Buzz Bingo - Stockport Reviews 14

TrustScore 4 out of 5

4.1

30 New Bridge Lane, SK1 2NA Stockport, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The staff on the desk helped to sort a problem in getting me registered and went above and beyond to do so

Company replied

Rated 1 out of 5 stars

Issues with getting an electronic bingo board on more than one occasion ( I’ve been told that they are waiting for the new machines on order ) but I believe including myself that customers will cho... See more

Company replied

Rated 5 out of 5 stars

thay are allways doing good deels i would like to get up dates on all the deels thay do at the buzz bingo in stockport in the post or by text cos i never get anything sent to me thanks mr john torr

Company replied

Rated 5 out of 5 stars

It’s a great team at Stockport Buzz bingo, very friendly, can’t do enough for you, nothing is too much trouble for them… great team led by a great manager Kevin. Many thanks

Company replied


Company details

  1. Bingo Hall

Written by the company

Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!


Contact info

  • 30 New Bridge Lane, SK1 2NA, Stockport, United Kingdom

  • 1614299222

4.1

Great

TrustScore 4 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Sales staff…

The staff on the desk helped to sort a problem in getting me registered and went above and beyond to do so

9 February 2026
Buzz Bingo - Stockport logo

Reply from Buzz Bingo - Stockport

Good Morning,

Thank you for taking the time to leave your review.

It’s great to hear you find the staff as helpful as you do in our Stockport club, they work really hard to ensure they give a great experience!

We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.

I will pass on your comments and best of luck for any future visits! We hope to see you again soon.

Kind regards,
Olivia
Customer Reviews Team

Rated 5 out of 5 stars
Buzz Bingo - Stockport logo

Reply from Buzz Bingo - Stockport

Hello,

Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our staff to be friendly and helpful. Providing a welcoming and supportive environment for our guests is a top priority for us at Buzz Bingo and The Slots Room Stockport. Your kind words and perfect rating mean a lot to our team. We look forward to welcoming you back for more fun and games soon!

Best regards,
Mark
Customer Reviews Team

Rated 5 out of 5 stars

Staff are always friendly and its…

Staff are always friendly and its always a great time at buzz bingo stockport

24 August 2025
Unprompted review
Buzz Bingo - Stockport logo

Reply from Buzz Bingo - Stockport

Hi Hayley,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Stockport. I will pass this feedback over to the team. I am sure they will love to hear your comments!

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards
Tia
Customer Reviews Team

Rated 4 out of 5 stars

Too many board games instead of bingo.

Too many board games instead of bingo.
The PA system is far too loud cannot have a chat in the breaks.
Very expensive for low prize money

16 August 2025
Unprompted review
Buzz Bingo - Stockport logo

Reply from Buzz Bingo - Stockport

Hello Teresa,

Thank you for taking the time to share your feedback with us. We appreciate your input and are glad to see you rated us 4 out of 5.

We understand your concerns about the number of board games and the volume of the PA system. We will definitely look into these areas to enhance your experience.

Additionally, we are committed to providing great value for our players.

Your feedback is invaluable in helping us improve, and we hope to welcome you back soon for an even better experience.

Kind regards,
Mark
Customer Reviews Team

Rated 5 out of 5 stars

Brilliant experience

It’s a great team at Stockport Buzz bingo, very friendly, can’t do enough for you, nothing is too much trouble for them… great team led by a great manager Kevin.
Many thanks

18 June 2025
Unprompted review
Buzz Bingo - Stockport logo

Reply from Buzz Bingo - Stockport

Hi,
I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Stockport. I will pass this feedback over to the team. I am sure they will love to hear your comments!

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards

Olivia
Customer Reviews Team

Rated 5 out of 5 stars

Great fun food good and great prices

Great fun food good and great prices

27 March 2025
Unprompted review
Buzz Bingo - Stockport logo

Reply from Buzz Bingo - Stockport

Hi Janet,

I hope you're well. Thank you for taking the time to leave us a review for our Stockport club.

I am delighted to hear you have had a five star experience with us in club! I do hope you continue to enjoy any future visits with us.

Kind regards,
Olivia
Customer Reviews Team

Rated 5 out of 5 stars

Staff so friendly and lovely food too

Staff so friendly and lovely food too, made to feel welcome.

17 January 2025
Unprompted review
Buzz Bingo - Stockport logo

Reply from Buzz Bingo - Stockport

Hi There,

I hope you are well.

Thank you for taking the time to leave us a review for our Stockport Club.

I’ll ensure to pass this feedback over to the team within the club and I’m glad to hear of your experience! We pride ourselves on the outstanding customer service our staff provide in the club and our well-thought-out menu; do you have a favourite dish? If so let us know!

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards

Claire

Customer Reviews Team

Rated 1 out of 5 stars

Lack of electronic bingo…

Issues with getting an electronic bingo board on more than one occasion ( I’ve been told that they are waiting for the new machines on order ) but I believe including myself that customers will choose a different bingo club.
As the second time I’ve left feedback still no improvement on specific special nights.
Causing dissatisfaction with Buzz Bingo I wouldn’t recommend this club because of the lack of machines.
On three different nights over the past couple of visits.

13 October 2024
Unprompted review
Buzz Bingo - Stockport logo

Reply from Buzz Bingo - Stockport

Good morning Paul,

Thank you for your review of our Stockport club.

I’m sorry to hear of your issues with our touchpads in our club. Unfortunately, I am unable to advise more on this issue over TrustPilot but if club have advised they are waiting on new ones, there isn't much more we could offer I am afraid. I will still pass this over to the team.

Thank you for taking the time to leave us a review, good or bad feedback is always appreciated and will help us provide a better customer service experience to our players.

Kind regards,

Richard
Customer Reviews Team

Rated 1 out of 5 stars

Bar is rubbish

Bar is rubbish. No shots. One type of beer. And the pints head is bigger than the actual beer

12 September 2024
Unprompted review
Buzz Bingo - Stockport logo

Reply from Buzz Bingo - Stockport

Good morning Megan,

Thank you for taking the time to leave us a review regarding our Stockport club.

I am sorry to hear of your displeasure at the options that were available on the night for the bar. I will ensure this is fed back to the team to ensure there is the correct options available.

I do apologise but I hope you continue to enjoy your time with us!

Kind regards,

Richard
Customer Reviews Team

Rated 5 out of 5 stars

thay are allways doing good deels i…

thay are allways doing good deels i would like to get up dates on all the deels thay do at the buzz bingo in stockport in the post or by text cos i never get anything sent to me thanks mr john torr

13 June 2024
Buzz Bingo - Stockport logo

Reply from Buzz Bingo - Stockport

Good morning John,

Thank you for taking the time to leave us a review and I hope you are doing well!

It is great to hear you are enjoying your time with us, that is all we could hope for!

We will continuously strive to provide the best variety and promotional offers possible to our players. Should you wish to double check the marketing preferences set on your account please feel free to reach out to our Customer Service team via the 'Contact Us' page on the website.

Thank you again for your review and have a great day, best of luck for the future!

Kind Regards,
Tia
Customer Reviews Team

Rated 5 out of 5 stars

Lovely atmosphere and staff are really…

Lovely atmosphere and staff are really helpful and polite

28 April 2024
Unprompted review
Buzz Bingo - Stockport logo

Reply from Buzz Bingo - Stockport

Hi there Jane,

I hope you are well.

It is great to hear you are enjoying Buzz Bingo Stockport, I will pass along this amazing feedback to the team.

Thank you for taking the time to leave us a review and I hope you continue to enjoy what Buzz Bingo has to offer.

Kind regards
Tia
Customer Reviews Team

Rated 3 out of 5 stars

Staff lovely but boards need to be…

Staff lovely but boards need to be renewed always losing their charge most frustrating

5 April 2024
Unprompted review
Buzz Bingo - Stockport logo

Reply from Buzz Bingo - Stockport

Hi there Barbara,

I hope you’re well.

I’m sorry to hear you’ve not enjoyed using our Touchpads in our club! We're aware that due to the high demand for Touchpads this can cause a lack of available Charged Touchpads.
We're currently working hard to resolve this issue in future, I apologise for your experience so far.

Thank you for taking the time to leave us a review, good or bad feedback is always appreciated and will help us provide a better customer service experience to our players.

Kind Regards,

Claire

Customer Reviews Team

Rated 3 out of 5 stars

Prize money seems to be improving.

Prize money seems to be improving.
Really think the one line and two lines should be worth winning.
Eg. 20/40 or 25/50
Think maybe another staff member would be helpful.
The game under the b under the I is so long winded. Boring.

3 April 2024
Unprompted review
Buzz Bingo - Stockport logo

Reply from Buzz Bingo - Stockport

Hi there Anne,

I hope you are well.

Thank you for taking the time to leave a review, I’ll ensure this is processed by the relevant team.

I am sorry to hear of your disappointment regarding the prize money within the club as well as some game sessions. We try to provide a variety of optional Bonus Games as well as Package pricing as well as promotional events and vouchers for our customers to have a diverse choice of prices and game types to choose from.

Please be aware that we will always try to provide the best prize money however this can be influenced by ticket sales as well as weather conditions.

Thank you for taking the time to leave us a review, good or bad feedback is always appreciated and will help us provide a better customer service experience to our players.

Kind Regards,

Claire

Customer Reviews Team

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