Jani Arnolds
Just another Rover clone.
Just another Rover clone.
Book with this app if you want your dog to be looked after by "vetted" random people in your area. Looking after one dog for 5 minutes doesn't make one a specialist. Another one of those companies that exists as an unnecessary middle man just artificially sucking out profits from already busy marketplace just because they made a website.
Just another Rover clone.
Book with this app if you want your dog to be looked after by "vetted" random people in your area. Looking after one dog for 5 minutes doesn't make one a specialist. Another one of those companies that exists as an unnecessary middle man just artificially sucking out profits from already busy marketplace just because they made a website.
All the sitters go through a robust vetting process and we encourage a meet and greet for first-time bookings. I would be very appreciative of some feedback on how you believe we can make this better. My mobile is +353860864445 and my email is james@gudog.com - user feedback is really important for us.
Thank you for this and I am hoping we can improve on it.
James
Awful delivery company
Awful delivery company. I dread every time when I find out that i get anything delivered with these guys.
NO CUSTOMER SERVICE, chat is always unavailable, phone number is not free and nobody ever picks up.
Drivers lie on their reports that they attempted deliveries when that's not the case.
I have wasted days sitting at home waiting only to find out that i have to ARRANGE to pick up my parcel at some remote location miles away and drivers say they attempted deliveries even tough my Ring camera shows nobody approaching my front door all day.
WASTE OF TIME
Amazing
Only company that sells Marvicide in the UK. Fast and easy checkout and next day delivery.
Dishonest company with crappy quality card readers
Crappy quality readers. So far had 2 and both worked only 10% of the time.
Rude customer support.
No way to easily delete your account, instead we have to read the usual "your account will lie dormant if you don't use" crap.
No regard for privacy or their customers.
They lie about the real price of their reader as it is advertised for 19 pounds in the UK but when you check out at the shop, VAT from the "original price of 59 £ (11.8£) " is added making the reader cost more like 30 £
Bottom line - will avoid this company from now on.
In terms of the price of the iZettle Reader 2, we do have an offer of £19. However, VAT is added (from the offer price) making the final cost £22.80.
Finally, it is possible to delete your account, in order to do so please send an email to our customer support using the email address that you used to register your account.
Best regards,
iZettle
Perfection.
Over the years I have had experience with dealing with just about every internet provider there is. You name it TalkTalk, Virgin, Sky, BT, to name a few. Unfortunately the experience has not been great. Usually I feel let down by the speed, hidden charges or lousy customer service, random draconian clauses in the agreements and more.
Not these guys.
From the moment Jemma knocked on my door on a random afternoon to Rob, who set up my account and of course Mark, the engineer who installed the line, everything could not have gone smoother. The install was booked less than a week after I called the company, engineer Mark called me early in the morning to give me an estimated time of arrival, so I did not have to wait at home the whole day as expected from any other line installs. Around 30 minutes before Mark arrived, he gave me another call to make sure I was at home. The line was installed in about 20 minutes and the connection was up and running 5 minutes later.
I am truly grateful and happy to see a company actually care about their customers, i am impressed with how easy it was to get everything set up and the hardware they put in your house covers all corners including the garden because its not just one router, but two powerful Linksys wifi nodes that you can place anywhere in your house to get the best out of the connection.
All in all i can not fault this company for any reason.
Fastest symmetric broadband in the country with excellent customer service at bargain prices.
Thank you for that.
Thanks for your 5*s and the kind review! :)
It's fantastic to see that throughout all stages you have been satisfied with the level of customer service you have been given. It's what we all here at Community Fibre strive for and we hope you'll be happy with the service you receive throughout your time here with us.
If you ever need any assistance at all, you know where we are - contact us on 0800 082 0770 or hello@communityfibre.co.uk.
The Community Fibre Team
THIS IS A SCAM DO NOT FALL FOR IT
THIS IS A SCAM DO NOT FALL FOR IT
THIS IS A SCAM DO NOT FALL FOR IT. Tried to withdraw my money and they only transferred money after I left negative reviews everywhere. AVOID !
I joined beginning of January when they had an offer if you deposit 200, you get 25 on top.
I opened an account, few days later I deposited 200 to an account.
It took them around 3 weeks to check the uploaded documents and i checked the trustpilot reviews which are abysmal as well as I noticed multiple suspicious five star reviews that seem fake as well as multiple FB accounts and Trustpilot accounts for the SAME company which is against FB and Trustpilot policies. That got me worried. I have noticed that there are a lot of scams out there lately to take advantage of the crypto fever so I was concerned.
Fortunately few days later they verified the account and deposited the money but guess what? No bonus.
Here starts the hunt for their support. At that time for some reason they didnt even have a person on the phone, they would just hang up on you. Web page support chat would also never work as its always offline.
I left a review on trustpilot because they would sometimes respond on there.
Got contacted by some "manager" who set up my account and even gave me the promissed bonus.
So 3 months go by and I have been using other accounts to trade so I made only 1 trade on this account because I forgot about it.
They hit me with a 50£ "inactivity fee".
I leave a review on Trustpilot and try calling support - they only have one guy on the phone and any issues have to be emailed in anyways. The reply on trustpilot states that their T&C's say that the fine for inactivity is 25£ for every 3 months. They charged me 50 so I enquired as to why it is double. They send me a reply quoting their "NEW" T&C's saying that now it's 50.
I suspect this is not a serious business. They have lousy support and i find this whole nonsense about inactivity fees to be hard to believe. Their email support statements conflict with their replies on Trustpilot which also makes me suspicious that these guys just can not be trusted for long term investment. As I withdrew the money, they also took back the bonus which is just a bit of a nasty thing to do proving the point that you should avoid these guys for the security of your funds as they use their T&C's as a tool to just empty your account. There's a 50£ fee every 3 months to just hold your money as well as "annual administration fee" every year or something stupid like that also the bonuses they offer will be taken back when you withdraw all the money from your account. A bit of a disappointment really.
Thank you for posting your review.
The Inactivity Fee T&C were updated to 50.00 GBP/USD/EUR in the first quarter of 2018, but the duration of inactivity period was also extended from 1 month to 3 months. Regarding the welcoming bonus; a certain amount of volume has to be generated before you can withdraw the bonus, or withdraw funds while keeping the bonus. This was point 5 of the Welcoming bonus T&C. When you register, you are asked to read the Terms and Conditions, and then accept them. Since you have an account with us, we take it that you did read the T&C and you did accept them.
Please provide your account number so an agent of ours can contact you.
Thank you!
Kind Regards,
The AvaTrade Team
They WILL take your money.
BEWARE OF RANDOM FEES.
So the story is as follows: Opened a real account. It took them 3 weeks to verify. Then my account was credited with money I deposited. No promised bonus, had to chase them to put that into the account. While I was waiting 4 weeks for all of this to be set up, opened a demo account and started learning to trade.
Forward 6 months - been trading with my demo account and logged into my real account. They deducted 50 quid for "INACTIVITY"
Just a shambles of a company really nobody decent on the phone. If you call them up, they just tell you to send an email. And they will eventually just empty your account just because they want to. No warnings or notifications. I mean just spend your money on booze because these guys are just eventually gonna take advantage of you.
To the guy making the money. I hope you choke on those 50 pounds.
Apologies for the inconvenience. Our terms and condition clearly mentions the inactivity fees. We're pasting them here for your reference:
INACTIVITY AND ADMINISTRATION FEES
37.1 Customer acknowledges that the Customer’s trading account may be subject to inactivity fees unless prohibited by law. After 3 consecutive months of non-use (“Inactivity Period”), and every successive Inactivity Period, an inactivity fee will be deducted from the value of the Customer’s trading account. This fee is outlined below and subject to client relevant currency based account:
Inactivity Fee:
USD Account: $25
EUR Account: €25
GBP Account: £25
Applicable fees are subject to change periodically.
37.2 Customer acknowledges that the Customer's trading account may be subject to an annual administration fee unless prohibited by law. After 12 consecutive months of non-use ("Annual Inactivity Period"), an administration fee will be deducted from the value of the Customer’s trading account. This fee is outlined below and subject to client relevant currency based account: This is to offset the cost incurred in making the service available, even though it may not be used.
GENERAL TERMS & CONDITIONS
Administration Fee:
USD Account: $100
EUR Account: €100
GBP Account: £100
Applicable fees are subject to change periodically.
Regards,
The AvaTrade Team
DISHONEST AND MALICIOUS COMPANY
DO NOT GET INVOLVED WITH THIS COMPANY I AM SERIOUSLY WARNING YOU.
These guys have been fined by offcom for malicious dishonest practices and these continue today.
I don't want to write an essay of all the times these guys have treated me like crap. On the phone the customer services guys just will outright threaten you for owing 20 pounds. They will shut your connection off without any notices and they will just extort copious amounts of money from you any way they can. I have lost business and real income because of them. Makes me sad to do business with them and i wish i never signed up for their "offer"
At XLN we aim to deliver world class service.
We welcome all feedback, good or bad. However, we would appreciate an honest review of the service we provide.
As soon as we received your original review on 08/01/2018, we made it our duty to have your issues resolved and agreed a resolution with you, to which you later failed to comply with.
Upon discussing your package charges, you confirmed that you agreed the deal. Therefore, we are unsure of which “dishonest practice” you refer to.
You also confirmed that you were happy with the broadband service you are receiving from us (thank you), you are just not happy with the charges. This is something we tried to help you with:
At XLN we aim to beat our competitors on price, as well as service. You were issued a fantastic fibre deal on a discounted price for 12 months. You received a free new line installation (standard charge £99, BT price remains at £130) and a free of charge new fibre router (standard charge £60).
You were well within your rights to cancel 48 hours prior to your scheduled live date with XLN if you were in any way discouraged to joining XLN. Your rights to cancel were explained within the verification script at the point of sale.
Regarding your invoice payments, you asked that XLN allow you some time to pay your invoices- a time period that you requested – which we agreed. You asked XLN to extend payment dates for a number of months (something that XLN are not obliged to adhere to) and this was still done out of goodwill. The £20 you refer to is part of the outstanding payment you have had on your account for a number of months.
Above this, it is incorrect that your services were restricted with no notice- this is impossible when you agreed a payment plan and you knew that you did not comply with the payment plan.
You also received communication in several forms regarding the status of your account and possible implications for a service that has not been paid for each month- failure to read/respond to this advice is not in XLN’s hands, particularly when we contact you on the forms of communication that you gave us.
Should you wish to resolve any outstanding issues with XLN please do so by giving us a call. Alternatively, please advise us of a convenient time to contact you during business hours and we shall endeavor to contact you accordingly.
Thanks!
XLN team
Anti-Free speech.
Protects companies that engage in ILLEGAL business practices as they engage in censorship.
Thank you for your feedback and we apologize for the trouble with our site. We have a zero-tolerance policy towards fake reviews and misuse of our review community. We invest significantly in this area, and our dedicated Compliance Team works diligently to identify and mitigate unlawful practices, and stay ahead of any attempts to game the system.
If you think a company is misusing our site, please contact them at compliance@trustpilot.com.
Kind Regards,
Brittany
XLN DESTROYS SMALL BUSINESSES
Hello folks. So here we are another tale of a company that has been set up from the get go to gauge their customers. If you are a small business AVOID THIS AT ALL COSTS. They operate like a loan shark only worse. I experienced a terrible case of promises VS. reality on a scale that I did not even expect. I foolishly signed up for an offer they had on their website for a 1 year free internet but what hit me is an unprecedented audacity to essentially blackmail you into bankruptcy. They will charge the s**t out of you while laughing and patronising you on the phone. And I mean they will take it all.
1. CAREFULLY listen to what they ask you on the phone. Phone conversation is what will constitute your contract. There is no way of disputing or changing any deal afterwards. Their agents are well trained in up-selling and if you even peak something like "aha" they will switch you to the most expensive package for 24 months and there is no way out.
2. If you are installing a new line, 2 months after installing the line, the engineer will magically "MISS" an appointment for which you will have a £99 charge. YOU WILL HAVE TO PAY THIS.
3. To get out of the deal you have to shell out £299 for phone line + £199 for broadband. THESE CHARGES HAVE TO BE PAID UPFRONT.
4. There are always random service charges added to every bill so no matter how much you pay, THEY WILL WANT MORE or they will threaten to cut your connection off immediately.
I have never experienced anything like this. They don't care about their customers and that is 100% sure from reading the reviews here. AVOID AT ALL COSTS.
P.S. Disappointed to find out that Trustpilot engages in censorship of free speech as I was threatened to take this review down. So WELL DONE Trustpilot for protecting criminals.
Thank you for taking the time to speak to us recently.
At XLN we aim to deliver world class service however appreciate that sometimes things go wrong. Where this happens, it is imperative that we are made aware so we can help put things right.
As soon as we received your review we made it our duty to have your issues resolved.
Firstly, we welcome all feedback, good or bad. However, we would appreciate an honest review of the service we provide.
Upon discussing your package charges, you confirmed that you agreed the deal. You also confirmed that you are happy with the broadband service you are receiving from us (thank you), you are just not happy with the charges.
At XLN we aim to beat our competitors on price, as well as service. You were issued a fantastic fibre deal on a discounted price for 12 months. You received a free new line installation (standard charge £99, BT price remains at £130) and a free of charge new fibre router (standard charge £60).
You were well within your rights to cancel 48 hours prior to your scheduled live date with XLN.
Your rights to cancel are explained within the verification script at the point of sale – To be clear, you contacted XLN 2 months after your services went live to let us know of your issues with the price and that you should be paying £16 per month- we would encourage you to look for a fibre package with all your benefits for £16 per month.
As standard within the telecommunications industry, contracts are agreed verbally. Again, this is all communicated during the verification script, giving our prospective customers the option to discuss anything they may not understand/agree with. It is not within our interests to hold a customer to a contract they don’t want, hence why we offer packages best suited to your requirements.
As a standard within any industry, should you wish to cancel your contract during the minimum term you would be liable for cancellation fees if communicated to you – again, this is all covered within the verification script that you agreed to verbally. We can make this available for your own review should you wish.
Regarding your missed appointment charge, we understand this is of inconvenience for you. However, any missed appointment charges are communicated before sending an engineer. We understood that you disputed this charge, so we escalated this dispute to the supplier. Unfortunately, the charge was maintained and there is little XLN can do about this result. XLN offered you the incident report, as you requested, however you declined.
You asked that XLN allow you some more time to pay your invoices, which we looked into for you. We contacted you with the good news that this was possible however understand that you are now disputing the charge again. We have tried to contact you again regarding this but have been unsuccessful. Not a problem- we will try again soon.
The extra charges you refer to is our fantastic “Business Assurance” product which covers all engineering charges regarding repairs to your service. You were sent a letter and an email to advise you of all the inclusive benefits to the service and when you would expect to see this on your invoice. Within that letter you were also told that you can opt out at any time. At no point in time did you contact us to say you were unhappy with this.
Please refer to these documents for your own review – alternatively we can send this to you via email, just say the word as we are more than happy to help.
Kind regards
XLN team