CanaDream RV - Calgary Reviews 551

TrustScore 4.5 out of 5

4.4

Crosspointe Drive 292154, T4A 0V1 Rocky View County, AB, CA


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See what reviewers are saying

Rated 5 out of 5 stars

We had a great 5-night camping trip with CanaDream RV and rented the largest RV option. Overall, we were very happy with the experience. A special thank you to Yordanos, who helped us in person a... See more

Rated 2 out of 5 stars

tire pressure monitors were faulty and they refused to swap a vehicle. Wasted the first two days calling around and going to tire place but obviously everywhere was fully booked for such last minute a... See more

Company replied

Rated 5 out of 5 stars

Everything are great and going smoothly ,this is our frist time rent RV from Canadream, but what ever picking up or dropping off are very simple and hassle-free,we like it.

Company replied

Rated 5 out of 5 stars

Hired a truck camper for 10 nights from Calgary to Vancouver. Truck was brand new and fantastic. Camper was just what we need as a couple. Everything worked to plan, no issues, service from C... See more

Company replied


Company details

  1. Recreational Vehicle Rental Agency
  2. RV Dealer

Written by the company

CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.

Experience Canada at your own pace!

Written by the company

Create lifelong memories on the road with CanaDream
We are fully committed to providing the WOW factor from our Guest service to our incredible RVs.

Contact info

  • Crosspointe Drive 292154, T4A 0V1, Rocky View County, AB, Canada

  • 1-403-259-5447

Start Planning your Dream Road Trip

Experience Canada at your own pace with our great deals!

4.4

Excellent

TrustScore 4.5 out of 5

551 reviews

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Rated 1 out of 5 stars

We can't use the heating

We can't use the heating, I've already reported it to the store clerk, But they said we had to write our own appeal. This is all crazy.

7 October 2025
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

Thank you for taking the time to share your experience. We're sorry to hear about the issue you encountered and understand how frustrating that must have been. We couldn’t find any notes in your booking indicating the issue was reported during your trip, and it wasn’t clear at drop-off if compensation was being requested. In these cases, our team provides a Guest Feedback form so we can properly follow up.

We hope this helps clarify things, and we truly appreciate having you as our Guest.

Rated 5 out of 5 stars

Very easy pickup and drop off

Very easy pickup and drop off
Everything worked very well and we had a great time
We hope to travel again using Canadream

13 October 2025
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

Thank you for taking the time to review your experience with us. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 4 out of 5 stars

Great first RV experience with CanaDream!

This was our first time renting an RV, and we were very happy with our 8-day trip between Calgary and Edmonton. The support team was kind and helpful, and even when unexpected things came up, they handled everything well and made sure we were okay.

The motorhome was clean, comfortable, and had everything we needed for a great family adventure.

A few small suggestions for improvement:
- A blackout curtain on the side door would help a lot, the light coming through that window can make it hard to rest.
- The curtain dividing the cab from the living area could be thicker to improve privacy, and it would be great if it had a built-in track or cord system to open and close it more easily.
- A clearer explanation about tire pressure changes when picking up the RV would be helpful.
- Also, I refilled the propane tank before returning, but only then found out it wasn’t necessary, a quick note about that could save time for guests.

Overall, a very positive experience. I’d definitely rent with CanaDream again!

13 October 2025
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

Thank you for taking the time to review your experience with us and for your suggestions for improvement. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

great customer service

13 October 2025
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

Thank you for taking the time to review your experience with us. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

The service was excellent and we had…

The service was excellent and we had everything we expected.

13 October 2025
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

Thank you for taking the time to review your experience with us. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

great company

5 October 2025
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

Thank you for taking the time to review your experience with us. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 1 out of 5 stars

I don't trust Canadream

This company can improve by being more open and honest about the products they upsell you. Then when they stuff up, they can be honest about it, admit they stuffed up and apologise. They get their pound of flesh and then use any excuse to not cover you even when you have full cover and paid for all the upgrades. Rip off merchants.

4 October 2025
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

Thank you for taking the time to share your review. We strive to be transparent with Guests about what's included in our additional products and we're sorry you feel we were not open and honest about these with you. We appreciate the direct contact you made with us about your concerns. Thank you for being our Guest.

Rated 4 out of 5 stars

TCA was as expected

TCA was as expected. Unit was working well (except water heater from time to time).

9 October 2025
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

Thank you for your review. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Will rent with Canadream again!

Staff was lovely, their fleet of RV's is huge and they were quick and professional at problem solving!

10 October 2025
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

Thank you for your review. We are happy you enjoyed your Canadian adventure and look forward to welcoming you back in the future. It was a pleasure having you as our Guests.

Rated 4 out of 5 stars

Enjoyed our stay

We enjoyed our stay with the RV, however the size was smaller than expected

1 October 2025
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

Thank you for your review. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

We had à great time thanks to a…

We had à great time thanks to a wonderfull RV.

8 October 2025
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

Thank you for your review. We are happy you enjoyed your Canadian adventure and look forward to welcoming you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

First experience renting a camper

First experience renting a camper, very positive, the vehicle was clean and tidy and the staff was very knowledgeable, kind and helpful.

6 October 2025
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

Thank you for your review. We are happy you enjoyed your Canadian adventure and look forward to welcoming you back in the future. It was a pleasure having you as our Guests.

Rated 3 out of 5 stars

Reliable at least

Reliable at least
The RV had 80000 km on the clock and appeared „used“ - not to say shabby at some minor points
Faucet in the sink was leaking, coffeemaker not working
Bed very comfy, big fridge
The Ford E350 chassis is not an up to date vehicle- loud at Highway Speed, unprecise steering and not appropriate fuel consumption (27 ltr/100)
But it did not let us down

1 October 2025
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

Thank you for your feedback. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Trip of a lifetime!

As a first time RV user, this was super easy and straightforward. Highly recommend the Kitchen and Linen Kit if you want even less of a hassle. The instructions can be a bit overwhelming but once you spend some time with the RV (watch their videos!) its easy to pickup. Oh and even if you have done the online check-in expect another hour for the actual inspection/loading and eventual setoff

2 October 2025
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

The check-in and return were so easy

The check-in and return were so easy. This is great. Very knowledgeable staff, very polite and helpful. Be aware that the staff is taking limited time when checking in, watch the videos a few times ahead of time.

27 September 2025
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Very good service from the team from…

Very good service from the team from start to finish

21 September 2025
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

Thank you for your review. We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Gotta luv camping

Very easy company to deal with , hassle free

28 September 2025
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

Thank you for your review. We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Fantastic first experience with a rental camper

The camper was really big for the two of us. It matched our expectations 100%.
Not a single problem with it, everything worked as it should be. Riding it was a real joy

20 September 2025
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 4 out of 5 stars

Had a "Saver 4"

Had a "Saver 4", got a very roomy MHB with 3 slideouts.
Despite the RV being rather "old" with almost 3 years and almost 60000km on the odometer, everything(!) in the RV was working, and for the age it was in good condition (new tires, recent oil change etc).
Of course a newer RV would have been nice, but then you pay for Saver 4 a little less then for the smallest MHC, so still good value for the money.
Calgary station was nice, wonderful lady explaining all the details and checking and handing over the RV. Only downside: despite a scheduled appointment we had to wait almost 1 hour until we were shown our RV.

20 September 2025
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

Thank you for your comments which are sincerely appreciated. It was a pleasure having you as our Guests.

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