My experience with BUZZ BINGO is very positive the staff are wonderful always friendly and helpful food is cooked well and reasonably priced and of course a game of bingo where the fun begins I for on... See more
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This is the first time I've been to buzz bingo. We went as group myself & bunch of friends. What a great night we had. We will definitely be back
Company replied
We went on Bank Holiday Monday as we had been given a voucher for a free burger and drink, When we got there we were told it was only through an app for cheap bingo and the burger free which nobody h... See more
Company replied
Lovely staff made us feel welcome. Good prices ( We won a Facebook competition for £10 touchpad) Both of us won which is always a great night
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Company details
Written by the company
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Contact info
2 Lower Stone Street, ME15 6JN, Maidstone, United Kingdom
- 1622756370
3.6
Average
12 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
This is the first time I've been to…
This is the first time I've been to buzz bingo. We went as group myself & bunch of friends. What a great night we had. We will definitely be back
25 February 2026
Unprompted review
Reply from Buzz Bingo - Maidstone
Hi Sandra,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Maidstone. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
My experience with BUZZ BINGO is very…
My experience with BUZZ BINGO is very positive the staff are wonderful always friendly and helpful food is cooked well and reasonably priced and of course a game of bingo where the fun begins I for one cannot fault my local club keep up the good work you do for us xx
24 February 2026
Reply from Buzz Bingo - Maidstone
Good afternoon,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Maidstone club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
Promotions
We went on Bank Holiday Monday as we had been given a voucher for a free burger and drink, When we got there we were told it was only through an app for cheap bingo and the burger free which nobody had been told about. There were others as well that had the voucher and we had to have a long discussion until eventually we were told we could have the burger. It was also advertised as having 2 x £100 full houses but there was only 1 x £100 which often happens. I know it is subject to how many people attend but things should not be promised that cannot be given. Sometimes they put the money up substantially and then because there aren't enough people attending the prizes are reduced, which seems very unfair.
25 August 2025
Unprompted review
Reply from Buzz Bingo - Maidstone
Hi there Teresa,
Thank you for leaving us a review.
Good or bad, we always use these to try to improve our services that we provide.
I am sorry to hear about your experience when visiting our Maidstone club.
I will certainly pass this over to the relevant people for this to be reviewed. If there is any further feedback you wish to provide please feel free to reach out via the Contact Us page on our website.
I do hope you will reconsider visiting us soon and any future visits are nothing but enjoyable.
Kind regards,
Tia
Customer Reviews Team
Outrageous lady manager
I used to go there often. But since I came across an outrageous manager, I swear I will never set my foot in there again. This place is getting worst. Other casinos around there always treat me nicer with a better attitude and respect.
12 June 2025
Unprompted review
Reply from Buzz Bingo - Maidstone
Hi there Bovy,
I hope you are well and thank you for your review.
I am sorry to hear your visit to our Maidstone Club fell short of your expectations, we would never want this to be the case.
Please feel free to reach out to our Customer Services team, you can contact us via the ‘Contact Us’ page on the website so we can discuss this further and ensure your feedback is escalated accordingly.
Thank you for taking the time to leave your review, all feedback is appreciated and helps us work towards providing a better customer experience.
Kind Regards
Tia
Customer Reviews Team
Reply from Buzz Bingo - Maidstone
Good afternoon Gwendoline,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Maidstone club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
what a terrible place
what a terrible place, drunks and crack head looming around outside, place also looks like it is falling apart.
Definitely wouldn't go here.
10 July 2024
Unprompted review
Reply from Buzz Bingo - Maidstone
Good evening Alex,
Thank you for your review. Good or bad, we always appreciate feedback to help us offer a better service.
Unfortunately, a couple of the issues you have mentioned there do appear to be out of our control. However, if you were to mention any of this issues to our team I am certain that would be happy to look into it further.
I do hope you give us a further chance in future!
Please enjoy the rest of your day.
Kind regards,
Richard
Customer Reviews Team
Lovely staff made us feel welcome.
Lovely staff made us feel welcome.
Good prices ( We won a Facebook competition for £10 touchpad)
Both of us won which is always a great night
1 July 2024
Unprompted review
Reply from Buzz Bingo - Maidstone
Hi there,
Congratulations on your fantastic win. Its great to hear such good news and thank you for taking the time to leave your review.
I am delighted to hear of your experience with our amazing staff in the Maidstone club and will make sure to pass this over.
Happy spending !! and here's to your next win.
Kind regards
Tia
Customer Reviews Team
Place is always empty..same winners all…
Place is always empty..same winners all the time, don't like always linking up. Be better in house, probably attract more people too
18 January 2024
Unprompted review
Reply from Buzz Bingo - Maidstone
Hi there Adele,
I hope you are well.
Thank you for taking the time to leave a review. I am sorry to hear of your experience was not as you were anticipating in our Maidstone Club.
We will always try to provide an inclusive experience for all attending customers to our clubs; I'm sorry to hear you did not receive this treatment.
I will raise this internally to our club for review to ensure continual improvement in the service provided to our loyal customers.
Kind regards,
Tia
Customer Reviews Team
Friendly staff and value for money
1 April 2024
Unprompted review
Reply from Buzz Bingo - Maidstone
Hi Paula,
I hope you are well.
Thank you for taking the time to leave us a review for our Maidstone Club.
I’ll ensure to pass this feedback over to the team within the club. I’m glad to hear you appreciate the pricing within the club. We try to offer a variety of bonus games and packages to allow more choice for our customers.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Claire
Customer Reviews Team
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