CENTURY 21 BeneluxReviews 

1,405
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Amazing! If I could give 10 stars I would! We were working with real estate agent Stien, she was always extremely helpful, available to explain things to us since it was our first time to purchase hom... See more

Rated 5 out of 5 stars

Maison a Zaventem vendu en 1 mois... Alexandre l'agent immobilier très pro et très flexible pour les ventes où il y a des enfants ..s'adapte aux horaires. top experience House in Zaventem sold in 1 m... See more

Rated 5 out of 5 stars

I was very pleased indeed with the service I received from Mr. Tarik Amaallem at Century 21, Zaventem. He was expert, thoughtful, helpful and flexible -- and furthermore, always polite and willing to... See more

Company replied

Company details

  1. Real Estate Agency
  2. Property Administrator
  3. Real Estate Consultant

Written by the company

Chez CENTURY 21 nous nous engageons à trouver le bien de vos rêves. Onze CENTURY 21 kantoren helpen u graag bij het vinden van uw droomhuis.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 23% of negative reviews

Typically takes over 1 month to reply

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4.7

All reviews

(1,405)

301 reviews in the last 12 months

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Rated 5 out of 5 stars

Kind and professional treatment

Kind and professional treatment, our agent Stéphanie attended all questions fast and efficiently. Thank you!

30 September 2025
Unprompted review
CENTURY 21 Benelux logo

Reply from CENTURY 21 Benelux

Thank you for your kind words! We’re thrilled to hear that Stéphanie was able to assist you quickly and efficiently. Your feedback means a lot to us, and we’ll be sure to pass it along to her. If you have any other questions or need further assistance, feel free to reach out!

Rated 1 out of 5 stars

Avoid!!!!

We experienced a significant disappointment with the recent property viewing process. The appointment, while commencing promptly, quickly exposed the agent's (Eli) inability to answer fundamental questions, though this was a secondary concern. Despite our timely submission of the required deposit and all requested documentation, complications arose.

It was subsequently revealed that the property owner was reportedly unaware that the agency was actively marketing the house for rent. Furthermore, despite our full compliance with all procedural requirements, the owner elected to continue showing the house, and no justification for this decision was provided to us.

It is critical to highlight that the agency retained our deposit for a period of two weeks without any clear rationale. Communication throughout this process was severely lacking, with email responses consistently delayed by a minimum of three to four days. This demonstrates a clear deficiency in the agency's preparation and professionalism. In summary, the service rendered was unsatisfactory, and we strongly advise prospective renters to seek representation from a more competent and detail-oriented agency.

I strongly recommend that everyone use another agency to avoid the non-competency and all the burden coming with it.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Mr Mustafa

Mr. Ben was highly helpful from before renting (e.g., showing the place) to after (e.g., handling deposit issues). He was also very fast in responding and a very positive person.

15 August 2025
Unprompted review
CENTURY 21 Benelux logo

Reply from CENTURY 21 Benelux

Thank you for your review!

Rated 1 out of 5 stars

Fudged facts to sell at a higher price

Had an horrible experience with them. They listed the properties ages of construction as 2007. The property was at Vander Aastraat, Machelen, Belgium.
I was about to purchase it and had consulted a expert to validate the state of the house. On verification, it was revealed that the house was built before 2002 and it needed asbestos certification and also some of living area was counted as one even though the roof heights were less than the legally allowed height. These are people who fudge facts to sell the property at a higher rate to get maximum profit. A lot of positive ratings i believe are from sellers. If you are a buyer, stay away from these people.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience

I had an excellent experience with Century 21 Waterlane for the sale of my house. Yanis is the person who took care of our sale and I'm very satisfied with his services. He's a hard worker and very professional. He did a great job.

4 November 2024
Unprompted review
CENTURY 21 Benelux logo

Reply from CENTURY 21 Benelux

Dear Mrs Foster,

Thank you very much for your kind feedback and for the trust you placed in us. We are delighted to hear that you were satisfied with Yanis's support throughout the sale of your home.

Wishing you all the best for the future, and thank you again for choosing Century 21 Water Lane.

The Century 21 Water Lane Team

Rated 5 out of 5 stars

Amazing

Amazing! If I could give 10 stars I would! We were working with real estate agent Stien, she was always extremely helpful, available to explain things to us since it was our first time to purchase home! Not only professional approach but also very personal which we appreciated a lot! Highly recommended!

12 September 2024
Unprompted review
Rated 1 out of 5 stars

We had an appartment via 21sr century…

We had an appartment via 21sr century and our contact person Angelo is really incompetent and has very less information and just works for his commission. He didn’t informed us well about the charges of building and now we are facing alot of problems and it’s very high beyond our reach now . We asked him several times but he just gave us an estimate well he can easily ask property owner . A big blunder to trust him and we will suffer now . Not at all trust worthy .

16 December 2023
Unprompted review
Rated 5 out of 5 stars

Maison a Zaventem vendu en 1 mois..

Maison a Zaventem vendu en 1 mois... Alexandre l'agent immobilier très pro et très flexible pour les ventes où il y a des enfants ..s'adapte aux horaires. top experience
House in Zaventem sold in 1 month... Alexandre the very professional real estate agent and very flexible for sales where there are children... adapts to schedules. great experience

18 June 2024
Unprompted review
Rated 5 out of 5 stars

Sophimo's super team!

Once again Sophimo's super team Alexandre and Tina proved that they are great at what they do! Extremely available, very clear communication, honest and fast! Can only recommend 100%! You are in good hands from start to finish!

11 June 2024
Unprompted review
CENTURY 21 Benelux logo

Reply from CENTURY 21 Benelux

Thank you, Elodie!

Rated 5 out of 5 stars

Apartment purchase experience

I recently purchased an apartment through Century 21 Deurne, and I couldn't be happier with the level of service I received. The employees went above and beyond to make the entire process smooth and stress-free.

From the moment I walked in, their friendly and professional staff took the time to understand my needs. They patiently showed me a variety of apartments, ensuring I had plenty of options to choose from. Once I selected a property, they efficiently organized a visit, allowing me to experience the space firsthand.

One standout aspect was their commitment to customer satisfaction. Despite the language barrier, the team consistently communicated with me in English, making the paperwork and the entire process accessible. This extra effort saved me a lot of time and hassle, as I didn't have to double-translate documents or worry about missing important details.

The entire transaction, from selecting the apartment to completing the paperwork, was handled with speed and efficiency. I highly recommend Century 21 for their exceptional service and customer-focused approach. A big thank you to the entire team for making my home-buying experience a positive one!

10 November 2023
Unprompted review
Rated 5 out of 5 stars

Recent apartment purchase

I recently purchased an apartment through Century 21 Deurne, and I couldn't be happier with the level of service I received. The employees went above and beyond to make the entire process smooth and stress-free.

From the moment I walked in, their friendly and professional staff took the time to understand my needs. They patiently showed me a variety of apartments, ensuring I had plenty of options to choose from. Once I selected a property, they efficiently organized a visit, allowing me to experience the space firsthand.

One standout aspect was their commitment to customer satisfaction. Despite the language barrier, the team consistently communicated with me in English, making the paperwork and the entire process accessible. This extra effort saved me a lot of time and hassle, as I didn't have to double-translate documents or worry about missing important details.

The entire transaction, from selecting the apartment to completing the paperwork, was handled with speed and efficiency. I highly recommend Century 21 for their exceptional service and customer-focused approach. A big thank you to the entire team for making my home-buying experience a positive one!

15 April 2023
Unprompted review

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