Case 8597; the answer at Wed 16:49 ignored the game round reference. Support reply stayed stuck during another support queue. The account page showed no useful time note.
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Wagering page #66468; the active bonus inside the account showed free spins counter, not what the promo tile showed. Support reply stayed greyed out after another refresh
Bonus balance on work laptop went sideways once free spins vanished at Sun 21:43 after I opened Lightning Roulette. Email update hid the next step during my short break.
Checked later, Payout KYC screen: selfie upload completed on cracked Samsung but the file was not saved. Casino page showed another status while I sat refreshing.
Company details
- Online Casino or Bookmaker
- also in
- Betting Agency
- Bookmaker
- Casino
- Gambling House
- Online Sports Betting Vendor
Written by the company
Nyd en online casinooplevelse af høj kvalitet med fokus på hurtig adgang, pålidelig sikkerhed, ærligt spil og værdifulde belønninger.
Contact info
You should know
2.1
Poor
173 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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In my case
In my case, date filter put Sunday spending under Monday — done with that screen
5 October 2026
Unprompted review
small stuff kept adding up
small stuff kept adding up: I checked limits, FAQ and withdrawal minimums; the account page there contradicted the email.
4 October 2026
Unprompted review
First cashout test went sideways once…
First cashout test went sideways once old receipts were harder to find with Visa than the games. Support reply hid the failed payment note right after money moved. 😤
6 October 2026
Unprompted review
reload bonus expired while I waited in…
reload bonus expired while I waited in chat — same mess again
4 October 2026
Unprompted review
Search finds nothing useful
3 October 2026
Unprompted review
My biggest issue was that the app kept…
My biggest issue was that the app kept signing me out.
3 October 2026
Unprompted review
After login
After login, Transaction history loaded blank on phone on 7% battery, then worked on laptop
3 October 2026
Unprompted review
good spread of providers..
good spread of providers... shame the low stake tier is thinner than advertised.
4 October 2026
Unprompted review
responsible gaming tools are good here
responsible gaming tools are good here, the payout side has been nothing but slow.
3 October 2026
Unprompted review
After a short session
After a short session, table games barely counted towards wagering. I would have accepted a clear explanation, but none appeared
6 October 2026
Unprompted review
Case 8597
Case 8597; the answer at Wed 16:49 ignored the game round reference. Support reply stayed stuck during another support queue. The account page showed no useful time note.
5 October 2026
Unprompted review
I tried to withdraw to Skrill and…
I tried to withdraw to Skrill and suddenly that option was gone.
3 October 2026
Unprompted review
Autoplay and sound settings disappeared…
Autoplay and sound settings disappeared after every browser reload.
3 October 2026
Unprompted review
Complimentary spins disappeared when I…
Complimentary spins disappeared when I reopened major Bass Bonanza on mobile.
3 October 2026
Unprompted review
Before work
Before work, Free spins counter dropped from 20 to 8 after one casino refresh not exactly helpful
3 October 2026
Unprompted review
Still the jackpot display stopped…
Still the jackpot display stopped updating
5 October 2026
Unprompted review
I expected an ordinary casino…
I expected an ordinary casino experience and got constant friction instead. Even simple tasks took several attempts.
5 October 2026
Unprompted review
The confirm button sat behind the phone…
The confirm button sat behind the phone keyboard.
3 October 2026
Unprompted review
For a German casino account
For a German casino account, Nick was polite, then pasted rules for a different casino bonus I stopped refreshing after that
4 October 2026
Unprompted review
weekly limit page showed two different…
weekly limit page showed two different reset dates. It made the whole settings page feel pointless.
5 October 2026
Unprompted review
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