Thomann is the only place to buy new…
Thomann is the only place to buy new audio equipment. If you want the very best after sales service you just want to buy from this guys. I had issues with an audio interface I just bought (not going to mention which because I'm still troubleshooting the problem and don't want to give them a bad reputation) and they were kind as I've never seen before, giving me all the required attention and taking care of my problem, instead of the audio interface company, that has zero communication with their costumers. They assume a responsibility that I never saw in another seller. Since it's an online buy you want it to be reliable and they are aware of all the problems you may encounter. Their reputation is so high that they will just help you regardless of all the time it may take from them. That's what you like in a big company.
Wow! Thank you for the 5 star review! We are here to assist our customers as best we can and hopefully we can get to the bottom of the interface issue for you as quickly as possible. Thank you for your feedback and support!
-Your Thomann Customer Care Team