Although I have given 5 stars, it is all to do with James the manager abd his staff. Every single one of his staff are brilliant helpful, polite, obliging and seem happy to work there. They know what... See more
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I use a mobolity scooter and the staff we.re helpful opening the door
Company replied
The staff are very approachable and friendly' Great party atmosphere. You do feel part of the the experience. Great Buzz.
Company replied
Yes went today to bingo to day sat 25th oct it was such a shambles at top valley notts this is the afternoon session the bingo caller was so bad you could not understand what she was saying letter kno... See more
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Company details
Written by the company
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Contact info
Gala Way, NG5 9RU, Nottingham, United Kingdom
- 1159519111
3.9
Great
22 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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I use a mobolity scooter and the staff…
I use a mobolity scooter and the staff we.re helpful opening the door
6 April 2026
Reply from Buzz Bingo - Nottingham
Good morning,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Nottingham. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
What an amazing group of staff…
What an amazing group of staff ,friendly and easily approachable
9 January 2026
Unprompted review
Reply from Buzz Bingo - Nottingham
Hi Michelle,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Nottingham. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Always great entertainment…
Always great entertainment and always have a laugh as well as winning some cash.
8 December 2025
Reply from Buzz Bingo - Nottingham
Hi there Kenneth,
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Nottingham. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
Dirty and cold.
Well, where do I start?
Top valley Buzz bingo club is not a very nice place to be in the last year or two.
The place is dirty, seats are filthy, broken toilet doors broken toilet seats, missing urinals, sink taps not working properly. Touch pads not being cleaned after use.
THE PLACE IS COLD, and when you ask about the heating the staff say it is being controlled from head office, how can someone in a lovely warm office control the heating requirements of a bingo hall.
People are having to sit with their coats on, I can not imagine that the office staff have to sit in their coats!
21 November 2025
Unprompted review
Reply from Buzz Bingo - Nottingham
Good morning,
I hope you're well. Thank you for taking the time to leave us a review for our Clubs.
Should you wish to provide any specific feedback regarding your visit please feel free to reach out via the 'Contact Us' page on the website.
We value any and all feedback good or bad to improve our services.
Kind Regards,
Olivia
Customer Reviews Team
Yes went today to bingo to day sat 25th…
Yes went today to bingo to day sat 25th oct it was such a shambles at top valley notts this is the afternoon session the bingo caller was so bad you could not understand what she was saying letter know what numbers she was calling she made at least 3 mistakes called 3 numbers wrong if you had bee on paper playing you would not know if you had won or not. I have not been for a while but don’t think I would go again. It needs a new manger also a good bingo caller that you can understand. It’s such a shame 3 years ago it was great. Not many people their anymore.
25 October 2025
Unprompted review
Reply from Buzz Bingo - Nottingham
Hi there Roslyn,
I hope you are well.
Thank you for taking the time to leave a review.
I am sorry to hear your experience in our Nottingham club did not meet your expectations, we will always try to provide an inclusive experience for all of our customers.
I will raise this internally to our club for review to ensure continual improvement in the service provided to our loyal customers.
Kind Regards,
Tia
Customer Reviews Team
Staff are always ready to help and they…
Staff are always ready to help and they are all do friendly.
Great atmosphere 👌 👏 👍 🙌 😍 ❤️
17 October 2025
Unprompted review
Reply from Buzz Bingo - Nottingham
Hello Mrs Testo,
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your time at Buzz Bingo and The Slots Room Nottingham.
Our team takes great pride in providing friendly and helpful service, and it's fantastic to know that you felt well taken care of.
We're also delighted that you loved the atmosphere. We look forward to welcoming you back for more fun and excitement soon!
Best regards,
Mark
Customer Review Team
Nottingham Top Valley club
Although I have given 5 stars, it is all to do with James the manager abd his staff. Every single one of his staff are brilliant helpful, polite, obliging and seem happy to work there. They know what their customers need or want my only gripe is the state of the hall it has lots of black tape over carpets, broken and dirty furniture and toilets with broken seats and doors BUT it doesn't put me off because nowhere is perfect and staff make up for it. I would love to mention them all individually but Dawn, Josh, Emma, Olivia, Helen and James along with the rest have been so helpful with me as disabled. Woman cant really go in pubs alone but can to bingo and feel safe no fear of the country's troubles and stand a chance of winningsome money.
12 August 2025
Unprompted review
Reply from Buzz Bingo - Nottingham
Hi Lyn,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Nottingham. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I will also certainly pass over your feedback regarding the facilities in club to the relevant people to be reviewed.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
Reply from Buzz Bingo - Nottingham
Hi there Jetliz,
Thank you for taking the time to leave us a review and I hope you are doing well.
It is great to hear you are enjoying your time on our site, that is all we could hope for!
We will continuously strive to provide the best variety of games possible to our players.
Thank you again for your review and have a great day, best of luck for the future!
Kind Regards,
Tia
Customer Reviews Team
Reply from Buzz Bingo - Nottingham
Hi Clarissa,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Nottingham. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
Reply from Buzz Bingo - Nottingham
Dear Angela,
Thank you for taking the time to share your feedback with us. We are sorry to hear about your experience and understand your concerns regarding the game outcomes. At Buzz Bingo and The Slots Room Nottingham, we strive to ensure that all our games are fair and enjoyable for everyone. We would like to assure you that our games are operated under strict regulations to maintain fairness and transparency.
Your feedback is important to us, and we will take it into consideration as we continue to improve our services. If you have any further concerns or suggestions, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back and provide a more enjoyable experience in the future.
Best regards,
Olivia
Customer reviews team
Horrible
No white wine as they run out quick, no alkohol like whysky, the not accept cradir card. Bingo its to fast, no break. Horrible. Plus we come for billionare mens streeptise, that guys dont have body for it, some kind off joke 🤦♀️🤦♀️🤦♀️
7 December 2024
Unprompted review
Reply from Buzz Bingo - Nottingham
Hi Anna,
Thank you for leaving us a review.
Good or bad, we always use these to try to improve our services that we provide.
I am sorry to hear about your experience when visiting our Nottingham club.
I will certainly pass this over to the relevant people for this to be reviewed.
I do hope you will reconsider visiting us soon and any future visits are nothing but enjoyable.
Kind regards,
Tia
Customer Reviews Team
Wouldn't recommend at all unless u want to go home crying
Worse experience ever and never setting foot in there again 😪 my first post was removed due to explaining what happened so I can't go into details but I would advise you all not to go staff wasn't friendly at all.
28 September 2024
Unprompted review
Reply from Buzz Bingo - Nottingham
Good afternoon,
Thank you for leaving us a review.
Good or bad, we always use these to try to improve our services that we provide.
I am sorry to hear about your experience when visiting our Nottingham club.
I will certainly pass this over to the relevant people for this to be reviewed.
I do hope you will reconsider visiting us soon and any future visits are nothing but enjoyable.
Kind regards,
Tia
Customer Reviews Team
Friendly staff
Friendly staff, very helpful
Drinks and food has been very nice
7 July 2024
Unprompted review
Reply from Buzz Bingo - Nottingham
Good morning,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
I love buzz bingo
I love buzz bingo. The staff are friendly in a fantastic atmosphere. Great games, great prizes and great fun!
21 July 2024
Unprompted review
Reply from Buzz Bingo - Nottingham
Hi Stacey,
I hope you are well.
Thank you for taking the time to leave us a review for our Nottingham Top Valley Club.
I’ll ensure to pass this feedback over to the team within the club. I’m glad to hear of your experience in the club. We pride ourselves on the outstanding customer service our staff provide in the club.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Mark
Customer Reviews Team
Great experience
Friendly staff, good value food, relaxed environment and we won!
7 April 2024
Unprompted review
Reply from Buzz Bingo - Nottingham
Hi Patrick,
I hope you are well.
Thank you for taking the time to leave us a review following your visit to our Nottingham club.
It is great to hear you have had an enjoyable time with us and congratulations on your win!
I hope any future visits with us and here's to your next win!
Kind regards
Tia
Customer Reviews Team
Brilliant and get me out the flat for…
Brilliant and get me out the flat for couple of hours
10 January 2024
Unprompted review
Reply from Buzz Bingo - Nottingham
Good afternoon Sallyann,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Top Valley. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
The Bees Knees of the Buzz world
The staff are very approachable and friendly' Great party atmosphere. You do feel part of the the experience. Great Buzz.
24 February 2024
Reply from Buzz Bingo - Nottingham
Hi Stephen,
I hope you are well.
It is great to hear you are enjoying Buzz Bingo Nottingham Top Valley, I will pass this amazing feedback to the team.
Thank you for taking the time to leave us a review and I hope you continue to enjoy what Buzz Bingo has to offer and good luck on your next visit.
Kind regards
Tia
Customer Reviews Team
The chat host are very welcoming and the…
The chat host is very welcoming and the people are so friendly
22 December 2023
Reply from Buzz Bingo - Nottingham
Hi there Jacqueline,
Thank you for taking the time to leave your review.
It’s great to hear you are enjoying our Hosts & Chat Stars, they work really hard to ensure they give a great experience.
I will pass on your comments and good luck on the site.
Kind regards,
Richard
Customer Reviews Team
Fairness in The Bingo Hall !!
The staff are wonderful & with me being walking disabled tend to be quite generous with their help. My only complaint is the heat in the main hall. When one has to sit wearing coat, scarf & gloves to play lovely bingo then something is wrong. Can’t anything be done to rectify this as I love going there.
Thank you.
3 November 2023
Unprompted review
Reply from Buzz Bingo - Nottingham
Hi Phil,
Thank you for your comments and I am pleased our staff at Buzz Nottingham are looking after you.
I will pass your comments on regarding the heating and hope you enjoy your next visit.
Kind regards
Buzz Bingo Customer Service
Reply from Buzz Bingo - Nottingham
Hi Sharnia,
I hope you are well.
It is great to hear you are enjoying Buzz Bingo Nottingham I will pass this amazing feedback to the team.
Thank you for taking the time to leave us a review and I hope you continue to enjoy what Buzz Bingo has to offer and good luck on your next visit.
Kind regards
Buzz Bingo Customer Service
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