Kyle wa... See more
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Very helpful and quick to respond and…
Very helpful and quick to respond and were more than happy to answer any questions.

Reply from Farefieldproperties
Friendly and quick letting
Really great service. Tammy who showed us around the properties was lovely, friendly and couldn’t have been more helpful. Great communication throughout and it’s been a really quick and smooth process. Would highly recommend.

Reply from Farefieldproperties
Thank you Tammy
Thank you for all your help!
We are very grateful for the work she’s done for us so far.
She’s really nice and understanding.
Attentive and friendly.
Very professional, paid attention to our requirements and did her best to help.

Reply from Farefieldproperties
I would highly recommend Farefields…
I would highly recommend Farefields Estates, incredibly professional, fantastic team and superb support.
We were struggling to find a suitable place to live, Tammy out of the blue was kind enough to get in touch about the perfect property that we had described to her.
After booking a same day appointment she got all the paper done and we are now over the moon to be moving in.
Thank you so much Tammy and the team!

Reply from Farefieldproperties
I am very happy with my experience and…
I am very happy with my experience and customer service from Anna at Farefieldestates, they was very quick and helpful with helping me through my application and any questions I needed answering, was happy to help and have fast responses, I am very pleased with this estate agents, thank you for all your help! 😊

Reply from Farefieldproperties
Not landlords for landlords as they quote.
Not really on the side of the home owner. Massively overpriced when quoting maintenance work that was raised by the tenants. Got all work done for less than half the quote. Always ringing us for minor issues the (lazy) tenants kept bringing up. Don’t think they vet the tenants very well. Glad to have our property back. Put me off ever using a letting agent again.
Professional and Friendly
I have received amazing level of support from the frontline staff and the admin team to secure a property which I needed urgently to relocate Worcester area due to my job change. The support they have provided for viewing the property virtually and complete all the relevant process is outstanding. Well done team!

Reply from Farefieldproperties
A very quick and professional service
A very quick and professional service that has enabled me to feel supported and comfortable through this process

Reply from Farefieldproperties
Not worth your money! Based on 2 years of experience
Avoid at all costs! Absolute shambles and a waste of money! We emailed them multiple times with issues that needed to be dealt with, especially when the property was damaged after a violent storm, only to be avoided for over a month (issue was raised 4 months before covid pandemic affect the country), until we get a generic email, at the start of the first lockdown stating they are "only dealing with non emergency issues due to covid". Any response from them took months unless it was to do with payments.
There was no co-operation or assistance with concerns or questions asked.
Furthermore, when we moved all our property out, we cleaned the property thoroughly before we went on holiday for 2 weeks, to come back to find the house to have dirt rubbed into the carpet, stones in the hallway and the toilet dirted, all from them showing people around the property with no considerstion whilst we were away! This cost us £100 of our deposit! They said they would take into consideration that we weren't in the property and had to come back in time for the final inspection! We had no opportunity to clean the house again! But they decided to take £100 of our money anyway!!
An absolute joke and money greedy company!! And don't think that the landlords are any better for choosing such a cheap rate estate agents! (Quanity over quality!)

Reply from Farefieldproperties
Lovely and informative representatives
Lovely and informative representatives. So far I had a good experience.

Reply from Farefieldproperties
I am really pleased with the service i…
I am really pleased with the service i have received from Anna. I have tried to contact many agencies regarding property,farefields is the only one letting agency contacted me back. Great interaction with client.

Reply from Farefieldproperties
Overall we felt Fairfield cared about our situation
We were struggling to find a property that worked for us and were on a tight time schedule to find a property so the stress levels were running high. We saw a property that ticked most of our boxes and made contact with the estate agent …. Fairfield
The people we have had contact with have been great …. Easy to talk to , always got back to us quickly , the process steps of the rental were clear , kept us up to date on the stages of securing the rental …. Thoroughly decent ‘humans’ that brought some calm to a stressful situation which is very much appreciated !
Overall we felt they cared about our situation .. as opposed to being just another customer in a sequence of events.

Reply from Farefieldproperties
They are very helpful and quick…
They are very helpful and quick responsible, can solve the question at once in the viewing at the house. Really appreciate of their professional.

Reply from Farefieldproperties
Thanks tammy
I found myself is a lost situation in life, found a room to rent through these guys. Met up with Tammy who could not have been more accommodating. She explained everything very well, listened to me and my needs, and made me feel so relaxed and at ease about the whole moving situation. Thanks

Reply from Farefieldproperties
All the staff we have dealt with have…
All the staff we have dealt with have been both helpful and professional
Fab company to deal with

Reply from Farefieldproperties
Very diligent and professional agents…
Very diligent and professional agents who work efficiently to provide tenants a reliable service, answering any queries you may have while ensuring all the correct paperwork and checks are in order to fully support the Landlord and protect the property.

Reply from Farefieldproperties
Amazing team
Amazing team, despite being very busy, they are very helpful, cooperative and respectful. They are easy to approach. Answering emails and phones very quickly. Very straight forward and clear communications. Very honest and keen to help. I do strongly recommend them.

Reply from Farefieldproperties
Amazing
Straightforward and great service. The property I originally enquired about was taken, but I was then given the option to view an alternative property. This ended up being much better and really ideal. Could not have asked for better service. Would recommend them to anyone.

Reply from Farefieldproperties
As a Tennant
I have found Fairfield....in my case Anna to be very polite, efficient & friendly
I wasn't rushed or over shadowed whilst veiwing and paperwork ect was swift keeping me in the loop the whole way. HAPPY .

Reply from Farefieldproperties
Make sure you challenge deposit disputes
After moving out of a Farefield Estates property three months ago I have final received 60% of my deposit back. I have had to fight for this through the tenancy deposit dispute service after Farefield tried to claim 90% of my deposit. Thankfully I had kept two and half years worth of email evidence back and forth with Farefield reporting broken appliances and issues with the property most of which were never resolved. For them to then try and claim money for these issues is disgraceful. For all tenants who have tenancies with this company please make sure you log everything including photos and challenge with the tenancy dispute service if you believe that they are claiming unnecessarily.

Reply from Farefieldproperties
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