Assurance Reviews 

951
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

I personally think its a fraud, They try to fustrate you whenever you file a claim by asking you for the same information to every other email they send you. Stay away from them. i had a rental car wi... See more

Rated 1 out of 5 stars

I have called 6 times in one day to file a claim. I have been disconnected 5 times when they have transferred me or just hung up on me. I have never been more disappointed in a company. 2 employees th... See more

Rated 2 out of 5 stars

i was promised a new phone for my son one year ago. i called and was told he could not have a new phone but to buy one which I did. It has been down hill from there, after being promised at least four... See more

Rated 5 out of 5 stars

The gentleman that helped us was amazing! He explained everything in details & answered any & all of our questions about the difference in Whole & Term insurance. Helped find one for each of us (3 peo... See more

Company details

  1. Insurance Broker
  2. Insurance Agency
  3. Online Marketplace

Written by the company

AssuranceIQ is a digital insurance and financial co., creating custom-tailored plans. Acquired by Prudential (NYSE: PRU) to further the joint mission of improving financial wellness across the world.


Contact info

2.0

Poor

TrustScore 2 out of 5

951 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.0

All reviews

(951)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
gay glenn

Rated 5 out of 5 stars

Gay Glenn was very professional and…

Gay Glenn was very professional and extremely helpful. You guys should be proud to have her working for your company. She made everything easy to understand. Thank Gay Glenn, I sincerely appreciated your help.

31 March 2021
Rated 5 out of 5 stars

Gay Glenn provided me with exceptional…

Gay Glenn provided me with exceptional service. She was friendly, polite and very helpful. She answered all my questions, took the time and gave scenarios and comparisons so I would better understand the importance. My family will not be burdened with my burial expenses nor my debts now. Thank you Gay and Assurance Co.

25 March 2021
Rated 5 out of 5 stars

Gaye Glenn was very…

Gaye Glenn was very knowledgeable, professional and courteous. The process was tedious due to the underwriting process. However, due the Gaye's pleasant manner we both endured.

18 March 2021
Rated 5 out of 5 stars

My New Life Insurance Agent

My New Life Insurance Agent, well her name is Miss. Gay Glenn she s the best agent ever. Gay takes the time and explain everything to you , and then question you on if you understand or not. She doesn't rush you into purchasing anything. She's just extremely good at what she does, and right now I'm just soooo overwhelmed from my Life Insurance Policy i couldn't help but to tear up , and so did she. So here's to you Gay from your new client in Atlanta, Georgia. I truly Salute You Thank's so much. With A BIG! Smile. 😁😀 Tama A. Smith

15 February 2021
Rated 5 out of 5 stars

Gay Glenn

Gay Glenn, my new agent was extremely patient and thorough while assisting me with my new policy. My call was just to get a quote but I ended up getting a policy and peace of mind. Gay is highly recommended!

29 January 2021
Rated 5 out of 5 stars

Exceptional Service

The Agent Ms. Glenn was knowledgeable, professional, and genuine. She helped me navigate through the process with ease. I would recommend the company to use her skills and phone decorum as training for other Agents.

28 January 2021
Rated 5 out of 5 stars

Gay was the absolute BEST

Gay was the absolute BEST, she was attentive and patient. She listened to what I wanted and gave me options to choose from. She the most patient person I've worked with as she had to do a lot of 3 way calling and recalling to get the work done. Couldn't have had a better agent.

10 December 2020
Rated 5 out of 5 stars

Nothing short of fantastic service!

I called with no idea on what I needed/wanted. I ended the call with a policy in place after the guidance that I received. We will be signing up for another policy as well! I can’t say enough good about our rep, Gay. She was stellar! Very empathetic, helpful, patient and spoke very clearly.

5 November 2020
Rated 5 out of 5 stars

Awesome.

Gay Glenn was extremely kind and helpful. She answered all of my questions and got me the coverage I needed.

29 September 2020
Unprompted review
Rated 5 out of 5 stars

Gay was very informative on the…

Gay was very informative on the insurance policy she found me something that I can afford. She also explained that if there was an accidental death that the policy would hey 18000. I like the fact the price will never increase as I m close to retirement and will be on a fixed income. I feel like I can rest assure that my final expenses will be taken care of .

28 September 2020
Unprompted review
Rated 5 out of 5 stars

Smooth process

Appreciate Gay Glenn. She made it and easy and quick process to ease my mind and ensure my family is taken care of.

6 September 2020
Unprompted review
Rated 5 out of 5 stars

Gay did a SUPERFANTASTIC job!!

Gay did a SUPERFANTASTIC job!!! Here knowledge of the product is what made me purchase a policy today. Keep up the Great work Gay and I will definitely refer some clients to you.

2 September 2020
Unprompted review

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