Bridgman Luxury FurnitureReviews 

1,235
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 238 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the high quality of the products and the exceptional service received. Customers frequently highlight the staff's friendliness, helpfulness, and extensive product knowledge, which made the purchasing process enjoyable and pressure-free. The delivery service is also consistently commended for being fast, professional, and efficient, with many appreciating the care taken during setup and the removal of packaging. Reviewers are delighted with their purchases, often noting the superb quality and comfort of the furniture, which they expect to enjoy for many years. However, some customers also noted that small items were occasionally forgotten on delivery day, though these issues were promptly resolved.

What people talk about most

Product

People report positive experiences with product, consistently praising the high quality and durability of the... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, helpfulness,... See more

Quality

Customers consistently express delight with the quality of the furniture, often describing it as superb,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the fast,... See more

Service

Users describe positive interactions with service, consistently praising the excellent and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish we have nothing but praise. The staff at the Royal Tunbridge Wells store were friendly, helpful & knowledgeable & listened to our requirements. We received quotes before we got ho... See more

Rated 5 out of 5 stars

Our experience with Bridgmans has been first class. Visiting the Wilmslow store gave us the opportunity to see and try out the furniture in the flesh. We had excellent advice regarding the best chairs... See more

Company replied

Rated 5 out of 5 stars

Top quality furniture. I was looked after by Bruno from start to finish. Got the Kensington armchair with footstool and matching table. Great quality. Better than I thought. It was the waterproof cush... See more

Company replied

Rated 5 out of 5 stars

Visited Cheltenham store after first checking if it had Bordeaux on display ( as we live an hour away). Elee was so friendly on phone & told me the best place to park & how to find the store. On ar... See more

Company replied



Company details

  1. Furniture Store
  2. Garden
  3. Garden Center
  4. Garden Furniture Shop
  5. Outdoor Furniture Store
  6. Sofa Store

About Bridgman Luxury Furniture

Written by the company

The world's leading designers and suppliers of quality home & garden furniture. Spend more time enjoying your home & garden with comfortable, quality furniture. SHOP GARDEN SHOP HOME SHOP SOFAS ORDER a catalogue FIND A SHOWROOM

Bridgman Luxury Home & Garden Furniture

Written by the company

Family Run Business for Over 40 Years
Indulge in the handmade British luxury of Bridgman furniture and create special moments in your home and garden as you entertain and enjoy stress-free relaxation. Our collections of dining and lounging furniture have all been carefully crafted using quality materials that are not only low maintenance, but weatherproof. Our award-winning furniture has transformed spaces in the UK and beyond. Browse online today or visit one of our seven showrooms.
The UK's Only Fully Waterproof Cushions
With the development of our fully waterproof cushions, you no longer have to worry about stains, spillages or the erratic English weather. Whether it’s coffee or red wine, spillages just wipe straight off and are simple to clean. The fully waterproof cushions are exclusive to Bridgman and are made to specifically fit Bridgman home and garden furniture. Browse our fully waterproof cushion collections.
Extended Guarantees & Fast Delivery
With customer satisfaction at the top of our priority list, we offer extended guarantees of up to 10 years across our most popular ranges - giving you peace of mind at all times. And unlike many retailers often taking weeks on end to deliver, we hold vast stocks and offer fast, free delivery - allowing you to make the most of your new furniture as quickly as possible!

Fast, Free Delivery & 30 Day Money Back Guarantee

Enjoy fast-track premium delivery & guaranteed returns

Enjoy fast-track premium delivery & guaranteed returns
We offer fast and free delivery within days on all orders with our premium 1-man delivery service and we also offer a premium 2-man delivery service. We're confident that you will be happy with your purchase, but if that isn't the case, we offer a 30 day money back guarantee.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,235)

216 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding Performance!

From start to finish we have nothing but praise. The staff at the Royal Tunbridge Wells store were friendly, helpful & knowledgeable & listened to our requirements. We received quotes before we got home; the delivery company kept us informed & the furniture arrived 3 days later. We are delighted with the quality. Excellent all round!

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Top quality furniture

Top quality furniture. I was looked after by Bruno from start to finish. Got the Kensington armchair with footstool and matching table. Great quality. Better than I thought. It was the waterproof cushions that sold it for me. Can now sit in my garden all year round. Fantastic customer services, wish everyone was like Bruno!

3 July 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you for your fantastic 5-star review!
We're delighted to hear you're so pleased with your Kensington furniture and that the waterproof cushions have made such a difference.
I'll be sure to pass your kind words on to Bruno, he'll be thrilled to hear them.
We hope you enjoy your new furniture for many years to come!
Warm regards,
The Bridgman Team

Rated 5 out of 5 stars

Thank you

Thank you, the Kensington Armchair and footstool are absolutely perfect for what I needed it for. I truly believed I could get it through the front door but, when I wasn't able to on my own, I was so impressed and grateful to you for being as determined as I that it would get into my garden! The 2 delivery guys you sent to the rescue were amazing - professional and outstanding at what they do. They were not going to give up easily and with grace and humour absolutely delivered!

14 June 2026
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Reply from Bridgman Luxury Furniture

Thank you so much for your fantastic 5-star review!

We're absolutely delighted to hear that your Kensington Armchair and Footstool are perfect for what you needed.
It's wonderful to know that our delivery team went the extra mile to help get everything into your garden.

Thank you again for your lovely feedback and for choosing Bridgman. We hope you enjoy many relaxing moments in your new furniture!

Rated 5 out of 5 stars

a pleasure to deal with

a pleasure to deal with, dependable, good products, minor hitch in order (wrong cushion colour) dealt with very promptly

22 June 2026
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Reply from Bridgman Luxury Furniture

Thank you so much for your wonderful 5-star review!

We're delighted to hear that you found us a pleasure to deal with and that you're happy with the quality of our products.

Whilst we're sorry there was a minor issue with the cushion colour, we're pleased our team was able to resolve it quickly and get everything sorted for you.

Thank you again for your kind words and for choosing Bridgman. We hope you enjoy your furniture for many years to come!

Rated 5 out of 5 stars

Happy customer

Harry was great at the Walton store, he took the time to show us different options for what we were looking for and explain the quality of the table/chairs. We are really pleased with our purchase. Thanks!

27 April 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you for taking the time to leave us a 5-star review.

It's great to hear Harry made your visit to our Walton showroom so enjoyable and helped you find the right furniture for your garden. We'll make sure your lovely feedback is shared with him.

We hope you enjoy your new furniture and thank you for choosing Bridgman.

Warm regards,
The Bridgman Team

Rated 5 out of 5 stars

Sian from RTW store was extremely…

Sian from RTW store was extremely helpful and solved my problem. I had bought a dining set for the garden last year and needed extra seats for the chair and she managed to track down cushions that will fit my chairs.
Thank you Sian.

29 June 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you for your wonderful 5-star review.

We're delighted to hear Sian was able to help you find suitable cushions for your dining chairs. We'll be sure to pass on your kind words to her. She'll be thrilled to hear your feedback.

Thank you for choosing Bridgman, and we hope you continue to enjoy your garden furniture.

Warm regards,
The Bridgman Team

Rated 5 out of 5 stars

Emma was so kind and helpful in helping…

Emma was so kind and helpful in helping me with my purchase of garden furniture.
Nothing too much trouble

15 June 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you for your wonderful 5-star review.

We're so pleased to hear Emma made your garden furniture purchase such a positive experience. We'll be sure to pass on your kind words to her. She'll be delighted to hear them.

Thank you for choosing Bridgman, and we hope you enjoy your new furniture.

Warm regards,
The Bridgman Team

Rated 5 out of 5 stars

From the initial consultation to…

From the initial consultation to delivery of our furniture, every member of staff that we dealt with was very professional and helpful. The furniture was exactly as we expected and of the highest quality.

29 June 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you for your wonderful 5-star review.

We're delighted to hear you had such a positive experience from your initial consultation through to delivery. It's fantastic to know our team provided professional, helpful service and that you're so pleased with the quality of your new furniture.

Thank you for choosing Bridgman. We hope you enjoy your furniture for many years to come.

Warm regards,
The Bridgman Team

Rated 5 out of 5 stars

I called the head office on Saturday to…

I called the head office on Saturday to ask for advice and help in adding to a previous order with the company. Paul answered that phone call and was brilliant in responding, advising and ultimately processing my order. Thank you Paul. Your customer service was outstanding
Colette Wintle

27 June 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you for your wonderful 5-star review, Colette.

We're delighted to hear Paul was able to help you add to your previous order and provide such outstanding service. We'll be sure to pass your kind words on to him.

Thank you for choosing Bridgman. We look forward to helping you again in the future.

The Bridgman Team

Rated 5 out of 5 stars

The Kensington Collection

We recently decided to upgrade our garden furniture and having seen a set that our friends had bought a couple of years ago I decided to look on Bridgman’s website. I made a call to discuss the items I was interested in and was successfully guided by our lovely customer service assistant Bruno. He was so helpful and I can highly recommend him. We spoke several times and he sent me very useful videos and a sample pack that includes the rattan and lots of fabrics so I could make my final choice from the Kensington Collection. It is Superb quality furniture, much more superior to what you might find in your local garden centre. We are delighted with our choice and we may add to it in the near future. Delivery was well organised and the men were very obliging. The range is certainly not cheap but I’m a firm believer in that you get you pay for. You won’t be disappointed!
Thanks again

16 June 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you so much for taking the time to leave us such a wonderful 5-star review.

We're delighted to hear how pleased you are with your new Kensington Collection. It's especially lovely to know that Bruno was able to make the buying process both enjoyable and informative. Providing expert advice, product videos and fabric samples is all part of helping our customers make the right choice, so we're thrilled this made a difference.

We're also pleased to hear that your delivery was well organised and that our delivery team looked after you. Knowing that you're delighted with the quality of your furniture and feel it was a worthwhile investment means a great deal to us.

Thank you once again for choosing Bridgman and for recommending us so highly. We hope you enjoy many years of relaxing in your new garden furniture.

Warm regards
The Bridgman Team

Rated 5 out of 5 stars

All weather sun loungers

We purchased the sun loungers with all weather cushions. We were super impressed with the expression delivery. They are true to description and look the part in our garden.

25 May 2026
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Reply from Bridgman Luxury Furniture

Thank you for your wonderful review.

We're delighted to hear you're so pleased with your new all-weather sun loungers and that our express delivery exceeded your expectations.

It's fantastic to know they look just as you imagined in your garden. We hope you enjoy relaxing on them for many summers to come.

Warm regards
Bridgman & Team

Rated 5 out of 5 stars

Amazing Garden Furniture

We have just received delivery of our Kensington furniture after visiting the Enfield showroom on 28 May. We had viewed it online but went to see it in the showroom to be sure that it was what we wanted. Paul was extremely helpful and knowledgeable and we could see the quality of the furniture. We organised delivery for after our holiday and the delivery was well communicated and efficient. We absolutely love our purchase and thank you Paul for all your help.

28 May 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you so much for your wonderful review.

We're delighted to hear you're so pleased with your new Kensington furniture and that your experience, from visiting our Enfield showroom to delivery, was such a positive one.

Paul will be thrilled to hear your kind comments, and we'll be sure to pass them on.

We hope you enjoy your furniture for many years to come.

Warm regards
Bridgman & Team

Rated 5 out of 5 stars

Excellent service and product

Excellent service and product ! harry was amazing guiding us through every step of ordering

2 June 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you so much for your wonderful review. We're delighted to hear that you're pleased with both the product and the service.

Harry will be thrilled to hear your kind words.

We really appreciate you taking the time to share your experience and hope you enjoy your furniture for many years to come.

Warm regards,
Bridgman and Team

Rated 5 out of 5 stars

Looking for quality garden furniture

Visited Cheltenham store after first checking if it had Bordeaux on display ( as we live an hour away). Elee was so friendly on phone & told me the best place to park & how to find the store.
On arriving at store she was amazing - not pushy but very knowledgeable about all of the furniture.She answered all of our questions .
Our furniture has arrived -fast & professional delivery and it was so well packaged .The quality of the furniture is exceptional and we are thrilled .
Will definitely recommend your company and of course your Cheltenham store !

15 June 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you for your wonderful review. We’re delighted to hear that you’re thrilled with your Bordeaux furniture and that the quality, delivery and packaging all met your expectations.

Thank you for choosing us and for recommending our Cheltenham store.

Warm regards,
The Bridgman Team

Rated 5 out of 5 stars

Visiting the Walton on Thames store and…

Visiting the Walton on Thames store and having Harry’s help as we considered options was very helpful. Seeing and trying the range of options was helpful in making the right decision for our setting.

2 May 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you for your wonderful review.

We are delighted to hear that your visit to our Walton-on-Thames showroom was so helpful. Being able to see and try the furniture in person is an important part of the decision-making process, and we're pleased that this helped you find the right option for your setting.

Thank you also for your kind words about Harry. We will be sure to pass your feedback on to him.

We hope you enjoy your new furniture and thank you for choosing Bridgman.

Warm regards,
The Bridgman Team

Rated 5 out of 5 stars

Superb quality!

Our experience with Bridgmans has been first class. Visiting the Wilmslow store gave us the opportunity to see and try out the furniture in the flesh. We had excellent advice regarding the best chairs and table for our needs with no pressure to buy. The furniture is of superb quality and was delivered on time, unwrapped and set up for us by 2 very helpful and friendly staff. We are absolutely delighted with our purchase.

17 May 2026
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Reply from Bridgman Luxury Furniture

Thank you for your wonderful 5-star review.

We are delighted to hear that you had such a positive experience with us, from your visit to our Wilmslow showroom through to delivery and installation. It's great to know that our team was able to help you find the perfect furniture for your needs.

Thank you for your kind comments about the quality of the furniture and our staff. We will be sure to pass your feedback on to the showroom and delivery teams.

We hope you enjoy your new furniture for many years to come, and thank you again for choosing Bridgman.

Warm regards,
Bridgman Team

Rated 5 out of 5 stars

Walton showroom and Harry

We first visited the Walton showroom last year and were greeted with huge smile by store manager, Harry. We returned almost 9 months later when we were ready to place the order. Again, Harry greeted us with warm smile and plenty of help to choose our perfect garden furniture. He went plenty of extra miles to help choose our furniture. We were always impressed with his attitude to help and offer genuine advice. This helped us upgrade what we initially wanted to purchase. There were some hickups later on with booking the delivery date but when Harry got involved the process again became smooth. Thank you, Harry and Bridgman!

29 March 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you for your wonderful review.

We’re delighted to hear that Harry provided such a warm, helpful experience from your first visit through to delivery. We’ll be sure to pass on your kind words to him.

Thank you for choosing Bridgman, and we hope you enjoy your new garden furniture for many years to come.

Rated 5 out of 5 stars

Outstanding setvice

We needed an additional cushion for some garden furniture we bought a few years ago. We contacted Bridgman via their website and Filomena responded within minutes. Once we agreed that the size of the current cushion range is the same as ours we were able to buy the cushion quickly and easily. Excellent service!

16 June 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you for your kind review.

We’re delighted to hear that Filomena was able to assist you quickly and make the process of ordering your additional cushion simple and straightforward.

We appreciate your continued support and hope you enjoy your garden furniture for many more years to come.

Warm regards
Bridgman Team

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