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Easy Bathrooms Reviews 

13,326
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 2,899 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, friendly, and knowledgeable, offering valuable advice and patience during the design process. Many people highlight the excellent service received, from initial showroom visits to smooth ordering. Consumers also appreciate the extensive range of products available in well-laid-out showrooms, noting the good design and quality of items purchased. However, some customers also noted issues with delivery, experiencing delays, receiving incorrect or missing items, and facing high delivery charges. A few other people also felt that some products were substandard or faulty, such as shower units. Additionally, some reviewers were not happy with communication, and issues arose with external installers causing damage or project delays.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, politeness, and... See more

Product

People report ambiguous experiences with product quality and selection. Many customers praise the good... See more

Service

Consumers find service to be positive, with many reviewers praising the helpfulness and efficiency of the... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many reporting significant... See more

Quality

Users describe ambiguous interactions with quality, with many customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

On 26 May I ordered a heated towel rail that was due to be delivered on 2 June. However, a few days later I was informed it was out of stock - it was eventually delivered on 24 June. Luckily the del... See more

Rated 4 out of 5 stars

Lee helped us put together a complete refurb of our en-suite which we are very happy with, although we ran out of tiles halfway through even though Lee came out to measure up. Our fitter had to driv... See more

Rated 4 out of 5 stars

We enjoyed the selection on display and made our choice easily. We ordered the wall and floor tiles first which arrived as we expected. We then chose the cupboard units which we had measured with... See more

Rated 5 out of 5 stars

From start to finish team have been extremely helpful & given lots of advice. Georgia dealt with our initial enquiry & planned the design & helped with finding right fittings etc. She was very effic... See more


Company details

  1. Bathroom Supply Store
  2. Bathroom Remodeler
  3. Mirror Shop
  4. Radiator Shop
  5. Shower Door Shop
  6. Tile Store

About Easy Bathrooms

Written by the company

Awarded National bathroom retailer of the year by BIFIS, Easy Bathrooms & Tiles have the largest bathroom retail network in the UK with 150 showroom locations nationwide.

Shop our wide range of luxurious bathroom products and our extensive range of wall and floor tiles, including outdoor tiles, online or in store.

Offering a choice of free design services, select the service which suits you best, from our online planner and virtual appointments to showroom design and home measure appointments. We even offer an installation service, let our accredited install team take care of your project from start to finish.

Head over to Easy Bathrooms & Tiles now to start browsing and be inspired by our dedicated customer inspo pages and guides.

Simply Luxurious

Written by the company

Award Winning Design & Install Service
BIFIS National Bathroom Retailer of the Year. Our accredited team handles your bathroom from design to installation, covering every trade. Includes a 2-year installation guarantee and FREE tiles* with our Simply Install service.
Free Online Planner
Plan your perfect bathroom with our free online planner. Create your space in 3D, experiment with different styles and layouts, and visualise your ideas before you buy. Simply enter your measurements to design a bathroom that fits your space perfectly.
Nationwide Showrooms
With over 150 showrooms across the UK, it’s easy to see our premium bathrooms & tiles in person, get expert advice, and plan your bathroom with confidence.
Book an Appointment
We offer a variety of ways to plan your bathroom. Choose an in-store 3D design, a home measure, or a virtual session, and our experts will help you plan your perfect bathroom. All our appointments are free!
Flexible Finance
Flexible finance options, including 0% deals, are available on orders from £3,000–£25,000 over 24 months. With V12 or Klarna, you can choose a plan that works for you.
Inspiration Hub
Explore our Inspiration Hub and spark ideas for your perfect bathroom. Browse the customer gallery to see real homes, dive into our blog for handy tips and advice, and explore the style gallery for some inspiring combinations.
Dedicated Trade Hub
Trade customers can manage everything in one place, with our dedicated Trade Hub. Track orders, manage credit, and claim rewards. Take advantage of exclusive offers, our Refer & Earn programme, and our cashback scheme—all designed to make your trade experience easier and more rewarding.

Contact info

Complete Bathroom Installation Service

From bathroom design to installation, our expert team handles it all.

4.3

Excellent

TrustScore 4.5 out of 5

13K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 59% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(13,326)

2,760 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible Company

I don't know where to start on my terrible experience with Easy Bathrooms, so I will number them:-
1. Took 4 month's to complete the bathroom, not 2 weeks as promised;
2. Leak from bath through bathroom floor led to collapsed living room ceiling;
3. Wrong floor tiles sent so had to re-order;
4. Wall tiles did not match the border colour sent 3 times so had to use a wooden border!!
5. Work started in October 25 still waiting for work to be finished - my living room ceiling which was repaired looks awful, bathroom door does not lock, shoddy finishing - not my dream bathroom at all.
6. Tried on numerous occasions to resolve but they ignore my calls and fob me off.

Please do not use this Company unless you want a nervous breakdown!

13 October 2025
Unprompted review

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