Assurance Reviews 

951
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

I personally think its a fraud, They try to fustrate you whenever you file a claim by asking you for the same information to every other email they send you. Stay away from them. i had a rental car wi... See more

Rated 1 out of 5 stars

I have called 6 times in one day to file a claim. I have been disconnected 5 times when they have transferred me or just hung up on me. I have never been more disappointed in a company. 2 employees th... See more

Rated 2 out of 5 stars

i was promised a new phone for my son one year ago. i called and was told he could not have a new phone but to buy one which I did. It has been down hill from there, after being promised at least four... See more

Rated 5 out of 5 stars

The gentleman that helped us was amazing! He explained everything in details & answered any & all of our questions about the difference in Whole & Term insurance. Helped find one for each of us (3 peo... See more

Company details

  1. Insurance Broker
  2. Insurance Agency
  3. Online Marketplace

Written by the company

AssuranceIQ is a digital insurance and financial co., creating custom-tailored plans. Acquired by Prudential (NYSE: PRU) to further the joint mission of improving financial wellness across the world.


Contact info

2.0

Poor

TrustScore 2 out of 5

951 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.0

All reviews

(951)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
gay glenn

Rated 5 out of 5 stars

Gay Glenn - Professional, Knowledgeable, Patient and Down to Earth

Gay Glenn did an exceptional job at listening to my needs and directing me to the appropriate policy. She offered multiple insurance policy solutions, took all the necessary time needed to expertly explain their features, benefits and differences in order to give me the confidence I needed to pick the best policy to accomplish my goals within my budget.

7 April 2023
Rated 5 out of 5 stars

Gay Glenn

Well first of all the agent (Gay Glenn) spoke clear and comprehendible English!!! She helped me to get a final expense policy that I could afford since I am on a fixed income. She was very well informed and good at her job!!! She helped me resolve a responsibility that I have been procrastinating over for way too long (A+)
Thanks again Gay Glenn
Sincerely Danny joe Brown

21 March 2023
Rated 5 out of 5 stars

Gay Glenn was a pleasure to speak with

Gay Glenn was a pleasure to speak with. She explained every aspect of the different life insurance policies until she was sure I totally understood what I wanted and what I needed. She was very friendly, I felt like I was speaking to a friend. I Am really happy with the policy I got and have told several people about it already.

13 March 2023
Rated 5 out of 5 stars

Gay Glenn was extremely knowledgeable

Gay Glenn was extremely knowledgeable, well informed, and professionally mannered towards me. She left highly satisfied with the information I was trying to achieve.
I highly recommend anyone needing information about insurance to get in touch with Gay Glenn.

14 February 2023
Rated 5 out of 5 stars

WONDERFUL.Ms. Gay really showed she cared about my well being and she took her time to explain things to me because I have a slow learner issue but and I'm on social security for it.

Ms. Gay, was very awesome such a wonderful lady she explained things to me she showed me she cared and she helped me the best way she could and I understand every way she told me and said she took her time and I really do appreciate that and she showed me that she's always going to be there for me and that means a lot two me.
Ms. Gay is a very nice lady and you have a very good staff member in her.

20 January 2023
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Reply from Assurance

Thank you for your feedback! We're glad to hear that you had such a wonderful experience with Gay.

Rated 5 out of 5 stars

I spoke with Gay a very kind and…

I spoke with Gay a very kind and professional like person on my policy she was thorough and thoughtful explaining every option available for me to make my decision would highly recommend toanyone wanting life insurance thanks for everything!!

10 January 2023
Unprompted review
Assurance logo

Reply from Assurance

Thank you for your feedback! We're glad to hear that you had such a wonderful experience with Gay.

Rated 5 out of 5 stars

Great service!

The agent, Gay, was intelligent about the product, she listened to me and my needs without my having to repeat myself, was patient and congenial.

3 January 2023
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Reply from Assurance

Thank you for your feedback! We're glad to hear that you had such a wonderful experience with Gay.

Rated 5 out of 5 stars

Gay was very kind and very…

Gay was very kind and very knowledgeable. She was very understanding. She listened to what my needs were and what I wanted. She found me a policy that I could afford on a fixed income.

1 December 2022
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Reply from Assurance

Thank you for your feedback! We're glad to hear that you had such a wonderful experience with Gay.

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