Requested a return on my order but they…
Requested a return on my order but they never replied, don't even reply to emails or anything. Do not shop there if you want your money back.

Reply from ECRU
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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Tienda de ropa y accesorios multimarca para hombre y mujer. Contamos con las últimas colecciones de marcas de la talla de Birkenstock, Fred Perry, Rains, Fjallraven, La Paz, Deus ex Machina, Lacoste, ICHI, Dedicated, Dockers, Sugarhill, Kling, etc. Disponibles online en www.ecru.es y offline en nuestras tiendas de La Laguna y Santa Cruz de Tenerife.
Calle San Agustín 31, Local, 38201, San Cristóbal de La Laguna, Spain
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Requested a return on my order but they never replied, don't even reply to emails or anything. Do not shop there if you want your money back.

Reply from ECRU
Fantastic products, the last 2 visits to Costa de Silencio I have picked up a lovely pair of earrings & a necklace from the Friday market, wish we have the lovely chaps name. He is really helpful & not in the least bit pushy. On this visit he replaced the chain on my necklace free of charge. What a fantastic service 💖
La guía de tallas era muy engañosa, pedí una grande… ¡equivalía a una XXL! La camisa no sirve para nada, es una pérdida de dinero.
Refund to Spain from the UK was not financially viable

Reply from ECRU
A great range of items that are only available at Ecru in the Canary Islands. Fast service and good quality products.
Item arrived to Australia VERY quickly, efficiently & safely!

Reply from ECRU
Very Quick delivery to the Netherlands and pleasant communication, Quick response by email

Reply from ECRU
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