Combined Insurance (Canada) Reviews 

2,271
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,618 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, knowledgeable, and professional, making interactions pleasant and stress-free. Reviewers appreciate the personalized approach, noting agents take time to explain options clearly, answer questions thoroughly, and ensure understanding without pressure. The overall service and user experience are consistently described as smooth, easy, and enjoyable, often exceeding expectations compared to other providers. People value the range of product choices available, which are well-suited to individual needs, and appreciate that advisors help them find comprehensive coverage without feeling pressured.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their knowledge, professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, praising agents for being knowledgeable, patient,... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism and thoroughness of... See more

User experience

Customers consistently note positive experiences with user experience, often highlighting the ease and... See more

Product

Reviewers express satisfaction with the products, often highlighting their excellence and the comprehensive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Audrey L. Was amazing. She was very thorough, friendly and very professional. She was prepared going through our policies. She was very helpful going through beneficiary forms. It was a pleasure meet... See more

Rated 5 out of 5 stars

Debbie Shearer has been friendly, accommodating, with no pressure felt in the presentation of the products available. She made buying insurance, which for me in the past has been stressful, incredibly... See more

Rated 5 out of 5 stars

Matthew Faye was fantastic. Even when my husband gave him the side eye because I asked 41 million questions, Matthew said “nope I’m the same way with all the questions” and he just kept answering the... See more

Company replied

Rated 5 out of 5 stars

The representative was very great in letting me know that i needed to continue getting the paperwork/emails signed or it would have to be redone. She checked in regularly to ensure that we were doing... See more


Company details

  1. Insurance Company
  2. Disability Insurance Company
  3. Health Insurance Agency
  4. Income Protection Insurance Company
  5. Insurance Agency
  6. Life Insurance Agency

Written by the company

At Combined Insurance Company, we are on a mission to make the world of supplemental insurance easier to understand so you can feel confident you’re well covered. Powered through Chubb, we provide individuals, families, and businesses the supplemental benefits they need to help fill in coverage gaps and take insurance protection further.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(2,271)

2,048 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and better-than-expected products

Debbie Shearer has been friendly, accommodating, with no pressure felt in the presentation of the products available. She made buying insurance, which for me in the past has been stressful, incredibly painless. Thanks, Debbie and Combined!

26 July 2026
Rated 5 out of 5 stars

Dave was very professional yes

Dave was very professional. He solved a lot of my problems. Easier to talk to. Easy to understand. He made it a point to make sure that you understood. Too bad all sales reps couldn’t be like this man. Thank you.

28 July 2026
Rated 5 out of 5 stars

The Critical Illness plan is very robust and all-encompassing

The Critical Illness plan is exceptionally comprehensive. Its optional Subsequent Diagnosis Benefit, which allows clients to receive a second 100% payout if they are diagnosed with another covered critical illness, along with the Return of Premium option that rewards clients who remain claim-free, truly sets it apart. These unique features make it one of the best Critical Illness plans available.

28 July 2026

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