profile image of Sasha

Sasha

United Kingdom
Review of Zankyou
1 star: Bad

Bizarre and odd, do not recommend.

After some research, I have decided to go with zankyou to set up a wedding registry and it ended up being the most bizarre experience I have ever had with the websites.

The process of actually creating your webpage is not hard, although it does have a bit of a dated feel, especially if you don't pay for a premium, however it does the job. The amount zankyou charges is OK when compared to other similar websites. However the cheery on the cake is the bloody ID verification. Not only they require 2 forms of ID, they also want your bank statement. I honestly felt like applying to NASA for a job. I have submitted the documents thrice and thrice I was told that the name is not the same on the documents, even though it was the same. The customer service wasn't much help either, as essentially they told me to just keep trying to upload the documents again and again. As if my name will magically change?

Long story short, I closed the account and simply set up the Wix website and attached a PayPal link to one of the pages. Highly recommend doing that instead.

Reply from Zankyou
We regret that your experience has not been satisfactory, we tried to communicate through the help chat, since the problem was not a different name, the contract was signed with abbreviations and the ID's cannot be considered compatible with it registration, so it was necessary to wait for the payment platform to consider it valid or to ask our IT service for help in placing the full name in the contract, unfortunately we didn´t get a response from you.

We are always ready to offer our help in everything necessary