Budget Windscreens Reviews 

3,639
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 424 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, politeness, and helpfulness. Many people appreciate the efficiency and high quality of the work, noting that jobs are completed quickly and to a high standard. Reviewers also frequently mention the competitive and reasonable pricing, often finding it significantly lower than other quotes. The overall value for money is highly regarded, with many recommending the company for its reliable and affordable service. However, some customers also noted minor issues such as untidy cleanup after the service or a wait for fitter availability.

What people talk about most

Service

People report positive experiences with service, often highlighting the speed, efficiency, and... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their politeness, friendliness, and... See more

Price

Users describe positive interactions with price, consistently finding it to be very reasonable and... See more

Value for money

Clients share positive opinions on value for money, frequently highlighting that prices are competitive and... See more

Quality

Customers generally report high satisfaction with the quality of work, often highlighting excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant service today. We needed a windscreen on our Renault Zoe to be refitted as it was leaking. We had 2 previous aborted fixes due to rain. The technician arrived on time, a rea... See more

Company replied

Rated 5 out of 5 stars

I contacted BW on New Year's Day and received a quote within minutes, and availability much sooner than I expected. It cost me half of what a well known competitor quoted me. Jim was lovely and did... See more

Company replied

Rated 5 out of 5 stars

Extremely well organised and helpful. I was struck by how efficient they were nothing was too much trouble. They arrived on the day either all the necessary car window fitting equpment. They were po... See more

Company replied

Rated 5 out of 5 stars

I was impressed from start to finish. Convenient time arranged, friendly and knowledgeable fitter who couldn't have been more helpful - even explained and showed me what he was doing! Shame not all tr... See more

Company replied


Company details

  1. Auto Glass Shop
  2. Glass Repair Service
  3. Truck Parts Supplier

Written by the company

Who Are We? Budget Windscreens have been offering a professional and quality windscreen replacement service to our customers for over of 44 years, and have built our reputation by offering a bespoke service for the repair and replacement of all types of glass to any vehicle Cars, Vans, Trucks, Buses, Coaches, Diggers, Plant & Machinery if it has glass we can replace it. All work is carried out by mobile Service Units that come to you Working with some of the largest manufacturers and suppliers in the world of glass to the automotive industry we have developed and proven methods of supplying and fitting premier products for any make of vehicle including OE parts all installed to the very highest standards. We Offer an ADAS re calibration Service for vehicles with the latest Safety integrated systems such as automatic braking, lane departure warning, fog and radar detection. In addition to this we offer the removal/refitting of glass and specialize in Classic Vehicle Glass and offer a Nationwide coverage for our many fleet haulage and account customers

Price Promise if you can find a Genuine lower quote using the same quality of glass and materials simply forward it to us and we will do our level best to beat or match it for you.

Written by the company

We are committed to providing the finest Auto Glass Repair and Replacement Service Available Anywhere with over 43 years of trading we have decades of Experience for you to rely on.

Lifetime Guarantee for as long as you own the Vehicle

On all parts and materials

On all parts and materials
Over 43 years of trading you can rely on

Contact info

Budget Windscreens

Established Over 44 Years You Can Rely On Us To Serve You Right

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(3,639)

416 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very efficient individual

Very efficient individual - polite and easy to deal with.

1 July 2026
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for your fantastic 5-star review.

We're delighted to hear that you were happy with both the service and the price, and that the job was completed quickly and smoothly.

Providing great value alongside a fast, professional service is exactly what we strive for every day, so it's wonderful to know that your experience reflected this.

Thank you for choosing Budget Windscreens and for taking the time to leave your feedback. Your support means a great deal to the whole team, and we look forward to assisting you again should you ever need us in the future.

– The Budget Windscreens Team

Rated 5 out of 5 stars

Windscreen replacement

I spoke to Gary at Budget windscreens got a good price for screen replacement and date for fitter to call,two days latter Derron arrived and fitted new windscreen who was very polite and friendly and did a great job .couldn't ask for better service,budget should be very proud of them both,thankyou so much. Peter sweet

6 July 2026
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for your fantastic 5-star review, Peter.

We're delighted to hear that you were so pleased with the service you received from start to finish.

We'll be sure to pass your kind comments on to Gary and Derron. It's great to know that Gary was able to provide a competitive price and arrange everything smoothly, and that Derron arrived as planned, carried out the windscreen replacement professionally, and left such a positive impression with his polite and friendly manner.

To hear that you "couldn't ask for better service" is a wonderful compliment and means a great deal to the whole team. We’re very proud of our staff and it’s fantastic to know they delivered the level of service we always aim for.

Thank you for choosing Budget Windscreens and for taking the time to leave such kind feedback. Your support is greatly appreciated, and we look forward to assisting you again should you ever need us in the future.

– The Budget Windscreens Team

Rated 5 out of 5 stars

Busrewdget prices

Budget prices
Premier service

2 July 2026
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for your fantastic 5-star review.

We're delighted to hear that you found our pricing competitive while still receiving a premium level of service.

“Budget prices, premier service” is exactly the standard we aim to deliver every day, so it’s wonderful to know that your experience reflected that.

Thank you for choosing Budget Windscreens and for taking the time to leave your feedback. Your support means a great deal to the whole team, and we truly appreciate your recommendation.

We look forward to assisting you again should you ever need us in the future.

– The Budget Windscreens Team

Rated 5 out of 5 stars

Great easy and super quick service…

Great easy and super quick service ⭐️⭐️⭐️⭐️⭐️
Cheaper than other comparable quotes
Engineer provided great customer service

1 July 2026
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for your fantastic 5-star review.

We're delighted to hear that you found the service easy, super quick and great value compared with other quotes.

It’s also wonderful to know that our engineer provided such great customer service throughout the job. We pride ourselves on combining fast turnaround times, competitive pricing and friendly, professional workmanship, so it’s fantastic to hear that your experience reflected exactly that.

Thank you for choosing Budget Windscreens and for taking the time to leave your feedback. Your support means a great deal to the whole team, and we’re delighted that we could provide a service worthy of your 5-star review.

We look forward to assisting you again should you ever need us in the future.

– The Budget Windscreens Team

Rated 4 out of 5 stars

Proffesional and excellent work and on…

Proffesional and excellent work and on time

1 July 2026
Unprompted review
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for your fantastic 5-star review.

We're delighted to hear that you were pleased with the professional service, excellent workmanship and punctuality.

Providing high-quality work while arriving on time and delivering a smooth, hassle-free experience is exactly what we strive for every day, so it's wonderful to know that your experience reflected this.

Thank you for choosing Budget Windscreens and for taking the time to leave your feedback. Your support means a great deal to the whole team, and we're delighted that we could provide a service worthy of your 5-star review.

We look forward to assisting you again should you ever need us in the future.

– The Budget Windscreens Team

Rated 5 out of 5 stars

Next day Windscreen install

Really great company for Windscreen replacement, providing next day install. The fitter was amazing and did an excellent job, he also provided an excellent description of everything before and after completion. I definitely recommend Budget Windscreens for the service and customer care they provide.

30 June 2026
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for your fantastic 5-star review.

We're delighted to hear that you were so pleased with both our next-day windscreen replacement service and the overall experience you received.

Providing a fast response without compromising on quality is something we take great pride in, so it's wonderful to know we were able to get you back on the road so quickly.

We're especially pleased that our fitter made such a positive impression by explaining everything clearly before and after the installation. We believe keeping our customers fully informed is an important part of delivering first-class customer service.

Thank you for your recommendation and for taking the time to leave such positive feedback. Comments like yours mean a great deal to the whole team and reinforce the standards we've been committed to for over 44 years.

We truly appreciate your support and look forward to assisting you again should you ever need us in the future.

– The Budget Windscreens Team

Rated 5 out of 5 stars

Great service

Great service, approved OEm glass with Saint gobain logo installed exactly as the One I had Just without the Volvo logo as Volvo install Saint gobain glass anyway Just adding the Volvo logo all done in 40 minutes on Sat morning

27 June 2026
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for your fantastic 5-star review.

We're delighted to hear that you were so pleased with the service you received.

It's especially rewarding to know that you appreciated the quality of the replacement glass. We always aim to fit OEM or OEM-equivalent glass wherever possible, ensuring our customers receive the same high standards of quality, fit and performance as the original equipment fitted by the vehicle manufacturer.

We're also pleased that the installation was completed efficiently on a Saturday morning and that everything was finished in around 40 minutes.

Thank you for choosing Budget Windscreens and for taking the time to leave such detailed feedback. Your recommendation means a great deal to the whole team, and we're delighted that we could provide a service worthy of your 5-star review.

We look forward to assisting you again should you ever need us in the future.

– The Budget Windscreens Team

Rated 5 out of 5 stars

Recommend very nice service and thank…

Recommend very nice service and thank you

26 June 2026
Unprompted review
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for your fantastic 5-star review.

We're delighted to hear that you were pleased with the service you received.

Providing friendly, professional service and making the process as straightforward as possible is exactly what we strive for every day, so it's wonderful to know that your experience reflected this.

Thank you for your recommendation and for taking the time to leave your feedback. Your support means a great deal to the whole team, and we're delighted that we could provide a service worthy of your 5-star review.

We look forward to assisting you again should you ever need us in the future.

– The Budget Windscreens Team

Rated 5 out of 5 stars

20 minutes job done what more can i say…

20 minutes job done what more can i say excellent service would highly recommend that

26 June 2026
Unprompted review
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for your fantastic 5-star review.

We're delighted to hear that you were so pleased with the speed and quality of the service you received.

Completing your windscreen replacement in around 20 minutes while maintaining the highest standards of workmanship is exactly what our experienced technicians strive for every day.

Your comment, "20 minutes, job done – what more can I say," really made us smile, and we're thrilled that you would highly recommend Budget Windscreens to others.

Thank you for choosing Budget Windscreens and for taking the time to leave your feedback. Your support means a great deal to the whole team, and we look forward to assisting you again should you ever need us in the future.

– The Budget Windscreens Team

Rated 5 out of 5 stars

Great experience from start to finish

Great communication from the installer about when he would be arriving and how long he would need.
Very reasonably priced and the job was completed to a high standard.
Highly recommend and would absolutely use again.

25 June 2026
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for your fantastic 5-star review.

We're delighted to hear that you had a great experience from start to finish.

Keeping our customers informed is an important part of the service we provide, so it's wonderful to know that our installer kept you updated on their arrival time and explained how long the work would take.

We're also pleased to hear that you found our pricing very competitive and that the windscreen replacement was completed to a high standard. Delivering excellent workmanship alongside great value is exactly what we strive for every day.

Thank you for your recommendation and for taking the time to leave such positive feedback. We're delighted that you would choose Budget Windscreens again, and your support means a great deal to the whole team.

We look forward to assisting you again should you ever need us in the future.

– The Budget Windscreens Team

Rated 5 out of 5 stars

JUST EXCELLENT 5*

have had to use these guys 3 times now . I can't begin to tell you how polite, friendly and helpful they are. And so cheap in comparison. I would recommend them all day long. Thank you guys

24 June 2026
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for your fantastic 5-star review.

We're truly honored that you've chosen Budget Windscreens not once, but three times, and that we've been able to provide the same high level of service on each occasion.

Comments like yours mean a great deal to us. Providing friendly, helpful and professional service at competitive prices has been at the heart of our business for over 44 years, so it's wonderful to hear that this is exactly what you've experienced.

To hear that you would recommend us "all day long" is one of the highest compliments we could receive, and we're incredibly grateful for your continued trust and support.

Thank you for taking the time to leave such kind feedback. We look forward to being there for you again whenever you need us.

– The Budget Windscreens Team

Rated 5 out of 5 stars

Josch did a 10* star job

Josch did a 10* star job! All good I'd use Budget Windscreens again.

24 June 2026
Unprompted review
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for your fantastic 5-star review.

We're delighted to hear that you were so pleased with the service provided by Josh.

A "10-star" compliment is wonderful feedback, and we'll be sure to pass your kind comments on to him. Josh takes great pride in delivering professional workmanship and excellent customer service, so he'll be delighted to know he made such a positive impression.

We're also thrilled to hear that everything went smoothly and that you would choose Budget Windscreens again in the future. Recommendations and repeat custom are the highest compliments we can receive.

Thank you for choosing Budget Windscreens and for taking the time to leave your feedback. Your support means a great deal to the whole team, and we look forward to assisting you again whenever you need us.

– The Budget Windscreens Team

Rated 5 out of 5 stars

I had a budget windscreens,new passenger door window…

I had a new passenger door window fitted on my Peugeot 208 by budget windscreens rainham the guy who came to do it Rick turned up on the time and was polite and very pleasant. I certainly would use this company again.

4 June 2026
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for your fantastic 5-star review.

We're delighted to hear that you were pleased with the replacement of your Peugeot 208 passenger door glass and that Rick provided such a positive experience.

Punctuality, professionalism and friendly customer service are qualities we pride ourselves on, so it's wonderful to hear that Rick arrived on time, was polite and pleasant throughout, and completed the work to your satisfaction.

We'll be sure to pass your kind comments on to Rick, who will be delighted to hear that his efforts were appreciated.

Thank you for choosing Budget Windscreens Rainham and for taking the time to leave your feedback. Your support means a great deal to the whole team, and we're delighted that you would use us again in the future.

– The Budget Windscreens Team

Rated 5 out of 5 stars

Absolutely incredible service provided…

Absolutely incredible service provided to me by both the company and my technician Josh. Josh worked with me to sort out unforeseen issues with my old Land Rover, with the company supporting every visit! Could not recommend them enough, and thank you to Josh, he was a pleasure to meet and highly experienced!!

17 June 2026
Unprompted review
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for your fantastic 5-star review, Amber.

We're delighted to hear that you had such a positive experience with both our team and Josh.

Older vehicles, particularly Land Rovers, can sometimes present unexpected challenges, so it's wonderful to hear that Josh was able to work through the unforeseen issues and ensure everything was completed correctly. Our goal is always to find the right solution for our customers, and we're pleased that both Josh and the wider team were able to support you throughout the process.

We'll be sure to pass your kind comments on to Josh, who will be delighted to hear that his experience, professionalism and friendly approach made such a positive impression. Being described as "a pleasure to meet" is a compliment he'll be very proud of.

Thank you for your recommendation and for taking the time to share your experience. Feedback like yours means a great deal to the whole team and reinforces the standards of service we've worked hard to maintain for over 44 years.

We truly appreciate your support and look forward to assisting you again should you ever need us in the future.

– The Budget Windscreens Team

Rated 5 out of 5 stars

Good efficient service

Got the job done on the day, efficient workers, polite and personable.

22 June 2026
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for your fantastic 5-star review.

We're delighted to hear that you were pleased with the service you received and that we were able to complete the job efficiently on the day.

It's great to know that you found our team polite, personable and professional throughout the process. We believe that outstanding customer service is just as important as high-quality workmanship, so it's wonderful to hear that your experience reflected this.

Thank you for choosing Budget Windscreens and for taking the time to leave your feedback. Your support means a great deal to the whole team, and we're delighted that we could provide a service worthy of your 5-star review.

We look forward to assisting you again should you ever need us in the future.

– The Budget Windscreens Team

Rated 4 out of 5 stars

Mostly good...

Competitive price, efficient fitter.

However, the new windscren was cracked in th corner, necessitating a three day pause for a repeat visit. It seems checking stock is not done so an extra journey was the result. Rearranging my diary to accommodate the additional day was inconvenient, too.

16 June 2026
Unprompted review
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for your review and for your honest feedback.

We're pleased to hear that you were happy with our competitive pricing and the efficiency of our fitter.

We do, however, apologize for the inconvenience caused when the replacement windscreen was found to be cracked. Unfortunately, despite the care taken by both ourselves and our suppliers, occasional damage can occur during transportation or handling before installation. In these circumstances, our technicians will always refuse to fit damaged glass, even if it means delaying the job, as we would never compromise on quality or safety.

We completely understand that the additional appointment and the need to rearrange your diary was frustrating, and we're sorry for the inconvenience this caused.

That said, we're pleased that we were able to source a replacement screen quickly and return within a few days to complete the installation.

Thank you for your patience and understanding. We genuinely appreciate your feedback, as it helps us continually improve our service, and we're grateful that despite the setback, you were pleased with the final outcome.

– The Budget Windscreens Team

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