Case 8597; the answer at Wed 16:49 ignored the game round reference. Support reply stayed stuck during another support queue. The account page showed no useful time note.
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Wagering page #66468; the active bonus inside the account showed free spins counter, not what the promo tile showed. Support reply stayed greyed out after another refresh
Bonus balance on work laptop went sideways once free spins vanished at Sun 21:43 after I opened Lightning Roulette. Email update hid the next step during my short break.
Checked later, Payout KYC screen: selfie upload completed on cracked Samsung but the file was not saved. Casino page showed another status while I sat refreshing.
Company details
- Online Casino or Bookmaker
- also in
- Betting Agency
- Bookmaker
- Casino
- Gambling House
- Online Sports Betting Vendor
Written by the company
Nyd en online casinooplevelse af høj kvalitet med fokus på hurtig adgang, pålidelig sikkerhed, ærligt spil og værdifulde belønninger.
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On my minor laptop
On my minor laptop, support chat closed while I was typing the amount. It stayed that way after refresh, and that did not add up
Bonus claim Thu 14:38
Bonus claim Thu 14:38; Money Train moved wagering by 5% on phone on 6% battery after the promo implied more. Account history changed without warning on ticket #6358.
low-stake filter Thu 11:29
low-stake filter Thu 11:29: favourites vanished after case 33736 and the filter reset in the lobby. Support reply hid the failed payment note after another refresh
why ask for a bank statement when the…
why ask for a bank statement when the deposit came off a card?
one more casino headache
one more casino headache: Chat queue hit position 24, then refreshed back to start
Seriously
Seriously, The callback never happened, and the casino ticket still says open what a mess
operator details were hard to find.
i checked twice
i checked twice: I only wanted to test a small deposit, now I have an open ticket and yes, I checked the history nope
the site logs me out every twelve…
the site logs me out every twelve minutes on mobile
While using my second-hand phone
While using my second-hand phone, the slot list looked bigger before registration. Reloading helped briefly, then the same issue returned
Not even angry
Not even angry, just tired: Casino KYC asked for the same card screenshot for the third time
The account looked easy to use until…
The account looked easy to use until the free spins never appeared. Even the FAQ failed to explain what was happening.
The annoying part was the verification…
The annoying part was the verification page showed no status. It stayed that way after refresh, which made no sense — seriously?
right Casino cashier looked different…
right Casino cashier looked different on mobile and desktop for the same payout still waiting
session reminder
session reminder; deposit limit had no timestamp on phone on 6% battery and the cashier still worked. Transaction log clashed with the profile page on ticket #13183.
After my second coffee
After my second coffee, Casino profile showed verified, cashier behaved like I was not verified not the answer I needed
Wagering page #66468
Wagering page #66468; the active bonus inside the account showed free spins counter, not what the promo tile showed. Support reply stayed greyed out after another refresh
Again.
Again.. Tom from support ticket answered my deposit question with password-reset steps on a work break
Case 1340 got messy when the promised…
Case 1340 got messy when the promised update with Trustly never arrived.
Profile page stayed greyed out after I checked chat window.
The account page gave no timestamp.
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