Great place for a decent game of bingo Food is cheap and very tasty Bingo prizes are good days and nights Sometimes free on a Thursday Manager tracy and her team are amazing and will make you v... See more
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Buzz bingo Warrington has gone worse than ever, machines are not paying out like they used to, Tonight I should won a jackpot payout On a board game of 732.00, i pressed my bonus button several... See more
Company replied
Bunch of low life idiots who come across as robotic NPC’s. Guy at reception needs to cheer up silly old miserable unhelpful man. Thanks for nothing what a horrible place😊😊😊
Company replied
Good time out with friends or family and super friendly staff always ready to help 100% worth 5*
Company replied
Company details
Written by the company
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Contact info
Cockhedge Centre, Prince Henry Square, WA1 2QH, Warrington, United Kingdom
- 1925633358
4.1
Great
16 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great place for a decent game of bingo
Great place for a decent game of bingo
Food is cheap and very tasty
Bingo prizes are good days and nights
Sometimes free on a Thursday
Manager tracy and her team are amazing and will make you very welcome
15 February 2026
Unprompted review
Reply from Buzz Bingo - Warrington
Hi there Mica,
Thank you for taking the time to leave your review.
It’s great to hear you have enjoyed your time with us in our Warrington club, the team work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Tia
Customer Reviews Team
Great site actual wins
Some good wins so far and fab live chat hosts and games! Lots of fun, easy to use app and just brill. Have had a few good wins and lots of fun
30 October 2025
Reply from Buzz Bingo - Warrington
Hi Jenny,
Thank you for taking the time to leave your review and it’s great to hear you are enjoying our Hosts & Chat Stars, they work really hard to ensure they give a great experience.
Please do think about joining us in one of our clubs one night should you wish to experience our Buzz atmosphere in person!
I will pass on your comments and good luck on the site.
Kind regards
Olivia
Customer Reviews Team
Always a great atmosphere
Always a great atmosphere.
Staff are so friendly and helpful great choice of food and drinks
12 October 2025
Unprompted review
Reply from Buzz Bingo - Warrington
Hello Mcphee,
Thank you for your wonderful review! We're thrilled to hear that you enjoy the atmosphere at Buzz Bingo and The Slots Room Warrington.
Our team takes pride in being friendly and helpful, and it's great to know that our selection of food and drinks meets your expectations.
We look forward to welcoming you back for more fun and excitement soon!
Best regards,
Mark
Customer Review Team
Reply from Buzz Bingo - Warrington
Hello Veronica,
Thank you for sharing your feedback about your recent visit to Buzz Bingo and The Slots Room Warrington.
We're delighted to hear that you had an enjoyable evening out and appreciated the 100s night. Your positive rating means a lot to us, and we're always striving to enhance our guests' experiences.
We look forward to welcoming you back for more fun and exciting nights in the future!
Kind regards,
Mark
Customer Reviews Team
Reply from Buzz Bingo - Warrington
Hi Ewa,
I hope you're well. Thank you for taking the time to leave us a review for our Warrington.
I am delighted to hear you have had a five-star experience with us in the club! I do hope you continue to enjoy any future visits with us.
Kind regards,
Olivia
Customer Reviews Team
Bunch of low life idiots who come…
Bunch of low life idiots who come across as robotic NPC’s. Guy at reception needs to cheer up silly old miserable unhelpful man. Thanks for nothing what a horrible place😊😊😊
21 April 2025
Unprompted review
Reply from Buzz Bingo - Warrington
Hi there Amy,
Thank you for taking the time to provide us with your feedback, we value this to improve the services we provide whether it is good or bad.
We would like the opportunity to discuss this further with you.
Please reach out via the Contact Us page on our website at your earliest convenience, we are available 7 days a week and would welcome the opportunity to learn more about your experience.
Kind Regards,
Tia
Customer Reviews Team
Reply from Buzz Bingo - Warrington
Hi there Gaynor,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Warrington club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Tia
Customer Reviews Team
AVOID!!!
I’ve got to say OMG you’ve gone down hill so much when you’re such a huge chain, and I just don’t know why????
I loved going to my local club and playing online but the past couple of months playing slots online and bingo in the club it’s so poor, the in house club is really dwindling but even so theres so little no matter what package you get, you don’t get nothing back, the slots online is so corrupt it’s unbelievable, every time I try anything there always a problem with the connection and then the glitches are unbelievable to laugh at as they prove how much fixing is going on its just hilarious as it makes it so obvious your falsifying the end roll, I know there’s more than winning with anything but when you add so much and your a regular member in house a little sentiment back would be nice but to get nothing really puts you off doing anything with your brand
5 December 2024
Unprompted review
Reply from Buzz Bingo - Warrington
Hi There Lisa,
We are sorry to hear that you have not been lucky while playing at our casino/club.
Understanding your feelings, we would like to point out that we are a regulated company and are constantly being monitored by the relevant authorities to ensure that we provide fair game play to all our players. Following from this, as a regulated company that is licensed by the Gambling Commission, there is absolutely no way that we can influence the outcome of any games, this includes the ratio of payouts.
It terms of any lagging, or technical issues relating to your game being slow, this is usually device related so we do ask you to complete some trouble shooting tips to help fix the issue.
Please do not hesitate to contact our friendly customer service team who will be more than happy to assist you with any troubleshooting tips or further information relating to how our games work.
Our support team is available from 10am until 8pm, 7 days a week via the ‘Contact Us’ page, and we will be more than happy to assist you.
Thank you for your review.
Kind Regards,
Tia
Customer Reviews Team
Great night out very friendly staff
Great night out very friendly staff, added bonus of a selection box, and a small win to top it off.
Great prize money
22 November 2024
Unprompted review
Reply from Buzz Bingo - Warrington
Hi there Denise,
I hope you are well and thank you for taking the time to leave us a review for our Warrington Club.
I am delighted to hear you have enjoyed your time with us!
We try to provide a variety of Bonus Games and Package pricing as well as promotional events and vouchers for our customers to have a diverse choice of prices to choose from, whilst also keeping our prize money as high as possible.
It’s great to hear you find the staff as helpful as you do in our club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind Regards,
Tia
Customer Reviews Team
Great prizes and great staff
27 May 2024
Unprompted review
Reply from Buzz Bingo - Warrington
Hi Rebecca,
I hope you are well.
Thank you for taking the time to leave us a review for our Warrington Club.
I’ll ensure to pass this feedback over to the team within the club. I’m glad to hear you appreciate the prizes within the club. We try to offer a variety of bonus games and packages to allow more choice for our customers.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
worse bingo ever
This has got to be the worse bingo I’ve ever been to, the caller was so fast we couldn’t even have a sip of our drinks even then missed numbers, had food and it was like eating cardboard, definitely won’t be returning
27 May 2024
Unprompted review
Reply from Buzz Bingo - Warrington
Good morning,
Thank you for taking the time to leave us a review regarding your visit to Warrington.
I am sorry to hear of your issues from last night. Unfortunately, I am unable to assist with this via TrustPilot. Could you please reach out to our Customer Services team who can see if there is anything they can do to assist further.
Kind regards,
Richard
Customer Reviews Team
Good time for friends or family
Good time out with friends or family and super friendly staff always ready to help 100% worth 5*
5 April 2024
Unprompted review
Reply from Buzz Bingo - Warrington
Hi David,
I hope you are well.
Thank you for taking the time to leave us a review for our Warrington Club.
It is always nice to hear from happy customers and I’ll ensure to pass this feedback over to the team. We’re really proud of the high levels of customer service our staff within the club provide; I’m glad to hear you’ve enjoyed your experience with us.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Claire
Customer Reviews Team
Rubbish cutomer service
Buzz bingo Warrington has gone worse than ever, machines are not paying out like they used to,
Tonight I should won a jackpot payout
On a board game of 732.00, i pressed my bonus button several times to purchase it, but when i won on 48 numbers i was told i had not purchased the bonus.
Buzz need to sort out there portables as parts of the screens dont work.
Not even a word from the manager just no bonus in play.
Disgusting i have been a member ever since it opened as gala, it has really gone down hill.
10 March 2024
Unprompted review
Reply from Buzz Bingo - Warrington
Hi Elaine,
I hope you’re well.
I’m sorry to hear you’ve not enjoyed using our Touchpads in our Warrington club! We do have Free Paper Books during select Afternoon Main Event Sessions however please be aware that due to their rising popularity the majority of our sessions do include Electronic Bingo inline with current market trends.
I can assure you that we operate using a random number generator for all of our games including bingo. With gambling there is no guarantee you will win back what you deposit unfortunately.
We also advise all customers, as per our rules of play, that if using touchpads you must claim verbally as well or stop the game via an alternative method agreed to with the club beforehand. This is in place incase of any technical errors when claiming.
Thank you for taking the time to leave us a review, good or bad feedback is always appreciated and will help us provide a better customer service experience to our players.
Kind Regards,
Claire
Customer Reviews Team
I’m a regular at buzz bingo but on…unacceptable behaviour
I’m a regular at buzz bingo but on Sunday 16th July 2023 my son and his friend went newbie’s and to my disgust when they said they didn’t know what they wanted as they’ve never been before instead of being given a basic package ie £20/£25 were hit with a £52 one each managers special needless to say I don’t think they’ll be back very unfair and totally unacceptable behaviour from the buzz team
16 July 2023
Unprompted review
Reply from Buzz Bingo - Warrington
Hi Dawn,
I am sorry to hear about your sons visit. Can you please ask him to email support@buzzbingo.com so that we can look into this further for him as this is not the experience we would like him to have on his first visit.
Thank you for taking your time to leave the review. All feedback is appreciated and taken on board, whether good or bad as this helps up work towards a better customer experience.
Kind regards
Buzz Bingo Customer Service
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