Visited Clarks in Bluewater last week and the young lady who served us - Katie - was absolutely exceptional! Her patience and product knowledge was off the scales. It's so rare to see these customer s... See more
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At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
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Excellent products
Excellent products. Excellent service from, Isla W, in the Bath store. Thank you!
Thanks to Latin for school shoe fitting…
Thanks to Latin for school shoe fitting in Bolton, Middlebrook.
We visited Clarks at Riverside Norwich
We visited Clarks at Riverside Norwich, to buy school shoes for our great granddaughter. We were served by a very efficient young man called Jake. He was polite and helpful. He measured her feet, and spoke very kindly and professionally to her.
Thank you very much.
Trafford Centre store
Tilly at the Trafford Centre store was extremely helpful when getting school shoes for my 6 year old. She went above and beyond to help my extremely fussy daughter 😂 Thank you so much!
Brilliant service
Brilliant service my granddaughter starting high school needed some shoes
Karen was amazing. Customer service was exceptional
Feng was super helpful and patient and…
Feng was super helpful and patient and gave great service.
We had Ibraheem who had brilliant…
We had Ibraheem at sellyoak who had brilliant patience, customer service skills and care to make sure we left with the right pair of shoes
Amazing customer service
Amazing customer service. Was served by Arzoo and she was so helpful n sweet x
Helpful retail staff
Sara, from the Grafton St store, was incredibly helpful and knowledgeable in helping us select a first pair of shoes for secondary school.
Visited Clarks outlet today at McArthur…
Visited Clarks outlet today at McArthur Glen Cannock with my 4 year old Grandaughter for school shoes. Very well organised considering everyone was buying school shoes, so extremely busy.
Corrina
was our retail assistant today. She was amazing 👏 introduced herself to us both and asked our names. She was very attentive to the fit and comfort of my Grandaughters choice of shoes. Thank you for making the experience a pleasurable one. I hope this young lady gets the recognition she deserves 🙏 👏
Aliza was fantastic and helped so much.
Aliza was fantastic and helped so much.
She is was so good with my 4 year old and I was really impressed with her customer service and just how lovely she was. Credit to your company
I visited Nuneaton store 2562 yesterday…
I visited Nuneaton store 2562 yesterday to purchase my two daughters school shoes. We were served by Kerry and I can speak highly enough of her service. From start to finish she was lovely. Actually spoke to my children and asked them how the shoes felt to ensure they were comfortable.
She was also amazing dealing with my autistic child when we had to order her size in she was about to have a meltdown until Kerry fully explained to her what the process was.
Clark’s Colliers Wood
Winston, the store manager, was incredibly friendly and attentive. He measured my children’s feet and carefully chose the perfect shoe style. He was so patient and knowledgeable, and made the whole experience really easy and enjoyable. The customer service was excellent, and it was clear that he genuinely wanted to make sure we found the right shoes for the children. I would definitely recommend this store and will happily return in the future.
The store also had a calm and welcoming atmosphere and was very clean and tidy.
Iqra was very professional when fitting…
Iqra was very professional when fitting my daughter’s new school shoes. She listened to our needs and brought out the right shoes and then checked them. Amazing service overall
Emily was great
First Choice for Shoes
I’ve been going to Clarke’s for decades and this visit reminded me why. Huge range of quality shoes and expert attentive help from Cathy who assisted me.
I visited Clarks in Westfields
I visited Clarks in Westfields, Shepherds Bush yesterday. It was very busy, however staff remained to provide a very good service. One particular member of staff, Muslina was EXCELLENT! She really went above and beyond and has patience of saint. Thank you for being so kind and patient with my son. You truly are a diamond and Clarks are very lucky to have you.
Great, efficient service at Clarks Middlebrook
I visited the Clarks store at Middlebrook to get my 16-month-old’s feet measured and look for some shoes.
We were greeted warmly at the entrance and asked if we needed help. Although we hadn’t booked an appointment, the manager gave us a queue ticket, and we were served in about two minutes.
Our assistant, Laraib, was polite, friendly, and very efficient. She was gentle while measuring my toddler's feet and did a great job involving my older child by using both of their names.
We ended up purchasing a pair of navy Lumen Hero toddler shoes. The entire process was quick, pleasant, and completely stress-free. Thank you to Laraib and the team for the excellent service.
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