DarkMatter280
United Kingdom
Review of lastminute.com
3 months for a refund
They claim that a refund (less than half of what I originally paid them) takes up to two months but 1 month after requesting a refund they are now telling me it will take up to 8 weeks to get my money back. Don't use them, just go straight to the airline.
Reply from lastminute.com
Hi,
I am really sorry to hear about the issues that you have experienced with this booking.
I have verified the booking details and I can see that the refund has been initiated from our end based upon the refund received from the airlines after the charging the handling fee as per the terms and conditions. I request you to please respond to the email shared today with the all the required bank details so that we can close the refund from our end.
Kind regards,
Lastminute.com
I am really sorry to hear about the issues that you have experienced with this booking.
I have verified the booking details and I can see that the refund has been initiated from our end based upon the refund received from the airlines after the charging the handling fee as per the terms and conditions. I request you to please respond to the email shared today with the all the required bank details so that we can close the refund from our end.
Kind regards,
Lastminute.com