Audus Kitchens Reviews 

52
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, knowledgeable, and dedicated to working closely with clients to create custom layouts that perfectly fit individual lifestyle needs. Consumers also deeply appreciate the smooth design process, professional project management, and clear communication maintained throughout the entire undertaking. Furthermore, people consistently praise the top-tier quality of the cabinetry, reliable appliances, and gorgeous overall finishes. Buyers state that installations are completed successfully and on schedule, leaving them with exceptionally beautiful, highly functional spaces tailored to their homes. The responsive and attentive aftercare service provided afterward ensures long-term customer satisfaction and peace of mind.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that staff members are consistently professional,... See more

Product

Customers consistently note positive experiences with product, highlighting the exceptional quality,... See more

Staff

Users describe positive interactions with staff, frequently praising the team for being professional,... See more

User experience

People report positive experiences with user experience, consistently praising the seamless design process... See more

Quality

Clients share positive opinions on quality, frequently praising the outstanding workmanship and top German... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently had our kitchen designed and purchased through Audus in Windlesham. The experience has been very positive. Yasmin pretty much took care of all aspects of the design and material choices a... See more

Rated 5 out of 5 stars

Audus was recommended to us and we were not disappointed. Shaun designed our kitchen perfectly, listening to what was important for us and making a design to suit. He even sourced glass doors separate... See more

Rated 5 out of 5 stars

We finally have our dream kitchen thanks to Shaun and the team at Audus. Shaun couldn't have been more helpful, he redid the designs several times until we had exactly what we wanted. He was always a... See more

Rated 5 out of 5 stars

We asked Audus Kitchens St Albans to provide a new kitchen and we’re so pleased with the result we then asked them to do our utility room. From the initial showroom visit when we met Chris , thr... See more


Company details

  1. Kitchen Remodeler
  2. also in
  3. Countertop Store
  4. Kitchen Furniture Store
  5. Kitchen Supply Store

Written by the company

Whether you are moving into a new house, extending, renovating, or updating your current space, Audus Kitchens can help. From Contemporary to traditional and bespoke, small kitchen spaces to luxury kitchen fit-outs and finishes, we are experts in kitchen planning, design, and installation and will provide a customised solution to suit any project. We're the trusted choice for kitchen extensions thanks to our comprehensive, fully project-managed service from concept to completion. We ensure every detail is handled by following The Audus Approach, a seven-step process that delivers you the perfect kitchen you'll love for years to come. With showrooms in Wokingham, Windlesham and St Albans, we proudly serve Berkshire, Hertfordshire, and Surrey.


Contact info

4.8

Excellent

TrustScore 5 out of 5

52 reviews

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4.8

All reviews

(52)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

A genuinely excellent company and a great team!

We were recommended Audus by a friend and we honestly couldn’t be happier that we chose them. From the very first meeting through to the completed installation, the whole experience of transforming our kitchen has been exceptional.
John and the wider team have been fantastic throughout. They took the time to understand what we wanted, offered great ideas and advice, and were always available to talk through any questions, ideas or changes. Nothing was ever too much trouble, which made the whole process feel straightforward and enjoyable.
The quality of the kitchen, the workmanship and the attention to detail are all excellent, and we are absolutely delighted with the finished result. It has completely transformed our home and is exactly what we hoped for.
We would have no hesitation whatsoever in recommending Audus to anyone looking for a new kitchen. A genuinely excellent company and a great team.

15 August 2026
Unprompted review
Rated 5 out of 5 stars

New-build kitchen in St Albans

We recently had a new kitchen designed and installed by Audus in our new house, and we couldn’t be happier with the outcome! From the initial planning stage to the final fitting, the team was professional, attentive, and dedicated to getting every detail right. The quality of the cabinetry and finish is outstanding, and the space functions even better than we imagined. Moving into a new home can be stressful, but the seamless process and fantastic result made this one of the best decisions we’ve made. Huge thanks especially to Chris Bishop who offered a totally professional and friendly service with a smile , fantastic design advice, and always available to speak to when called upon. We particularly appreciated Chris’s attention to detail in achieving our desire for symmetry - which we achieved. The biggest compliment I can add though, is that whenever we have visitors, they always say “wow” as they enter the kitchen space - and we are delighted that were able to see our vision bought entirely to life. We highly recommend Audus Kitchens to anyone looking for a top-tier kitchen!

15 August 2026
Unprompted review
Rated 5 out of 5 stars

I visited Audus Kitchens St Albans many…

I visited Audus Kitchens St Albans many times as my house was being rebuilt . I found them to be very friendly, helpful and patient . Especially Chris , who , on more than one occasion , found just the right tile etc after I had spent many hours researching and sending off for samples . The kitchen units were high quality and spec . The drawers are very strong even though when they are filled with a big quantity of china and crockery .Chris also made some helpful suggestions during the design to maximise the space as well as practical for my height!
As plus with this company is that they have their own installation team . This makes a huge difference . I absolutely love my kitchen and would not hesitate to highly recommend Audus Kitchens .

12 June 2026
Unprompted review
Rated 5 out of 5 stars

What a great service

We asked Audus Kitchens St Albans to provide a new kitchen and we’re so pleased with the result we then asked them to do our utility room.
From the initial showroom visit when we met Chris , through to the project management provided by Sal and the kitchen fitting by James the service received has been exceptional. The product offered by Audus is top quality German design with fully built units manufactured off site.
Chris’s customer service is excellent. He is very knowledgeable of the complete range, various options and suggestions that just provide those little wow factors. Lead in times, delivery and installation dates were met without fail ,worktop templating and installation was superb and the end product and after sale process have provided us with an exceptional end product achieved without any anguish or grief

Excellent product, excellent service. Keep up the good work.
A very satisfied customer

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Would recommend

Audus was recommended to us and we were not disappointed. Shaun designed our kitchen perfectly, listening to what was important for us and making a design to suit. He even sourced glass doors separately to suit our taste. Nothing was too much trouble. Really pleased with the end result.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

From Kitchen Design to full downstairs Renovation

Our Audus Renovation Experience

From kitchen design to full downstairs renovation
What began as a kitchen design with Audus developed into a much larger renovation of our downstairs space. Working alongside our interior designer, the Audus team helped bring together a kitchen, utility, bar area, seating area, cloakroom and shoe cupboard, as well as generous, carefully planned storage throughout.

Practical advice and thoughtful solutions
Shaun at Audus worked tirelessly with us and our interior designer to ensure every specification was met. Whenever we asked for something unusual, the team explored the options carefully and came back with practical, well-considered solutions. We could not be happier with the final result or with the overall Audus experience.

Outstanding installation and attention to detail
The attention to detail from Sal and the installation team was outstanding. Nick was on site every day despite working with a broken leg, and Paul, Honey and the rest of the team showed the same level of commitment throughout. Nothing was too much trouble: everyone was professional, respectful, and exceptionally neat and tidy.

A space worth waiting for
After waiting more than 35 years for a new kitchen, I can honestly say it was worth the wait. We now have a state-of-the-art, fully functioning space where the family can gather around the peninsula, enjoy a glass of wine, share nibbles, and spend time together.

9 September 2026
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend...

This was the first time which we have used Audus Kitchens, and we were extremely happy with the overall experience and the service which was provided. They provided us with a well designed kitchen and utility room, which included appliances and worktops, for our new build project. Shaun was very helpful in the showroom and Sal was very responsive and attentive when the project got to site. We will happy to use Audus again in the future.

Thank You!

25 May 2026
Unprompted review
Rated 5 out of 5 stars

High quality kitchens

Knocking through a kitchen and dining room and redesigning a linked utility room creates a lot of options and can be rather daunting! Audus worked with us to explore several options and create a great solution. Shaun took into account how we can use the space and created a configuration that is excellent and personal to us. With a great design, and high quality fittings we have a beautiful (and functional) kitchen/diner and utility room. The units and appliances are high quality, work well and solidly constructed so they will last.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Delightful Kitchen

Shaun and the team at Audus were excellent from the design to installation. When we asked for design features that were outside of the range, they came up with fantastic solutions. We are more than delighted with our kitchen and wouldn’t hesitate in recommending them.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Audus Kitchens - Great Job

We were initially recommended to Audus kitchens from a friend who had a great experience. I’m very happy to share that we had a similar stellar experience from start to finish.
We began with a design consultation from Shaun who listened to our requirement ramblings and moulded them into a layout that worked perfectly. He made our smallish kitchen space into something that really worked for our needs and utilised every inch of space.
The installation team led by Sal came to site and took great care and trouble to make sure everything was fitted as we’d asked and came back multiple times to tweak any amendment we needed.
The quality of all the furniture, accessories and appliances is top notch and we couldn’t be happier with the service or overall outcome. Thanks again everyone at Audus.

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Enjoying my new kitchen and utility!

Audus did a great job in designing, supplying and fitting my new kitchen and utility room. They had a great selection of units, handles, worktops etc to choose from; all good quality and reasonably well priced. We are really pleased with our new kitchen and utility, thank you Audus!

31 July 2025
Unprompted review
Rated 5 out of 5 stars

After sales service

We moved into a new build a while ago. Audus Kitchens fitted the kitchen units including a Bora induction hob with an integral extractor fan. We recently had a problem with cooking fumes when using the hob and contacted Audus. They were very responsive and their fitting engineer readily identified the issue and rectified it. Although the fitting was outside the warranty period Audus waived the call-out charge. I’m very pleased with their service provided and the kitchen units are great.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

My new Audus kitchen is a delight

My new Audus kitchen is a delight. From starting out with the design right to it's completion the service was very friendly and efficient. The design by Shaun was smoothless with hardly any tweaks necessary. The installation was successfully completed on time as planned. The after service advice by Sarah was very helpful and very much appreciated. Thank you Audus for improving my life with my new streamlined kitchen, which is a joy to be in. I can fully recommend the services of Audus.
Sigrid Cook
St Albans

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service.

We had our kitchen installed a few years ago and have been extremely pleased with the design and installation. Recently we had an issue with a door not shutting completely. I enquired with the team and they arranged for a new hinge and they replaced and fixed the door at no cost. Amazing customer service! I would highly recommend the Audus kitchen team!

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding customer care

Audus Kitchens was the first showroom I visited when I began searching for a new kitchen a few years ago, and nothing I saw afterwards came close. I love the design, functionality and quality of my kitchen, and the aftercare service has consistently been outstanding. I recently contacted them about a cabinet whose hinges had lost their soft‑close feature, and within a few days a technician came out and replaced them in minutes.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

I recently had a kitchen designed and…

I recently had a kitchen designed and installed by Audus Kitchens, and I couldn’t be more pleased with the entire experience from start to finish. We spent a long time researching and engaged with multiple kitchen companies in Reading, Twyford, Wokingham and Marlow area before going ahead with Audus kitchens.

From the initial consultation through to completion, the level of service and professionalism across the business has been outstanding and they stood out against their competition. The team took the time to really understand what I was looking for and produced a design that is both practical and beautiful, all within my budget. They were spot on in interpreting what we had in mind and translating that into a space that works brilliantly for our home. I also love the internal drawers organisation.

Throughout the whole process, communication was excellent. Every question was answered quickly and nothing was ever too much trouble. The installation team were equally professional, respectful of our home, and clearly committed to delivering a high-quality finish. They started and finished ahead of schedule.

We are absolutely delighted with our new kitchen. The quality, attention to detail, and overall customer experience have exceeded our expectations. Audus Kitchens truly deserve recognition for the standard of service they provide, and I wouldn’t hesitate to recommend them to friends and family.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience with Audus

We had a fantastic experience with Audus from start to finish. Sean, the designer, really listened to what we wanted and did a brilliant job incorporating our ideas into a practical and beautiful design. He struck the perfect balance between offering expert guidance and ensuring the kitchen reflected our vision.

Sal and the installation team worked seamlessly alongside our builders, communicated clearly throughout, and maintained a very high standard of workmanship. The coordination on site made the whole process feel smooth and well managed — and everything was completed in time for Christmas, which we really appreciated.

We’re absolutely delighted with the end result and recommend Audus to anyone looking for a high-quality kitchen delivered by a professional and collaborative team.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Audus Kitchens have recently designed and supplied our new kitchen, study and tv unit with display cabinets in the lounge. From start to finish Chris was a pleasure to work with. He took onboard our ideas in his designs and we couldn’t be happier with the results!
I would definitely recommend.

21 January 2026
Unprompted review

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