Needs to get a regular cleaner for the tables and the floor, also electronic machines needs cleaning or leave the stuff so we can clean our own boards. Making inprovements which is a good thing.
Company replied
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See what reviewers are saying
A pleasant social evening with friends we have made over many years. Covid spoilt many things but it is starting to recover with an increase in members which is resulting in prize money gradually risi... See more
Company replied
Big shout out to Mason on the service desk in Bristol Fishponds who’s very helpful, offering the best service for the customers. Also very friendly customer service from everyone else.
Company replied
The manager Chris was very friendly and made our first visit here very enjoyable. He checked on us before main events to ensure we knew what we were doing. A credit to buzz.
Company replied
Company details
Written by the company
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Contact info
663-665 Fishponds Road, Fishponds, BS16 3BQ, Bristol, United Kingdom
- 1179653662
4.1
Great
15 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Needs to get a regular cleaner for the…
Needs to get a regular cleaner for the tables and the floor, also electronic machines needs cleaning or leave the stuff so we can clean our own boards. Making inprovements which is a good thing.
15 December 2025
Unprompted review
Reply from Buzz Bingo - Fishponds
Hi maria,
I hope you're well. Thank you for taking the time to leave us a review for our Fishponds Club.
Should you wish to provide any specific feedback regarding your visit please feel free to reach out via the 'Contact Us' page on the website.
We value any and all feedback good or bad to improve our services.
Kind Regards,
Olivia
Customer Reviews Team
Reply from Buzz Bingo - Fishponds
Hi Jayne,
I hope you're well. Thank you for taking the time to leave us a review for our Fishponds club.
I am delighted to hear you have had a five star experience with us in club! I do hope you continue to enjoy any future visits with us.
Kind regards,
Olivia
Customer Reviews Team
Friendly and helpful staff
20 November 2025
Unprompted review
Reply from Buzz Bingo - Fishponds
Hi Michael,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Fishponds. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Fab night
Fab night. Rich was amazing and super helpful to all the newbies. He was so helpful and friendly and nothing was too much. Employee of the month!
29 August 2025
Unprompted review
Reply from Buzz Bingo - Fishponds
Hi Rose,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Fishponds. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Reply from Buzz Bingo - Fishponds
Good morning James,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Fishponds. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
Reply from Buzz Bingo - Fishponds
Good morning Rachel,
I hope you're well.
Thank you for taking the time to leave us a review for our Fishponds Club.
I’ll ensure to pass this feedback over to the team within the club. I’m glad to hear of your experience in the club. We pride ourselves on the outstanding customer service our staff provide in the club.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
Helpful staff
Big shout out to Mason on the service desk in Bristol Fishponds who’s very helpful, offering the best service for the customers. Also very friendly customer service from everyone else.
28 August 2024
Unprompted review
Reply from Buzz Bingo - Fishponds
Good evening Will,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Bristol Fishponds club, they work really hard to ensure they give a great experience!
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Tia
Customer Reviews Team
I enjoy a night out at Bingo
I enjoy a night out at Bingo. Great staff and friendly people
11 July 2024
Unprompted review
Reply from Buzz Bingo - Fishponds
Hi Diane,
I hope you are well.
Thank you for taking the time to leave us a review for our Bristol Fishponds Club.
I’ll ensure to pass this feedback over to the team within the club. I’m glad to hear of your experience in the club. We pride ourselves on the outstanding customer service our staff provide in the club.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Mark
Customer Reviews Team
A pleasant social evening with friends…
A pleasant social evening with friends we have made over many years. Covid spoilt many things but it is starting to recover with an increase in members which is resulting in prize money gradually rising, The food is cooked well and drinks priced reasonably. Staff are top class, helpful and our new manager Chris always available really nice person. It makes for a good evening
3 July 2024
Unprompted review
Reply from Buzz Bingo - Fishponds
Hi Terence,
I hope you are well.
I am glad to hear you are enjoying your time with us at our Fishponds club!
We are doing everything we can to provide an inclusive experience including prize money. I am glad to hear you appreciate the pricing of the food and drinks within the club, we will always try to remain as affordable as possible!
I hope you continue to enjoy any future visits with us.
Kind regards
Tia
Customer Reviews Team
Buzz Bingo Fishponds is great
Buzz Bingo Fishponds is great, the staff are friendly and helpful, I always have a good time there. The party nights are fun, but the more chill ‘regular’ bingo is too!
5 May 2024
Unprompted review
Reply from Buzz Bingo - Fishponds
Good afternoon Jackie,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Fishponds. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
Polite staff can't do enough for you food is great excellent service.
Polite staff can't do enough for you
7 April 2024
Unprompted review
Reply from Buzz Bingo - Fishponds
Hi Lee,
I hope you are well.
Thank you for taking the time to leave us a review for our Bristol Fishponds Club.
I’ll ensure to pass this feedback over to the team within the club. We pride ourselves on the outstanding customer service our staff provide in the club. We think the food is pretty neat too, remember we update our menu regularly so get ready for new and exciting stuff in the future!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Claire
Customer Reviews Team
Reply from Buzz Bingo - Fishponds
Hi Ann,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Fishponds, our teams work to provide a friendly and fun atmosphere to our sessions. I will pass this feedback over to the team, thank you for such a lovely review!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit.
Kind regards
Claire
Customer Reviews Team
The manager Chris was very friendly and…
The manager Chris was very friendly and made our first visit here very enjoyable. He checked on us before main events to ensure we knew what we were doing. A credit to buzz.
30 March 2024
Unprompted review
Reply from Buzz Bingo - Fishponds
Hi Wendy,
I hope you are well.
Thank you for taking the time to leave us a review for our Bristol Fishponds Club.
I’ll ensure to pass this feedback over to the management team within the club. We pride ourselves on the outstanding customer service our staff provide in the club, I'm glad to hear our management team were helpful during your visit.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Claire
Customer Reviews Team
Do not go into the BUZZ Bingo in…
BUZZ Bingo Fishponds Bristol - shame on you for unfairly slapping myself with a car park fine of £100, I was at your car park for only 20 minutes, ONLY 20 minutes!!! You (duty manager) & your company are Cheats, Ripping people off.
To the duty Manager (29/12/22) of BUZZ BINGO in Fishponds who I dealt with, none of the signs inform the driver of the 15 minutes stay limit (this might be your company internal policy, I couldn’t know, nor Imagined). SHAME ON YOU for lying to me so openly regarding the signs displaying 15 minute time limit - they don’t, please see proof & photos below…
The car park outside your premises it’s a trap intentionally set up in such way to charge people unfamiliar with the surroundings this extortionate fines. The machine used to register customer cars by reception didn’t work today either.
At 8 pm on a Thursday evening to stop for only 20 minutes (waiting for someone who was inside your business) in an empty car park and be fined/punished it is horrible. To other drivers avoid BUZZ BINGO and it’s car parks.
29 December 2022
Unprompted review
Avoid Fishponds/Bristol
Avoid Fishponds/Bristol
Avoid Fishponds/Bristol. Scammed for £100 parking charges due to an innocent error. Group Nexus parking and Buzz bingo are obviously in cahoots to exploit people.
16 May 2022
Unprompted review
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