I went and it said £75 on the board but they gave me £5 so I don't know what was wrong and bingo caller and money person made fun of me.
Company replied
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See what reviewers are saying
The staff make you feel welcome and your night so special also the food is tasty and always nice and warm cant fault anything about this club
Company replied
Staff are amazing fun atmosphere only complaint is people are reserving 4 or more machines at a time these machines should be monitored more and if bingo is not playing then machines should not be res... See more
Company replied
Absolutely love my wee nights out too bingo, great prices and promotions.
Company replied
Company details
Written by the company
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Contact info
1-3 Orbiston Street, ML1 1QW, Motherwell, United Kingdom
- 1698262564
3.6
Average
8 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
I went and it said £75 on the board…
I went and it said £75 on the board but they gave me £5 so I don't know what was wrong and bingo caller and money person made fun of me.
24 April 2026
Unprompted review
Reply from Buzz Bingo - Motherwell
Hi Jennifer,
Thank you for taking the time to share your experience with us. I'm sorry to hear about the confusion regarding the prize amount and the interaction with our staff.
We strive to ensure all our guests feel welcome and respected, and it's disappointing to learn that this wasn't the case during your visit.
Your feedback is important, and we'll be looking into this matter to prevent similar issues in the future. Please feel free to contact our support team at any time should you wish to discuss this further. Our support team is available 7 days a week via the ‘Contact Us’ page, and we will be more than happy to assist you.
Kind regards,
Mark
Customer Review Team
Absolutely love my wee nights out too…
Absolutely love my wee nights out too bingo, great prices and promotions.
17 September 2025
Unprompted review
Reply from Buzz Bingo - Motherwell
Hi Cheryl,
Thank you for taking the time to leave us a review and I hope you are doing well!
It is great to hear you are enjoying your time in our Motherwell club, that is all we could hope for.
We will continuously strive to provide the best variety and promotional offers possible to our players.
Thank you again for your review and have a great day, best of luck for the future!
Kind Regards,
Tia
Customer Reviews Team
Buzzing all the way
Love it. The atmosphere is so friendly, I don't go often but when I do I get a very warm welcome.
15 July 2025
Unprompted review
Reply from Buzz Bingo - Motherwell
Good afternoon,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Motherwell. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Lovely friendly staff
Lovely friendly staff money is good for rhe price you pay to play
26 March 2025
Unprompted review
Reply from Buzz Bingo - Motherwell
Good evening Nikki,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Motherwell club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
Staff are amazing fun atmosphere only…
Staff are amazing fun atmosphere only complaint is people are reserving 4 or more machines at a time these machines should be monitored more and if bingo is not playing then machines should not be reserved also it would be nice to see toasties on the food menu
4 July 2024
Unprompted review
Reply from Buzz Bingo - Motherwell
Hi Pauline,
Thank you for your review of our Motherwell club.
We always try to ensure we foster a friendly and helpful atmosphere for all of our attending customers. Good or bad, we take all feedback on board to offer a better service in future.
If you have concerns during your next visit please speak directly to the management team in the club or contact customer services via our Online Contact Form and we can investigate this further. You can fill this out via the red 'Help' button in the bottom right of our website and select 'Contact Us'.
I do hope you continue to visit and I wish you the best of luck!
Kinds regards,
Claire
Customer Reviews Team
The staff make you feel welcome and…
The staff make you feel welcome and your night so special also the food is tasty and always nice and warm cant fault anything about this club
26 February 2024
Unprompted review
Reply from Buzz Bingo - Motherwell
Hi Mr Francis,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Motherwell. I will pass this feedback over to the team.
From our bingo sessions to food and drink, we always strive to provide the best service possible! I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
Friendly staff great atmosphere clean…
Friendly staff great atmosphere clean and tidy
24 February 2024
Unprompted review
Reply from Buzz Bingo - Motherwell
Good morning Pauline,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Motherwell. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
do not give them your money
do not give them your money. bonus is diabolical then your account is locked until you send photos and details. i joined an hour ago and have lost 90 quid and havent even played. avoid at cost
29 May 2022
Unprompted review
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