Rob Does
Portugal
Review of eDreams
what a lousy customer service
what a lousy customer service. Booked a flight to find out is was overbooked. Alternative not OK. Had to call Indian call center. Very bad quality of sound, very bad English. Never again!
Reply from eDreams
Hi Rob,
We have passed your concerns onto the relevant team and one of our agents will get in touch with you shortly to resolve the matter.
Liam - Customer Care
We have passed your concerns onto the relevant team and one of our agents will get in touch with you shortly to resolve the matter.
Liam - Customer Care
Review of DHL
Waardeloze service
Waardeloze service. En dan nog liegen ook. Pakket weer terug naar afzender, kerstkado geflopt. Bedankt DHL.
Review of John Lewis & Partners
useless service. No solution to my international payment problem
Only the same line. 'Sorry, i cannot help you out since there is nobody in charge of international services. What a mess!!
Reply from John Lewis & Partners
Hi Rob, it's Martin from John Lewis here.
I'm sorry to hear of the issues you are experiencing in relation to international payment issues - I completely appreciate how you've been left feeling.
In order to discuss this in depth, I would ask that you email us at: tell.us.more@johnlewis.co.uk which will allow us to investigate this too. - Martin
I'm sorry to hear of the issues you are experiencing in relation to international payment issues - I completely appreciate how you've been left feeling.
In order to discuss this in depth, I would ask that you email us at: tell.us.more@johnlewis.co.uk which will allow us to investigate this too. - Martin