Can’t decide if they are snakes or pirates
This was the first time I tried Sezzle. I don’t recall signing up for their “premium” service - might have been a check box I didn’t uncheck. Regardless the email I received says that my first month of “premium” service is free (normally $12.99). I was charged for that first month. The “premium” service is supposed to help me avoid the convenience fee that Sezzle normally charges but, if you guessed they charged it anyway, you would be correct. I payed off the bill in short order - still getting the $12.99 charge. I finally noticed the $12.99 charge on July 4th. Notified them immediately that I want to cancel and wanted a refund. No dice. I’ve used a couple of these pay on time services and Sezzle is the best at being the worst.
Date of experience: 25 May 2024
Reply from Sezzle
Our team has refunded you at this time. Thank you for your understanding.