Great rates and communication
Quality: 5
Value for money: 5
Sold by Constellation
The information on this page is based solely on product reviews written by customers of Constellation via Trustpilot.
Here’s what people highlighted
Quality
Value for money
Product details
Brand: Constellation
All reviews
Great experience and value.
Quality: 5
Value for money: 5
I would recommend this to anybody
Quality: 5
Value for money: 5
It has been only two weeks so far and the service is fine.
Constellation Energy provides me with a plan tailored to my needs—a six-month contract—since I might have to move soon. Because my apartment's electricity consumption is low, I achieve excellent savings with this plan, even though the cost per kilowatt is apparently higher than in other plans.
Quality: 5
Value for money: 5
I just switch so I'll do another review later
Quality: 4
Value for money: 4
good price and easy to switch.
Value for money: 5
So far the service and customer service have been great as a new customer.
Quality: 5
Value for money: 5
Great company and easy too make change
Quality: 5
Value for money: 5
Excellent service!
Quality: 5
Value for money: 5
Great price, great incentive, and very transparent company.
Quality: 5
Value for money: 5
I did not ask for your product nor do I live in your area of service. Someone is using my personal info and I’m pissed
Quality: 1
Value for money: 1
Reply from Constellation
Hi Angela, We are very sorry to hear about this. We have sent you an email to the address associated with this review requesting additional information. If you could please respond, we can escalate this to our customer care managers to look into further. Thank you.
Terrible website... i signed up 10 days ago, no emails, havent been switched, i am not sure of my status...
Quality: 1
Value for money: 1
Reply from Constellation
Hello,
We are very sorry to hear about your experience. You should have received a confirmation email with your enrollment and a packet once your service starts. You should also be able to look up your enrollment status at this link: https://www.constellation.com/solutions/for-your-home/residential-signup/enrollment-tracker.html.
We sent you an email listed with your review requesting additional information. If you could please respond to that, we can escalate this to our Customer Care managers to look into for you and have a team member reach out.
Thank you,
Constellation
Great customer service
Quality: 5
Value for money: 5
Not great service. Would not recommend.
Quality: 1
Value for money: 1
Reply from Constellation
Hi Neal, We are sorry to hear about your experience. We have reached out to you via email requesting additional information. Once we receive that, we will share it with our customer care managers. We appreciate your feedback.
Great service
Quality: 5
Value for money: 5
Didnt sign up for plan.
Quality: 1
Value for money: 1
Reply from Constellation
Hi William, We sent you an email requesting additional details so that we could look into this further. You should not have received a request to leave us a review if you did not sign up for an energy plan. If you could please respond to that email, our customer care team will research this. Thank you.
Good service I would recommend it to anyone.
Quality: 5
Value for money: 5
Everything works as it's supposed to
Quality: 5
Value for money: 5
Best price in town!
Quality: 5
Value for money: 5