Clarks Reviews 

Talisha was great--friendly, patient, knowledgeable, helpful without being pushy! And the shoes were good as well!

Helped by Ellen in a very busy shop this morning. Very positive experience and didn’t feel rushed at all. We are very happy with our purchase

Visited Clark’s Trafford centre today for school shoes and received outstanding service from Alisha! Super friendly and helpful from start to finish. Thank you 🤩

Luke at the Trafford centre branch was absolutely amazing!! An asset to the company

School shoes Served by Sam G at middlebrook, nothing was too much trouble. Service with a smile and lots of options offered even though my daughter has very wide feet. We managed to find a suitable pair of shoes.

Excellent service thank you!

Ali made the experience very easy, he took time to try as many pairs of shoes as needed for ours boys despite the store being busy with back to school shopping. Very informative and kind

Marine- grafton street. Unbelievable service! Went in today with my partner to get shoes ended up leaving with two beautiful pairs. Had such a lovely talk with Marine, she was sincerely helpful and made the whole experience feel personal and welcoming. 💗

Izzy at the Grimsby store was so helpful yet not overwhelming. Friendly, efficient and knowledgeable! An overall easy experience!

Hunaira P served me and my very nervous foster boy . She was patient , spent time relaxing and calming the boy (age 11).
She was informative and professional

I had such a lovely experience at Clarks thanks to Maja! She was incredibly helpful, friendly and patient when helping me find the right shoes. She took the time to make sure I was happy with my choice and made the whole experience so easy and enjoyable. Excellent customer service — thank you, Maja!

Great experience today in Clarks with Seb. He measured my daughter’s feet and checked the sizing was correct before building my order and arranging a home delivery. Many thanks.

The customer services department at Clarks are completely incompetent. They have absolutely no interest in helping a customer that has a problem, they just simply refuse to help.
Disgraceful service from Clarks and their couriers.
They have lost my custom permanently. I will be contacting my bank to request a chargeback for the goods that have been lost.
Shame on you Clarks, you used to be a reputable trustworthy company, but you definitely aren't anymore.

Seb was very attentive, he sorted the sizing for my daughter and was very helpful!

Max was so very helpful while I was juggling two little ones under 3 today. They were very patient and gentle measuring the kids feet and even when they didn’t have the style of shoe I was hoping for, they brought another similar style that was great and I decided to get. They explained about the sizing for the shoes and the growing room which I found so helpful.

Dinesh at west brom store was really friendly and helpful and sort my products straight away

Gerry in the Grafton Street shop was really friendly and very helpful.

Harlow Clark Shania was amazing super nice and polite and very helpful

We were welcomed in the Trafford Centre store and served quickly despite the fact we were here for school shoes in the middle of August and the store was busy. We were served by Heidi who was so lovely, polite, helpful and kind. Despite the store being busy, Heidi was unfazed, went through the options, measured my daughter and sought out the appropriate size in the shoes my daughter liked. She did have to get a slightly bigger size in one of the shoes just due to my daughter needing a little more room in the particular shape of shoe and Heidi was very patient and understanding with her. Having not shopped in Clark’s for a good few years, I was very impressed with the choices available, the price and the exceptional customer service received from Heidi and the lady on the till. I will definitely be returning in future.