Good provide discounts packages and air from other vendor. One witness is forget my previous search and I need to reenter every time login.
Company replied
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Review summary
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What people talk about most
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I only want to know why Booking with Budget air is very simple and fast but takes long to issue the air tickets. May I know some reasons for the delay in issuing the Air ticket
Company replied
The process to purchase was easy. The airline's record locator was hard to reach. The seats purchased with the transaction were not assigned immediately.
Company replied
The booking was easy and easy to understand. They have many payment option including google and apple pay and also paypal pay later. Hopefully the seat that we choose and if any issues happens the... See more
Company replied
3.5
Average
30K reviews
Asks customers to review
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Reply from BudgetAir.com
Hi Hamdy,
Thank you for taking the time to leave us a fantastic 5-star review. We are so glad you had a positive experience and were pleased with the options available for your trip.
It is wonderful to receive your feedback, and we appreciate you choosing BudgetAir.com. We look forward to helping you with your future travel plans.
The BudgetAir.com team
BudgetAir just made booking very easy…
BudgetAir just made booking very easy for me. Great site to visit
4 August 2026
Reply from BudgetAir.com
Hi Valentine,
Thank you so much for your excellent review! We are delighted to hear that you found our website great to visit and that the booking process was very easy for you.
Our goal is to provide a smooth and straightforward experience for our customers, so your feedback is truly valued. We look forward to helping you with your future travel plans.
The BudgetAir.com team
As I booked my flight by BudgetAir
As I booked my flight by BudgetAir. Com
Everything good but eticket received after 24 hours . Excellent all great !
4 August 2026
Reply from BudgetAir.com
Hi Alo,
Thank you for your review and for choosing BudgetAir.com. We are so pleased to hear that you had an excellent and great experience with our service.
We also appreciate your feedback regarding the e-ticket delivery time and are glad that everything else went smoothly with your booking. We look forward to helping you with your future travel plans.
The BudgetAir.com team
User friendly system.....
4 August 2026
Reply from BudgetAir.com
Hi there,
Thank you so much for your excellent 5-star review. We are thrilled to hear you found our system user-friendly.
We work hard to make the booking process as smooth and simple as possible for our customers, so your feedback is incredibly valuable to our team. We look forward to assisting you with your travels again soon.
The BudgetAir.com team
Reply from BudgetAir.com
Hi Jay,
Thank you for your excellent 5-star review. We are delighted that you found our booking process to be very easy and trustworthy.
Our goal is to provide a simple and reliable experience for all our customers, so your feedback is incredibly valuable to our team. We appreciate you choosing us and look forward to assisting with your future travel plans.
The BudgetAir.com team
Perfection at its best
Great prices and easy website to Navigate. Will use them again. They sent the ticket right away!
4 August 2026
Reply from BudgetAir.com
Hi there,
Thank you for your fantastic 5-star review. We are delighted to hear you found our website easy to navigate and that your ticket was delivered to you so promptly.
Providing a smooth and straightforward booking experience is our top priority. We appreciate you choosing us and look forward to welcoming you back for your next trip.
The BudgetAir.com team
Fast confirmation for the flights
Fast confirmation for the flights, with cheaper price than booking direct with Airline.
4 August 2026
Reply from BudgetAir.com
Hi Sun Haeng,
Thank you for your excellent 5-star review. We are delighted to hear that you received your flight confirmation so quickly after booking with us.
Our team works hard to ensure the booking process is as smooth and efficient as possible for our customers. We appreciate you taking the time to share your positive experience and look forward to assisting you again in the future.
The BudgetAir.com team
Reply from BudgetAir.com
Hello Samuel,
Thank you for sharing this review.
The remaining ticket segment for the Dallas-to-Phoenix trip has been successfully issued, and the complete e-ticket details have been sent. Checking the inbox, as well as any spam or promotions folders, will help locate the confirmation email. A private message is on its way to double-check that all documents have been received and that everything is ready for the journey.
Kind regards,
Leo
Reply from BudgetAir.com
Hi Kavita,
Thank you so much for your excellent 5-star review. We are delighted to hear you had a smooth experience booking with us. Our team works hard to ensure the entire process is as simple and straightforward as possible for our customers.
We appreciate you choosing BudgetAir.com and look forward to helping you with your future travel plans.
The BudgetAir.com team
Price is competitive
Price is competitive. Process is reasonably easy though you need to click through some up-sell links.
4 August 2026
Reply from BudgetAir.com
Hi Jimmy,
Thank you for your excellent 5-star review. We are delighted to hear that you found our booking process to be straightforward and easy to navigate.
Our team works hard to ensure a smooth experience for our customers from start to finish. We truly appreciate you choosing us for your travel needs and hope to welcome you back again soon.
The BudgetAir.com team
Reply from BudgetAir.com
Hi Zhixiong,
Thank you for the fantastic 5-star review! We are so pleased to hear you found our booking process easy and our team's responses quick. We always aim to provide a smooth and efficient experience, and your feedback is greatly appreciated.
We look forward to helping with your future travel plans.
The BudgetAir.com team
Amazing experience
Amazing. It was simple to use the website with good air fare. I will try to use budget air regularly for all my future tickets.
3 August 2026
Reply from BudgetAir.com
Hi Naeem,
Thank you for your wonderful 5-star review. We are so glad to hear you found our website simple to use and had an amazing experience from start to finish.
We appreciate you choosing us and look forward to helping with all your future travel plans.
The BudgetAir.com team
Unhelpful
Provided a link to determine if transit visa was required. When information was put in, it said no visa was required. However it was and I was unable to board flight which in turn made me miss two other flights, completely missing my trip. They disregarded it when I reached out and said it was my fault even though I had researched, contacted embassies and got no clear information other than the link they provided. They couldn’t offer me credit or anything to apologies for providing this incorrect information. Definitely will not be using them again!
4 August 2026
Unprompted review
Reply from BudgetAir.com
Hello Nollaig,
I am sorry to hear that, but I would be happy to look into the matter! At the moment, I am still missing a few details needed to contact you. I have just sent you a message via Trustpilot asking you to provide them (please check your inbox). As soon as I receive your reply, I will contact you immediately to find a solution.
Kind regards,
Leo
Very good and cheap and best service no…
Very good and cheap and best service no hassels. Have booked 4 tickets with them in the last 6 months. Best prices always.
29 July 2026
Reply from BudgetAir.com
Hi Dhvani,
Thank you for your fantastic 5-star review and for being such a loyal customer. We are thrilled to hear that you have booked with us four times recently and consistently find our service to be the best.
It is wonderful to know that you've enjoyed a hassle-free experience with each booking. We truly appreciate you choosing BudgetAir.com for your travel needs and look forward to assisting you again soon.
The BudgetAir.com team
good shopping experience but haven't…
good shopping experience but haven't travelled yet
4 August 2026
Reply from BudgetAir.com
Hi James,
Thank you for taking the time to share your 5-star review. We are delighted to hear that you had a good shopping experience while booking your flights on our website.
We aim to make the booking process as smooth as possible for all our customers, and we are glad this was your experience. We wish you a fantastic and safe trip when the time comes.
The BudgetAir.com team
User friendly platform
User friendly platform, however, the price did differ slightly from the advertised price on KAYAK.
4 August 2026
Reply from BudgetAir.com
We're glad you found our platform user-friendly! We understand your concern about the price difference and are always working to ensure accuracy.
Reply from BudgetAir.com
thanks for your nice review
Veryy good price
1 August 2026
Reply from BudgetAir.com
Thanks @ Have a great trip and we hope to see you back with us
Booking process is so fast and price is…awesome
Booking process is so fast and price is always good.
3 August 2026
Reply from BudgetAir.com
We're so happy to hear that you found our booking process fast and our prices always good! Thank you for your wonderful feedback.
Reply from BudgetAir.com
We're delighted to hear that you experienced a smooth booking process and found our pricing to be great. Thank you for your positive feedback!
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