Combined Insurance (Canada) Reviews 

2,670
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,632 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally knowledgeable, professional, and thorough when presenting details. Many people highlight that agents are extremely patient, friendly, and genuinely dedicated to helping clients find the absolute best options. Individuals note that representatives take plenty of time to explain policies clearly, ensuring everyone secures suitable coverage without feeling rushed. Consumers truly appreciate the simple user experience, noting how transparent, professional, and helpful the guidance is throughout. Reviewers consistently emphasize that these reliable insurance products and supportive interactions make the entire process completely stress-free.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing representatives as exceptionally... See more

Customer service

Users describe positive interactions with customer service, highlighting that representatives are... See more

Service

Customers had positive experiences with service, frequently highlighting the quick and friendly support... See more

User experience

People report positive experiences with user experience, highlighting how quick and easy it is to sign up and... See more

Product

Consumers find product to be overwhelmingly satisfying, expressing great appreciation for the quality and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ginny & Milla were very thorough in their presentation. They ensured we were comfortable and encouraged to ask questions, which they took their time to make sure we fully understood the answer. They w... See more

Rated 5 out of 5 stars

Customers Needs In Mind During the process of setting up accident and sickness insurance I was given the ability to have the final say in the coverages we received and it was tailored to my familie... See more

Rated 5 out of 5 stars

Great product, clear and concise information, Maya truly takes the time to make sure you are making the best choice for yourself and your family. In a no pressure, empathetic, and fun way.

Rated 5 out of 5 stars

I appreciate that Cheryl comes to my house at convenient times and she helps me prepare my claims etc. she is very organized and professional and knows her products very well.


Company details

  1. Insurance Company
  2. also in
  3. Disability Insurance Company
  4. Health Insurance Agency
  5. Income Protection Insurance Company
  6. Insurance Agency
  7. Life Insurance Agency

Written by the company

At Combined Insurance Company, we are on a mission to make the world of supplemental insurance easier to understand so you can feel confident you’re well covered. Powered through Chubb, we provide individuals, families, and businesses the supplemental benefits they need to help fill in coverage gaps and take insurance protection further.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(2,670)

2,049 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience starting a life insurance…

My experience starting a life insurance was great. Everything regarding policies, benefits, and how it works overall was explained really well; and all my questions were answered thoroughly. All thanks to the help of Jonathan!

26 September 2026
Rated 5 out of 5 stars

Highly professional and helpful staff

I want to highlight the wonderful work of the company's staff. The team is very polite, attentive, and knowledgeable. They helped me quickly understand all the details of my insurance policy and answered all my questions. Thank you for the excellent service and personal touch!

30 September 2026
Rated 4 out of 5 stars

Seamless Transaction

The ease and efficiency of recent transaction was seamless.
I particularly appreciate the efficacy of processing the application online, thanks to the diligence of the Agent, Pauline Martin that took the time to be comprehensive in gathering and her precision in execution.

23 September 2026
Rated 5 out of 5 stars

In March

In March, I had a fall and broke my foot and nose. Because of my injuries, I was unable to work for about three months. Fortunately, I had accident insurance. After I submitted all the required documents, the process was very easy, and I received a payment of $1,000 about a month later. I am very grateful to the insurance company for their support and assistance.

29 September 2026
Rated 5 out of 5 stars

Dorothy S. was great to work with

Dorothy was very professional and kind. She explained the company and all our plan options in detail, with helpful examples. She never pressured us and always made sure we had the information we needed. We're happy with our plan. I highly recommend her to anyone who wants someone who understands their needs and makes them feel safe and protected with the plans Combined has to offer.

25 September 2026

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