I personally think its a fraud, They try to fustrate you whenever you file a claim by asking you for the same information to every other email they send you. Stay away from them. i had a rental car wi... See more
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I have called 6 times in one day to file a claim. I have been disconnected 5 times when they have transferred me or just hung up on me. I have never been more disappointed in a company. 2 employees th... See more
i was promised a new phone for my son one year ago. i called and was told he could not have a new phone but to buy one which I did. It has been down hill from there, after being promised at least four... See more
The gentleman that helped us was amazing! He explained everything in details & answered any & all of our questions about the difference in Whole & Term insurance. Helped find one for each of us (3 peo... See more
Company details
Written by the company
AssuranceIQ is a digital insurance and financial co., creating custom-tailored plans. Acquired by Prudential (NYSE: PRU) to further the joint mission of improving financial wellness across the world.
Contact info
98004, Bellevue, United States
- contactus@assurance.com
- assurance.com
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Gay was very helpful during this time
Gay was very helpful during this time. I needed insurance and she explained everything so I could understand.

Reply from Assurance
Gay Glen was wonderful to work with and…
Gay Glen was wonderful to work with and very knowledgeable! She helped me through the entire process. I would recommend her to everyone!

Reply from Assurance
Gay Glenn is absolutely fabulous
Gay Glenn is absolutely fabulous. She was kind, patient, and so helpful. I enjoyed our conversation so much I was almost sad to get off the phone with her. I really appreciate her time and kindness.

Reply from Assurance
This was probably the easiest thing to…
This was probably the easiest thing to do.
My agent Gay Glenn was phenomenal with helping me to understand what I am purchasing. And the application process is simple. Highly recommend Prudential.

Reply from Assurance
Gay Glenn was very helpful and made the…
Gay Glenn was very helpful and made the process very easy.

Reply from Assurance
Miss gay Glenn very nice and helpful…
Miss gay Glenn very nice and helpful courteous extremely thanks to her

Reply from Assurance
Gay was so enjoyable about how he…
Gay was so enjoyable about how he presented all the important information,
"He is a keeper!"

Reply from Assurance
My experience with Gay Glenn was…
My experience with Gay Glenn was excellent she explain all the details I can understood English is my second language Thank you

Reply from Assurance
Gay was the best she was helpful smart…
Gay was the best she was helpful smart and very friendly she helped me through the whole process and helped me to understand everything. She is a 10.
Call/Purchase review Gay Glenn
Gay Glenn was exceptionally polite, patient, through, and professional from the beginning of our call to the end. She listened to me and asked the appropriate questions to know my goals for the insurance I wanted and confirmed what I did not want quickly. She went into great detail about the plan being offered and frequently made sure I understood what she meant by what she was saying. At the beginning of the phone call all I wanted was some information about what was available; by the end of the call I purchased the insurance.
Mrs Gay was very professional and she…
Mrs Gay was very professional and she took her time to explain everything out in plain view for and found me the best policy. I’m very grateful for her help.
Gay was very professional and friendly
Gay was very professional and friendly. She explained everything in detail but very easy to understand. She took her time and answered all my questions. She was very informative about things I needed to know. I was very satisfied with her presentation. She never rushed through any of the sections I needed to review. Very well discussed when needed. Helped me a lot.
Insurance review
I give Ms. Gay the agent 150k percent rating of awesome. I give the computer system a negative 150k. The technical issues were horrible. Ms. Gay did a wonderful job.
I was very pleased with how smooth the…
I was very pleased with how smooth the whole process was. Gay Glenn explained everything to me so I would know exactly what to expect.
My agent Ms Gay Glenn
My agent Ms. Gay Glenn did a great job, she answered all my questions.
Gay Glenn did an awesome job!
Gay Glenn did an awesome job!! She was really helpful in getting me coverage!!
Gay Glenn was very professional
Gay Glenn was very professional as well as personable. She did an excellent job presenting all information and patiently answering my many questions. I would recommend her and the company to anyone in the market for an insurance product!!
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